I signed up on LifePoints on April 19, 2026, and successfully completed my profile. I did the first 10-point survey, answered all the quality check questions perfectly, and my account was ready.... See more
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I signed up to LifePoints on April-13-2026, hoping to do surveys for money. After a week of grinding through the surveys and managing to collect 102 points, I went to check the gift card sect... See more
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I've been using them for years and it seems the last 6 months have been terrible. Every time I get close to cashing out like within 50 points, every available survey disappears for about a week... See more
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I am writing this to warn everyone: stay from LifePoints. They are very unprofessional and unfair. As I was about to redeem my rewards the Gift Card section disappeared from my dashboard.... See more
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Company details
About LifePoints
Written by the company
Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!
Sign-up is completely FREE!
SURVEYS
Complete surveys and get paid for sharing your feedback on products and brands we all know and love.
We will send you an email invitation when surveys that pay are available. Click on the link within your email to start a survey.
Log-in to your member account to view your available surveys.
Take care to provide thoughtful answers and make sure you complete the entire survey.
REWARDS
Raise your voice. Raise your rewards.
After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.
Contact info
United Kingdom
- me.lifepointspanel.com
1.4
Bad
74 reviews
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WTF Lifepoints
I signed up on LifePoints on April 19, 2026, and successfully completed my profile. I did the first 10-point survey, answered all the quality check questions perfectly, and my account was ready.
Then, 5 minutes later, I checked back and found my account was already banned before I could even start a real survey. WTF. To make it even more ridiculous, after they banned me, they actually sent me an email asking me to 'complete my profile.'
Because of the ban, I have no option to redeem anything and I'm not receiving any surveys anymore. Their automated security system is so stupid that it flags new users who haven't even done anything wrong.
If their system is this broken, I’m out. Account deleted. Looking for a better alternative.
19 April 2026
Unprompted review
Reply from LifePoints
Thank you for reaching out.
As mentioned earlier, please submit a request through our Help Center and include the reference “SITEREVIEW-TP”. This will help our support team locate your case and carry out a thorough review to assist you appropriately.
We value your patience and appreciate the chance to look into this matter further.
LifePoints, you are shameful!
I signed up to LifePoints on April-13-2026, hoping to do surveys for money. After a week of grinding through the surveys and managing to collect 102 points, I went to check the gift card section again today and found that EVERY SINGLE GIFT CARD HAS DISAPPEARED.
I can no longer access the rewards I have earned, as I am now being forced with a message: “Looks like you need to link a PayPal account…”.
This is a complete “SCAM” and a disgraceful data-mining method. The moment you have earned proper points, they change the rules to want access to your PayPal account. If you don’t link it, they practically rob you of your money and resources.
LifePoints is not a trustworthy company; they just want all your personal financial information. It is disgusting to be so shameless as to bait-and-switch new users.
Avoid LifePoints at all costs! Refrain from sacrificing either your peace of mind or your precious time for a company with absolutely no integrity.
19 April 2026
Unprompted review
Reply from LifePoints
Thank you for sharing your experience, and we’re sorry to hear about the frustration this situation has caused.
We’d like to reassure you that LifePoints is a legitimate platform, and there is no intention to remove or restrict access to rewards unfairly. In some cases, certain reward options, such as gift cards, may not be available until a PayPal account is linked, as part of account verification and security requirements.
To look into your specific case and help resolve this as quickly as possible, please raise a ticket through our Help Center and include the reference “SITEREVIEW-TP”. Our support team will review your account in detail and provide you with the appropriate assistance.
We appreciate your patience and the opportunity to clarify this matter.
Robotic Support & Fake Bans: My 1-year journey ended in a Scam by LifePoints
I am writing this to warn everyone: stay from LifePoints. They are very unprofessional and unfair.
As I was about to redeem my rewards the Gift Card section disappeared from my dashboard. I contacted support. Got a copy-paste message from Olivia. She said:
* My account is suspended for Quality Standards.
* She could not provide details about the suspension for security reasons.
This is a scam. I was loyal for, over a year. Suddenly did not pass their quality standards just as I was about to get paid. It's clear that LifePoints waits for users to accumulate points then bans them to avoid paying.
To everyone reading this: LifePoints is taking advantage of you for free market research. They sell your info to companies and then kick you out with no money. I wasted my time and effort on this company.
LifePoints is not a survey site; it's a data-harvesting scam. Don't trust them.
29 March 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel.
We would like to clarify that account suspensions are not related to the amount of points accumulated or attempts to redeem rewards. Suspensions occur only after a review process based on account activity, in line with our Terms & Conditions, to ensure a fair and secure environment for all members.
For security and integrity reasons, we are unable to disclose specific details of these reviews. However, please be assured that these decisions are not made arbitrarily or with the intention of withholding rewards.
We also want to reassure you that LifePoints does not sell personal data, and we take data privacy and member security very seriously.
If you would like us to review your case again, please contact us at support@lifepointsapp.com and include "SITEREVIEW-TP" in your message. and we will be happy to assist further.
Kind regards,
My experience with LifePoints has been disappointing
My experience with LifePoints has been extremely disappointing.
I completed over 30 surveys honestly and spent a significant amount of my valuable time on the platform. Over time, I accumulated approximately ₹2000 in rewards, which I had not yet redeemed. Without any prior warning, my account was suddenly suspended and all my earned points were forfeited. When I contacted support, I only received generic responses stating that I did not meet “quality standards,” with no specific explanation provided.
I have carefully reviewed the Terms & Conditions and, to the best of my understanding, I have not violated any rules. What makes this especially upsetting is that I genuinely relied on this as a small way to treat myself. I work full-time and also have family responsibilities, which makes it difficult to make ends meet. These rewards were something I had earned through my time and effort, and losing them without explanation feels extremely unfair. At the very least, I believe users should be allowed to redeem the points they have already earned. I used other survey channels like Swagbucks and Valued opinions, such a thing has never happened.
I would appreciate a proper review of my case and a fair resolution.
UPDATE: Following LifePoints’ public response, I raised a ticket with the reference “SITEREVIEW-TP” as requested.
My case was reviewed again by their Quality Team, but the decision was upheld without any specific explanation. I continue to receive the same generic response stating that I did not meet “quality standards,” with no transparency or evidence provided.
It is extremely disappointing that even after escalation, there is no accountability or willingness to offer a fair resolution. At the very least, users should be allowed to redeem the rewards they have already earned through their time and effort.
This experience has significantly impacted my trust in the platform.
25 March 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how upsetting this situation has been for you, and we understand how disappointing it must feel to lose access to your account after investing your time and effort.
We want to assure you that we never take these decisions lightly. All account reviews, both the initial assessment and the second review, are conducted carefully and involve multiple teams to ensure fairness and consistency with our Terms & Conditions. While we understand that not being able to see the specific details can be frustrating, we are unable to share our security procedures.
We genuinely appreciate your past participation and the opinions you have shared with us over time. Even though we are unable to reverse the outcome of your case, please know that your feedback is taken seriously and will be shared internally so we can continue improving the member experience.
We wish you all the best moving forward.
The LifePoints Team,
Waste of time and energy
You have to fill out at least a couple dozen surveys before earning enough "points" for a $5.00 payout! Then after that, there are suddenly no more surveys available to you. Total waste of time.
13 March 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt upset, that’s never the experience we want for our members.
Survey availability can vary depending on your profile and the needs of our research partners, which can sometimes lead to quieter periods. I understand how disappointing that feels, especially when you’re close to redeeming your points.
If you’ve run into an issue, we’d genuinely like to look into it and make things right. Please reach out to our Help Center at support@lifepointsapp.com with your account details so our team can review your case directly and provide support. Please ensure mentioning "SITEREVIEW-TP".
Regards,
Ban without cause
Unfortunately, this website is a scam. After dealing with them for a year and a half, I had to change my email address because I changed my device. Afterwards, the website blocked me even though I hadn't made any mistakes and they didn't give me any convincing reason for the ban.
21 March 2026
Unprompted review
Reply from LifePoints
We’re very sorry to hear that updating your email and device led to such a frustrating experience. We would like to have a team member manually review your account to clear up this misunderstanding. Please reach out to us by opening a helpdesk ticket and include the reference 'SITEREVIEW-TP' so we can prioritize your case and work on getting your access restored.
A huge scam
Just been banned from this for apparently contravening the rules, but are not prepared to tell me why. That’s after building up enough points for a £25 reward. It feels like a big con so they can avoid paying out. Will be raising with Trading standards.
12 March 2026
Unprompted review
Reply from LifePoints
Hi Paul,
Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt frustrated, that’s never the experience we want for our members.
We want to clarify that LifePoints is a legitimate platform that operates with honesty and integrity and does not scam users.
Please contact our support team through the Help Center at support@lifepointsapp.com quoting "SITEREVIEW-TP" and include any relevant details so we can look into the matter more closely.
Your feedback is important to us, and we take concerns like this seriously.
Scammers
Scammers, ban you for no reason and refuse to pay out the surveys you earnt. Avoid
EDIT: They are trying to claim I left a review on the "wrong" site and they threaten to "flag" my review.
Note reviews on Google Play saying EXACTLY the same things, and with the SAME logo as I have reported, search playstore: com.kantarprofiles.lifepoints
13 February 2026
Unprompted review
Reply from LifePoints
Hi there,
We’re really sorry to hear about your experience, and we take feedback like this very seriously.
First and foremost, we want to assure you that we are absolutely not trying to scam anyone or ban accounts without reason. Account suspensions only happen when our system detects activity that may violate our Terms & Conditions (for example, duplicate accounts, inconsistent survey responses, or other irregular activity). That said, we understand how frustrating it can feel if this happens unexpectedly.
Regarding your review, we are not attempting to “flag” or threaten you. Our intention is only to clarify situations where there may be confusion between different apps or platforms with similar names or branding. We respect your right to share your experience.
We would genuinely like the opportunity to look into your case in detail and review your account specifically. Could you please submit a ticket to our customer support team? When submitting your ticket, please add “SITEREVIEW-TP” to the subject line so I can notice it right away and ensure it’s escalated for review.
We’re here to help and would appreciate the chance to investigate this properly for you.
Can't sign-in to my account for past…
Can't sign-in to my account for past three months.
I can't sign-in to my lifepoints account. Despite constant complaints on their contact page still no solution provided. I cant still sign-in to my account and access surveys. This problem persists for past three months and despite constant complaints they can't provide a solution.
23 January 2026
Unprompted review
Reply from LifePoints
Hi John,
We’re very sorry to hear that you’ve been unable to sign in to your account.
When login issues occur, we have some troubleshooting steps that can often help resolve the problem. However, since your issue has persisted for several months, we’d like to review your account in detail. Could you please submit a ticket to our customer support team? When submitting your ticket, please add “SITEREVIEW-TP” to the subject line so I can notice it right away and ensure it’s escalated for review.
Thank you for your patience.
They stop giving you surveys when you get close to cashing out.
I've been using them for years and it seems the last 6 months have been terrible. Every time I get close to cashing out like within 50 points, every available survey disappears for about a week or more preventing me from cashing out.
I could have a full dashboard of surveys around 20+ and get to where I need just a few points to cashout and BOOM every survey is gone, or the available surveys screen me out until there is nothing left.
And if j do manage to get enough points to cashout the surveys dry up for weeks.
I used to cashout every single day for $5 for years. Now it's just bad and not worth the time anymore.
22 January 2026
Unprompted review
Reply from LifePoints
Hello,
Thank you for taking the time to share your experience. We’re really sorry to hear how frustrating this has been for you, especially after being a long-time member who previously had such consistent success cashing out.
We want to be very clear that surveys are not intentionally removed or restricted when a member is close to redeeming rewards. Survey availability is influenced by multiple factors, including demographic matching, advertiser demand, and real-time screening criteria set by our partners, which can unfortunately lead to periods where surveys appear to dry up or result in screen-outs. That said, we completely understand how discouraging this feels, particularly when your experience has changed so drastically compared to previous years.
We truly appreciate your loyalty and the honest feedback about how the platform has felt over the last several months. Your experience matters to us, and we don’t want to overlook the possibility that something else may be affecting your account.
That said, I would like to make sure your case has been properly reviewed. Please submit a new ticket through our Help Centre and include “SITEREVIEW-TP” in the subject line, along with the email address linked to your account, so I can personally ensure it’s looked into again.
Thank you again for bringing this to our attention. We hope to have the opportunity to review this further and improve your experience.
AVOID LIKE A PLAGUE
AVOID LIKE A PLAGUE. These are scammers and do NOT pay out. And use excuses you have broken a rule. LifePoints don’t bother replying to my review I will be going to the ombudsman as what you’ve done is completely unfair and goes against UK regulations. You think you can do what you like I can assure you that you cannot. You have picked on the wrong person this time and I will be reporting your fraudulent company to the appropriate regulators and won’t stop until I’ve reached the desired outcome
24 December 2025
Unprompted review
Reply from LifePoints
Hello Adam,
I'm sorry to hear about your experience and understand how frustrating this situation must feel. We take all feedback seriously and would like the opportunity to review your account and clarify what has occurred.
Account closures or reward denials only happen when our system detects activity that does not comply with our terms and conditions, which are in place to ensure fairness and data integrity for all members. That said, we are happy to review your case again to ensure everything was handled correctly.
In order to do so, I would like to ask you to submit a ticket to our customer support team and provide me with your mobile number and email address linked to your account, if applicable, along with the survey numbers you were not able to participate in.
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
I look forward to receiving your ticket so I can take a closer look into your account and see how I can help you have a more positive experience when participating with our panel.
Thanks!!
Dishonest Thieves - They Steal Your Money Then Ban You
I want to warn everyone about LifePoints' outright fraudulent and scamming behavior. My account was in perfect standing, fully functional, and I diligently earned my points. The problem began the moment I tried to withdraw my balance.
After requesting my cash withdrawal, the payment was excessively delayed. I contacted support, and they lied, claiming the "prize wasn't available at the moment." I waited, then complained two more times. Each time, they dismissed me with empty promises like "we'll look into it" and then closed my tickets, marking them as "unsolved" without any resolution or follow-up.
When I reached out again yesterday, they escalated the scam. They had the audacity to lie and claim they had previously contacted me about an issue, which is an absolute falsehood—they had only closed my tickets. Then, out of nowhere, they informed me my account was indefinitely suspended for "not meeting quality standards."
When I demanded the specific reasons for this sudden suspension and the theft of my earned money, they hid behind the pathetic excuse of "security reasons," refusing to provide a single detail. I was never warned, never told off, and never punished for any rule violation prior to this. They simply waited until I cashed out to fabricate a reason to steal my balance.
This company is fundamentally dishonest. Their trash ratings on Trustpilot are well-deserved. They are not a legitimate survey panel; they are thieves who will take your completed work and then ban you when it's time to pay. They stole my money outright.
Can't wait to get the same response you gave to everyone else on here "sometimes it is necessary to inactivate an account to maintain the high standards and commitment we promise our clients" like some bots. might as well change it to 'sometimes we have to steal your data and money to get richer'!
I hope you enjoy my earnings. May you spend every penny of it on medication, Inlcuding whoever is going to respond to this message alongside the lazy theives so called "scam customer support", regretting your criminal actions every single day. Although, I doubt you evern care, not one bit.
Avoid LifePoints at all costs.
18 December 2025
Unprompted review
Reply from LifePoints
Hello Ariana,
I’m really sorry to read this and understand how upsetting and disappointing this experience has been for you, especially after spending time completing surveys and then encountering issues when requesting a payout.
I want to reassure you that account reviews are not triggered by redemption requests. They only occur when our systems identify activity that doesn’t meet our quality or security requirements. I know it’s frustrating that I can’t share specific internal details, but this is for security reasons and not intended to dismiss your concerns.
That said, I would like to make sure your case has been properly reviewed. Please submit a new ticket through our Help Centre and include “SITEREVIEW-TP” in the subject line, along with the email address linked to your account, so I can personally ensure it’s looked into again.
I appreciate you taking the time to share your experience, and I truly regret the frustration this situation has caused.
Use to be a great survey site
Use to be a great survey site. Now. Not so good. If you are new try somewhere else. It's changed. Use to be one of the best. Not now. One of the worst.
28 October 2025
Unprompted review
Reply from LifePoints
Hello Chrissy.
I apologize for the issues you have been experiencing when participating with our MobiWorkX panel and any frustration you are feeling. This is definitely not how we want our members experience to be! Could you please do me a favor? Please submit a ticket to our Customer Support Team and provide me with your account information so I can take a closer look and try to figure out what is happening?
When submitting your ticket, please add "SITEREVIEW-TP" to the subject line of your ticket so I will notice it right away.
Is a Cheating company....after i done…
Is a Cheating company....after i done some times of surveys and collected some many points and want to redeem some gift from their company.....they block my account and say they don;t accept my country....!!!!!
18 September 2025
Unprompted review
Reply from LifePoints
Hello,
We’re very sorry to hear about your experience. We truly value the time and effort our members put into completing surveys, and we regret that your account was affected in this way.
Eligibility rules can sometimes vary depending on country, and we understand how disappointing it must feel to only discover this at the point of redemption. We’ll be happy to take a closer look at your case to ensure everything was handled correctly.
Please reach out to our support team with your account details so that we can investigate further and provide you with a clear explanation.
Thank you for bringing this to our attention, and again, we sincerely apologize for the frustration caused.
Kind regards,
I have been a member for 5 years and…
I have been a member of lifepoints for 5 years and the last few weeks the surveys have dried up I have never known it so bad I get odd 1 on my screen but it won't let me click on it anyone else noticed this since last Monday 8th of September 2025
8 September 2025
Unprompted review
Reply from LifePoints
Hello Mark,
We strive to provide the best support possible to our members. We're sorry we did not meet your expectations this time regarding the frequency of the surveys, and we invite you to submit a Help Desk ticket to us so that we may assist you and possibly offer you a resolution.
Scam service
I have completed many surveys with LifePoints and recently- some rather frustratingly when they have frozen and you don’t then revive the points (even if you are right at the end). Recently I was invited to complete 2 more. One being a survey that was supposed to last an hour - it took 4. And then I was asked to install RealityMeter for 4 weeks and at the end I would recieve £20 work of points. I did this and then at the end of this time had to email only to be told oh you only get £20 if you installed it on your computer as well. This was not made known to me as if it had been I would have declined as I don’t own a computer! When I challenged this i was told all I would be getting was 700 points. It then also turns out the points are not the equivalent in money. So 700 points is not £7 as you would believe. No support from Customer Service who are trying to make this my issue
8 September 2025
Unprompted review
Reply from LifePoints
Hello,
We’re very sorry to read about your disappointing experience. We truly understand how frustrating it must have been to invest your time and effort only to feel misinformed about the conditions and rewards. This is certainly not the experience we want for our members. Please know that our intention is not to scam or mislead.
Please allow us to look into this further for you. Could you kindly reach out to our Help Center quoting SITEREVIEW-TP so that our team can review the details of your participation and provide clarification? We want to make sure you receive clear information and fair support.
Thank you for your honest review; it highlights areas where we need to improve on our end.
Kind regards,
Huge waste of time
Just wanted to say a huge thank you to LifePoints 💙
After a whole month of answering surveys honestly and collecting points worth €45...
You guys went ahead and rewarded me by suspending my account out of nowhere.
No warning. No explanation. Just gone.
What a beautiful way to value loyal users 🫶
Highly recommend... if you enjoy wasting your time.
7 August 2025
Unprompted review
Reply from LifePoints
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
I am sad to join the chorus here of…
I am sad to join the chorus here of people who have been shut down without warning and points confiscated due to poor "quality standards".
I completely do not accept this - I am a member of several other panels who have no problems with me nor issues with paying out. Of course they refuse to give any specific reason or evidence.
I have been interested to see an apparent divergence between the "main" Lifepoints site reviews on Trustpilot (which is mixed but mostly positive) and a couple of smaller ones; notably the UK and Italy. The latter are overwhelmingly negative and reflect my own experience. Likewise in Australia (where I live), local review sites are equally damning.
Are international sites run differently? Who knows. But in the meantime, I adding my voice to any potential Aussie users of Lifepoints - stay away. Check out our home-grown review sites and listen to everyone's experiences there, and don't let them take your time and money.
1 August 2025
Unprompted review
Reply from LifePoints
Hello,
Thank you for sharing your honest opinion with the entire community.
We are very transparent and accept all feedback, whether it's positive or negative, because it helps us improve.
Unfortunately, we cannot say the same about our quality or membership procedures. When it comes to disclosing why we suspended a particular membership, we will never provide specific reasons. This policy is in place to protect the security of our members against hacking, fraud, or AI learning systems that could learn to bypass our security measures and jeopardize our community.
This is a free-to-join platform, and members are required to adhere to our Terms & Conditions. LifePoints reserves the right to suspend any membership that is not in compliance with the T&C.
Thank you once again for taking the time to leave us a review.
Regards,
I Just wanted to say be careful on this…
I Just wanted to say be careful on this site as after
being a member for 10 years
They decided i could not be any more i feel it could be ageist thing but they said i answered questions wrong .
They gave no warning so i still had points i would not want anyone to amount points like i did then get blocked
Its very hard to be told you are dis honest at 71 i felt humiliated just a warning 6 months ago this happened
Yvonne
30 June 2025
Unprompted review
Reply from LifePoints
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
I am disgusted with Life points
I am disgusted with Life points. I have tried numerous times to redeem points which I have supplied my data and completed surveys which take time. I have tried numerous times and an error message flags up! I have sent countless messages for help along with screenshots but nothing from them. They then suspended my account and refuse to answer. I'm am absolutely raging and all I can say, don't use this company! Zero communication, take your data and information but refuse to reimburse or even solve the problem. I doubt even with this review they will do anything at all. Avoid at all costs! 😡
3 May 2025
Unprompted review
Reply from LifePoints
We appreciate your interest in being a part of the LifePoints community! Unfortunately, sometimes it is necessary to inactivate an account to maintain the high standards and commitment we promise our clients.
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