MDhair Reviews 

5,482
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,729 reviews, reviewers had a great experience with this company. Consumers frequently note that the products help with thinning hair, noticing reduced shedding and increased thickness and density in their locks. People appreciate the improved hair texture, softer feel, and overall healthier scalp condition following consistent use of the products. However, some customers mentioned specific usability challenges, such as the collagen not dissolving in cold liquids or the serum feeling tacky. A few other people also felt that there were issues with the subscription process, including being sent unsolicited extra packages and unexpected charges. Additionally, some individuals reported negative physical reactions, like increased dryness or scalp irritation after applying the serum.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting noticeable hair growth and... See more

Quality

Reviewers mention positive feedback about quality, noting that hair feels healthier, softer, and stronger... See more

User experience

Customers had positive experiences with user_experience, highlighting that everything is simple to use and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as attentive, caring,... See more

Delivery service

Users describe ambiguous interactions with delivery_service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more

Company replied

Rated 4 out of 5 stars

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more

Company replied

Rated 4 out of 5 stars

It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum becau... See more

Company replied

Rated 5 out of 5 stars

The product is new to me so I am following the instructions in my day to day use. I ve seen the timeline as to when I should see active results within the first 1 to 7 months. Hoping my hair res... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,482)

3,638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast to respond and very…

Very fast to respond and very considerate

24 July 2026
Unprompted review
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Reply from MDhair

Hi Adonis, thank you for your thoughtful feedback and kind words. We're delighted to hear that you found our team responsive and considerate, as providing exceptional support is always our priority. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 5 out of 5 stars

Amazing product

Amazing product

1 August 2026
Unprompted review
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Reply from MDhair

Hi George, thank you for your amazing feedback and for choosing MDhair. We're thrilled to know you're enjoying the product and truly appreciate your support. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 4 out of 5 stars

I have seen some improvement in my 3rd…

I have seen some improvement in my 3rd month. Some new hair growth..yay! The products are working well. The shampoo is gentle, and the supplements are easy to take. I love the hair serum. I would recommend this product. Also the support/communication is awesome!

1 August 2026
Unprompted review
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Reply from MDhair

Hi Janine, thank you for sharing your exciting progress with us. We're thrilled to hear you're seeing new hair growth in your third month, loving the shampoo, supplements, and hair serum, and that our support team has made your experience even better. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 5 out of 5 stars

Shower Head Refill

I ordered a refill for my shower head. I ordered the 6 package, I really like the feel of the water is better and softer. The installation was rather easy with easy instructions.

27 July 2026
Unprompted review
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Reply from MDhair

Hi Reinaldo, we're so grateful you took the time to leave such thoughtful feedback. It's fantastic to know the 6-pack refill has enhanced your shower experience with softer-feeling water and that setup was quick and effortless. Our team is happy to help! You can email us at support@mdhair.co.

Rated 1 out of 5 stars

After 3 months of use

After 3 months of use, my hair has not stopped shedding. The serum burns after applied and then dries and flakes my scalp.

31 July 2026
Unprompted review
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Reply from MDhair

Hi Brigid, we're truly sorry to hear that your experience after three months has not met your expectations and that you've experienced continued shedding along with scalp discomfort from the serum. We understand how frustrating and concerning this must be, and we genuinely appreciate you sharing your feedback with us. Please reach out to our team at support@mdhair.co so we can learn more about your experience and provide further assistance.

Rated 5 out of 5 stars

I love the way the shampoo and…

I love the way the shampoo and condition make my hair feel. it’s not heavy at all and i am excited to see when it starts working on lessening the shedding and reactivating the hair follicles regrowing the lost hair.

24 July 2026
Unprompted review
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Reply from MDhair

Hi Colleen,

Thank you for sharing your feedback. We are delighted to hear that you love the way the MDHair shampoo and conditioner make your hair feel light and healthy. It is wonderful to know that you are excited to see continued progress with shedding reduction and follicle regrowth. Consistency is key, and we are here to support you every step of the way.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 4 out of 5 stars

I do think it’s working but prefer the foam

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a wet look. And the Minoxidil foam easily absorbs, so it’s not a problem when I apply it before I go anywhere. With the MDHair serum, I have to dry my hair after applying it if I have to go somewhere.

31 July 2026
Unprompted review
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Reply from MDhair

Hi Maria,

Thank you for sharing your feedback. We are glad to hear that the MDHair system is working for you and that you are seeing positive results. We appreciate your detailed input regarding the topical serum delivery system and understand your preference for foam, especially for ease of use and styling convenience. Your comments are valuable, and we will share them with our product team to help improve future formulations and delivery options.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

MD hair has delivered what it promised

MD hair has delivered what it promised. I lost a lot of weight and I was so self conscious as a result when I started loosing my hair. I didn’t know what to do! I tried this product and 4 months in- I have restored my confidence and my hair! It’s not cheep to subscribe but it’s well worth it!!!

31 July 2026
Unprompted review
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Reply from MDhair

Hi Natalya,

Thank you for sharing your feedback. We are delighted to hear that MDHair has delivered on its promise and that after four months of consistent use you have restored both your confidence and your hair. It is wonderful to know that the regimen has supported you through such a personal journey and that you feel the subscription is worth the investment.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

Tried several times to cancel with no…

Tried several times to cancel with no response from any of the no-way to cancel....I will stop my card and/or turn it into my card company!!

31 July 2026
Unprompted review
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Reply from MDhair

Hi Roxanne, we're truly sorry to hear about your experience and understand how frustrating it must have been trying to cancel your subscription without receiving a response. This is not the level of service we strive to provide, and we'd appreciate the opportunity to make things right for you. Please reach out to us at support@mdhair.co so our team can assist you with your subscription as quickly as possible.

Rated 5 out of 5 stars

The products seem to be working

The products seem to be working. My hair is looking thicker and more full. I haven't noticed new growth but things are definitely improving. If I had one complaint it would be shipping. The shipping is very slow.

31 July 2026
Unprompted review
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Reply from MDhair

Hi Trevor,

Thank you for sharing your feedback. We are delighted to hear that your MDHair products are already helping your hair look thicker and fuller, and that you are noticing improvements even without new growth yet. It is wonderful to know that your regimen is making a positive difference. We regret that shipping felt slow and appreciate you sharing this input, which we will use to improve future experiences.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 4 out of 5 stars

Excited to try

Prices were good. If shipping to Canada, be aware of customs fees as it will delay your expected shipping dates. I am very excited to start using my items but upon receiving my items, my hair oil came damaged and had leaked out. There’s a bit left in it to use but there was about half a bottle of loss and the bottle was covered in oil making it quite messy. Otherwise still very excited to try all of my items

31 July 2026
Unprompted review
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Reply from MDhair

Hi VB,

Thank you for sharing your feedback. We are glad to hear that you found our prices reasonable and that you are excited to start using your MDHair items. We understand the frustration of customs delays when shipping to Canada and regret that your hair oil arrived damaged with leakage. It is wonderful to know that despite this issue, you are still enthusiastic about trying the products. We appreciate your input and will share it with our team to help improve packaging and shipping experiences.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

Customer service is great

Customer service is great. I haven’t been using the products for very long so don’t know what term outcome will be but I can say that I love the shampoo. My hair just feels healthier and looks better.

31 July 2026
Unprompted review
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Reply from MDhair

Hi Melissa,

Thank you for sharing your feedback. We are delighted to hear that our customer service team has been helpful and that you are already enjoying the shampoo. It is wonderful to know that your hair feels healthier and looks better, even though you have only been using MDHair for a short time. Visible improvements typically continue to build with consistent use over several months, so it makes sense that more time is needed to see the full benefits.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

MD Hair

Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement was on its way less than 24 hours.
Shampoo is amazing feels light, lathers great with a little amount and smells amazing.
The pills smells funky
The hair serum for the sample is small for the amount they recommend you to use.

20 July 2026
Unprompted review
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Reply from MDhair

Hi Jasmine,

Thank you for sharing your feedback. We are glad to hear that although your shampoo arrived damaged, our customer service team responded immediately and arranged a replacement within 24 hours. It is wonderful to know that you are enjoying the shampoo’s light feel, rich lather, and pleasant scent. We appreciate your comments regarding the pills and serum sample size, and we will share this input with our product team to help improve the experience.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

Happy head

My hair feels softer and full of volume, my scalp is getting less sensitive, very happy so far and it’s only been 3 weeks!

30 July 2026
Unprompted review
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Reply from MDhair

Hi Lynette,

Thank you for sharing your feedback. We are delighted to hear that after just three weeks your hair already feels softer, fuller in volume, and that your scalp sensitivity has improved. It is wonderful to know that your MDHair regimen is making such a positive difference so early in your journey.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 5 out of 5 stars

I’m very happy for this product

30 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Aamir,

Thank you for sharing your feedback. We are delighted to hear that you are very happy with your MDHair product. It is wonderful to know that your regimen is making a positive difference and that you are satisfied with your experience.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 2 out of 5 stars

I found it impossible to reach you to…

I found it impossible to reach you to ask questions. I bought Peptide Bond Repair Oil along with other things and the oil was all over the bottle making the bottle tacky. I wanted to Tell you about it and found it very hard to figure out how to get someone to work with me. I just turned 80. I go to the gym three times a week and do my best to stay as healthy as possible. I just made a move back to Texas from Washington which I really didn't want to do, but did it. I drove myself and my belongings by myself. I am technologically not very good. But I gave up on even trying to get to someone. After my move back to Texas, along with the big changes that has slowed down my health routine, and the stress of it all, I found myself loosing a great deal of hair and found it alarming! I also looked into Moerie products. I would love to use your products more, but being a senior on social security makes it hard for me to continue. I am still having the problem. But I am trying to make things better from the inside out. If I have inadvertently gotten on a subscription service by trying your products, please discontinue. I will try again later after I pay for my move. I can't tell you the exact date. All this happened when I got the products..

11 July 2026
Unprompted review
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Reply from MDhair

Rated 5 out of 5 stars

The regime is easy to follow

The regime is easy to follow. After using the shampoo in the shower (really rich lather) I towel-dry my hair and apply the peptide bond oil. At night, I apply the Customized Serum. The shedding has stopped, and I'm beginning to see baby hairs growing in.

11 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Daniel,

Thank you for sharing your feedback. We are delighted to hear that you find the MDHair regimen easy to follow, that you enjoy the rich lather of the shampoo, and that the peptide bond oil and customized serum are working well for you. It is wonderful to know that shedding has stopped and that you are already beginning to see baby hairs growing in.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 4 out of 5 stars

Good customer service

I was very happy with the customer service. My first trial order arrived with the shampoo leaking inside the box during delivery. I received an immediate response from the customer service team, and they quickly promised to put things right. Their prompt and helpful service gave me confidence in the company, and I really appreciated how they handled the issue.

15 July 2026
Unprompted review
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Reply from MDhair

Hi Devi,

Thank you for sharing your feedback. We are glad to hear that although your first trial order arrived with shampoo leakage, our customer service team responded promptly and reassured you by quickly resolving the issue. It is wonderful to know that their helpful service gave you confidence in MDHair and that you appreciated how the matter was handled.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

Not even a month yet and I am seeing…

Not even a month yet and I am seeing baby hair growth!! So excited to see the progress.

14 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Carter,

Thank you for sharing your feedback. We are delighted to hear that you are already noticing baby hair growth in less than a month of using MDHair. It is wonderful to know that your regimen is showing early progress and that you are excited to continue the journey. Consistency is key, and we are here to support you every step of the way.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

So far

So far, so good. I really like the way my hair feels, but still too soon to tell. Hoping this product is the answer!!

16 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi DP,

Thank you for sharing your feedback. We are delighted to hear that you are already enjoying the way your hair feels with MDHair. Visible improvements typically continue to build with consistent use over several months, so it makes sense that more time is needed to see the full benefits. It is wonderful to know that you are hopeful and excited about your journey.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

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