A simple project with building control, which went on much longer than it should have due to my personal circumstances. Tom and the team were great really responsive and understanding. Came and did si... See more
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MC Plan & Site Services Ltd
Contact info
Unit J3, The Fulcrum, 6 Vantage Way, Poole, United Kingdom
- 01202744966
- helen@mcpass.co.uk
- mcplanandsiteservices.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Makes building regs a breeze....
MC Plan & Site made complying with building regs a breeze ! All docs etc are quickly processed and dealt with so politely by Jade and the team.
Great service from start to finish…
Great service from start to finish thank you very much, highly recommend.
Excellent service
Excellent advice to start with. Good follow up with reminders and proper record keeping. Prompt attention and telephone service.
I have know Mark for well over 20years.
I have know Mark for well over 20years.
His inspectors and admin staff are very helpful, polite and courteous in every way.
I would always recommend this company to anyone who needs Building Inspections.
After a slightly weak start things…
After a slightly weak start things improved significantly (probably just a lack of mutual understanding to be fair) and Charlie and Jade in particular were great with their prompt, friendly and professional responses
A very professional and slick experience.
A very professional and slick experience with the MC Plan team. Regular communication and prompt attention made the whole process stress free ..
Would highly recommend.
Thorough and professional service from…
Thorough and professional service from the MC Plan team. Great communication and helpful when we had some alterations to make to adhere to building regs. Would use again and recommend.
Prompt attendance and very thorough
Prompt attendance and very thorough. Good communication and feedback to me, the client. I fully recommend this Company for all your planning needs.
As it says on the tin !!!!…
Highly recommend this company,great communication throughout,Jade pulled all the stops out kept us informed on everything from start to finish well done to all involved
Have used MC for a good number of years…
Have used MC for a good number of years now.
The initial primary reason for this was the good working relationships with known personnel (Tony Pond & Paul Reynolds etc).
The one 'improvement' I would suggest however is a simple feed-back note following a site visit or received photos.
On a number of occasions, during an MC site visit, casual negative comments have been voiced to the Client, worrying them sick!
When I've followed this up I've been told there is, in fact, no problem. Most of these comments have been made by your younger members of staff, maybe they're in need of a bit more 'guidance'!
But a simple 'one-liner' email saying visited .......... today, all OK, would clear any doubts or concerns.
Regards, Graham Davies

Reply from MC Plan & Site Services
Good to work with
Good to work with, professional and friendly. The job lasted 8 months with lots of check points. They were recommended by our architect and did a great job
Easy to work with
Easy to work with. Helpful and knowledgeable. They had patience when required. Swift to respond. Thank you
Always helpful with any questions and…
Always helpful with any questions and guidance through building regs process and a friendly team that always meet our requirements.
MC Plan have been great throughout the…
MC Plan have been great throughout the entire process. Very responsive and clear communication.
Helpful and quick to respond
Helpful and quick to respond - most user friendly building inspectors we have used in a long time.
Duplication of Reports
A long time after the event Jade immediately found all I wanted and emailed the info to me.
Outstanding
Thoroughly professional
Thoroughly professional, very knowledgeable and very friendly service. I would thoroughly recommend MC Plan & Site Services.
Efficient and friendly service.
We have used MC Plan & Site Services on all of our projects large and small over the last 12 plus years, and have received great service on every one of them projects. we would not hesitate to recommend MC Plan in any circumstance.
3 Gen Construction Ltd
Seamless and Professional
Working with MC Plan & Site Services was an absolute pleasure. As soon as the paperwork was finalised, we received prompt emails and calls from their team, clearly outlining the next steps and what was required from us. It’s genuinely refreshing to send an email in the evening and receive a follow-up call the very next day in support.
I can’t stress enough how seamless and professional the entire process was — thank you!
Excellent and helpful Building Regs…
Excellent and helpful Building Regs inspections and ultimately certification from this very professional organisation. Really good communications too despite the longevity of our project!
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