Mclula Reviews 

Needed a new pair of riding pants. Checked the reviews all good on quality and sizing.

Super easy.

I was extreme impress with the cold weather one pcs suit I order ,but I was more impressed with the customer in service with this company,they responded promptly and to the point and kept me inform with the progress and time schedule of the product,I would definitely recommend their product

Company sucks! They kept telling me my address was not deliverable to yet they had previously delivered prior with no issues and then provided no help by giving me a disconnected phone number for tracking company! On top of that they told my card company that I lied about disputed charge saying I just wanted goods and money!! I disputed the charge as I didn't get the item when I was told to and then weeks later it finally showed up to the same address they originally told me was not deliverable to. Nasty company!

I ordered the pants according to the size chart my inseam is 44 in my waist is 44 in when the pants arrived I measured them at 29 in on the inseam and maybe 42 on the waist pure junk now I have to send them all the way back to China for a refund it would cost more than the pants not worth it they're only offering me 15% refund if I keep the pants total joke don't buy from them

Buyer beware!! Inferior product and horrible customer service. I bought a pair of riding pants in July, I wore them on a 4 day ride in September and the stitching was unraveling and a button on a pocket fell off. I requested a refund or replacement and was denied because I was outside the 30 day return window.

Terrible customer service. My order was never received. I have never not had a package delivered. Their response was, it’s not our problem. Call USPS. “If we refunded/replaced every person that claimed they didn’t receive their order, we would be out of business.”

I’m not the only person having this issue.
Big Tom
10/11/2024 at 04:45 PM
Rating:
I tried to order once and they canceled my order. I tried again and they sent fake tracking info and lied about delivering my package. I started a chargeback dispute with my credit card company and McLula said i was commiting fraud. Beware this chinese company has some serious issues.

Ordered pants in a very specific size 38/30 on April 15th and it was correct on the order (I checked when I received wrong size). Received order on May 3rd and they are 38XL, which is like a 33 or 34 length, not the 30 length I specified. Unusable.

Product is great this is my second pair . Size runs exactly as expected. Good customer service . Ty again