McDougall McQueen Reviews 8

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

McDougall McQueen are solicitors and estate agents in Edinburgh and Midlothian, providing services in property sales, family law, wills and executries and commercial law.


Contact info

3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team. This is the second time we have used McDougall McQueen Bruntsfield and once again the service has been exemplary. We were kept fully informed of all developments by Andrea, either with a call or email. As the sale progressed Susan from the legal team continued the excellent service. Both of whom went above and beyond our expectations during a difficult sale.
We can not emphasis, the professionalism, efficiency and friendliness of everyone in the McDougall McQueen office.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a smooth sale of our flat

We had a smooth sale of our flat. All the people we met from McDougall McQueen were friendly, communicative, responsive, helpful and efficient. Everything was explained to us. We are very pleased we used McDougall McQueen and would certainly use them again.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I've been trying to arrange a house…

I've been trying to arrange a house viewing with epoint for two weeks and nothing is happening, I have no response today. I tried to call to make a pointment for 5:00 p.m. today and, no one came, no one answered.This company is a terrible joke, stay away from it.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

We used this firm for the purchase of our STL property in Edinburgh.
Mary and her team were great throughout the whole process and Mary went above and beyond to get the completion settled before the LBTT increased.
Wouldn’t hesitate to use again and indeed will be in the future.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Have solicitors for minute of agreement for sale of house which is up for sale now

Have recently used this company for a minute agreement to be written up which I paid for £500 and then didn’t require anymore services but have further been charged £830 for which it didn’t ask for a separate minute agreement to re sent as there was one already sent to registers of Scotland for sell of house , to which ended up with rude staff members on the telephone and not very nice manners and definitely won’t be recommending this company again or using this company in future again .

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Team from Start to Finish

Not having moved house for 40 years and looking to make the move from house to flat, this very big deal for me was made much more comfortable for me from start to finish by the McDougalMcqueen team. I was kept up to date with progress at all times and my anxious phonecalls and emails dealt with promptly, calmly and followed up as promised. I couldn't have felt more supported during this (for me) very stressful process. Thank you the McDougalMcQueen team - simply the best.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Thank you to Wendy at the Penicuik Branch for all her help during our sale and purchase. She was always helpful and efficient anytime we contacted her and answered any questions we had. We absolutely love our new home and cannot recommend McDougall McQueen enough.

1 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look