Fantastic service next day delivery. Can’t beat the range and selection so much easier than driving all over to find what I need. Prices very reasonable. Super happy will never buy paint in person aga... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently visited Pat McDonnell shop in Rathfarnham with only a vague idea of the colour scheme I want to use in my house. I was attended by a most patient, knowledgeable and helpful man who definite... See more
Company replied
I couldnt recommend this business more highly! I perused their website yesterday evening. They have an extensive selection of paint. The paint i wanted was on offer, i saved over 30% on... See more
Company replied
Went into the store near the Marina and got such helpful advice! We recently bought our first home, and have a baby with a condition which can be exacerbated by strong smells. We were interested in lo... See more
Company replied
Company details
Written by the company
We provide the widest range of Paint, Woodcare, Wallpaper and Accessories for your decorating requirements. We are proud stockists of expert brands such as Dulux, Ralston, Colourtrend, Farrow & Ball and many more! We have stores located across the country in Cork, Limerick, Tralee, Galway, Athlone, Dublin and Kilkenny, and an online store offering Free Delivery to your door! We offer you an unrivalled range of services, from Free In-store Colour Consultancy to help you with your next project; to Expert Advice, ensuring you save time and money by getting valuable, practical advice from our professional team. Pat McDonnell Paints | https://www.mcdonnellpaints.ie/
Contact info
Head Office, T12 EA47, Cork, Ireland
- 353 21 432 0200
- info@mcdonnellpaints.ie
- mcdonnellpaints.ie
4.8
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service ,ordered online and…
Excellent service ,ordered online and delivery received same day. 5 star plus . Thank.you
19 August 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Sheila, We're pleased to hear that you had a positive experience with us! Thank you for taking the time to recommend Pat McDonnell Paints to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can help you with your next painting project!
Ordered paint for my windows over the…
Ordered paint for my windows over the weekend; the package was with me on Monday! Amazing speed, thank you!
11 August 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Ned, We're pleased to hear that you had a positive experience with us! Thank you for taking the time to recommend Pat McDonnell Paints to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can help you with your next painting project!
Check the colour before you leave.
Bought a specific colour mixed on Monday, perfect match and returned for the exact same colour today. It was mixed and I did not check until I went home. Wrong colour, had to make round trip to get the correct colour. A weak apology, could have given a 2 inch paint brush, not a chance. To test the colour the assistant used her finger to paint on a card. Beggars belief that she couldn't use a brush. Moral of the story check the colour before you leave the shop. She mentioned they dont do that. Perhaps they should. Within 5 days from first purchase wanted to charge an extra 6 euros for exact same item. No pricing on display. Slow to return there.
2 August 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Marjorie,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your recent experience, and we completely understand your frustration, especially after making the effort to return to the store.
We appreciate you highlighting the issue with the colour mismatch, the testing method used, and the pricing confusion. This is certainly not the level of service we aim to provide, and we’re grateful you brought it to our attention.
We take feedback like this seriously and would like to investigate the matter further with the store involved. Would you mind letting us know which of our locations you visited?
Thanks again for reaching out – and again, our sincere apologies for the inconvenience caused.
Customer relations
Called to Pat MCDonnells yesterday for a neighbour to collect paint 150.56 euro teller would not discount the 56 cent after asking I had to break another 50 euro for to pay the 56 cent . It does not encourage me to return to store again in future .Continue to support my little local hardware store that always throws a fresh roller etc with any large purchase .
30 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Thank you for your feedback, and we're very sorry to hear about your recent experience. We completely understand how frustrating that situation must have felt, especially when collecting on behalf of someone else.
While we do have to follow set pricing policies at the tills, it’s clear that this could have been handled with more understanding, and we appreciate you bringing it to our attention. We always want customers to feel valued when shopping with us, and we’re sorry we missed the mark here.
We take your comments seriously and would really appreciate the opportunity to look into this further. If you're open to it, please contact us directly at info@mcdonnellpaints.ie so we can better understand what happened.
Order came the very next day
Order came the very next day. Very nice delivery man. Thank you!
30 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Patrick, thanks a million for taking the time to write your review. We appreciate your kind words and will be sure to pass them on to the team.
Very prompt delivery each time
Very prompt delivery each time. Great service.
29 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Thank you so much for taking the time to leave a review. We really appreciate it. I am delighted to hear that you are happy with the service you received. We look forward to welcoming you back for your next painting project!
Excellent
Excellent, it was simple process
I want paint I know the paint I want
Go online
Google price (paint I want)
Pat Mc donnell came up as cheapest option
Order paint
Paint arrived
Painter arrived
Painter painted
Everyone happy
28 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Vinny, Thank you so much for taking the time to leave a review. We really appreciate it. I am delighted to hear that you are happy with the service you received. We look forward to welcoming you back for your next painting project!
Fantastic company
Fantastic company, easy straightforward transaction at great prices ... paint delivered 2 hours after buying ! Highly recommended
10 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Nichola, Thank you for the fantastic review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Great no problems arrived very quickly…
Great no problems arrived very quickly aswell cant complain great service aswell
14 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi James, Thanks so much for dropping by. It was our pleasure! We greatly appreciate your kind review and will be sure to pass your compliments on to the team. We hope to see you again soon!
Not customer friendly or helpful…
The woman I asked about paint today was very unprofessional showed no empathy didnt want to help in any way very obnoxious and treated us like we were idiots .not customer friendly in the slightest .she definitely needs lessons in customer care .said she was a paint designer she hadn't got a clue.saw other negative reviews about her too .u will lose customers with her there
11 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Bernadette, Thank you for taking the time to share your feedback. Whether good or bad, we value all feedback as it allows our teams to continue to grow and improve.
I am sorry to hear that you feel you did not have a positive experience while visiting our store. We take all negative feedback very seriously and will be sure to investigate your review further.
We take your comments seriously and would really appreciate the opportunity to look into this further. If you're open to it, please contact us directly at info@mcdonnellpaints.ie so we can better understand what happened.
Thank you again for bringing this to our attention.
Top notch service.
When I went in store in Rathfarnham, the assistant could not have been more helpful. She gave me advice and showed me that I could save money if I had my paint premixed. The fact that my paint has been delivered promptly, has been a bonus. I will definitely be going back to Pat McDonald paints in the future.
27 May 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Helen, Thank you so much for taking the time to leave a review. We really appreciate it. I am delighted to hear that you are happy with the service you received. We look forward to welcoming you back for your next painting project!
Fast delivery
Ordered paint on two separate occasions this week and on both counts, my order arrived in less than 24 hours. I've never seen delivery service quite like it. Really impressed with their online selection too and would highly recommend Pat McDonnell paints.
4 July 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Caitriona, Thank you for the fantastic review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Very handy to order paint and pick up or delivery for free
I find the staff to be very helpful. They stock a good range of products and I frequently use the paint ordering facility. I find it very convenient
27 June 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Evelyn, Thank you for the fantastic review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Excellent customer service
18 June 2025
Unprompted review
Disappointed with the internal paint…
Disappointed with the internal paint they gave me, €100, as it bubbled and took all the previous paint off one side of the wall. This was from the cork city store and rang them and photos were given to them. Initially told that Dulux might have to look and then asked did I use a primer and not to be too heavy on the roller. They never said this when we bought the paint and told this happens and start again. Had to buy more paint and no allowance for what had just happened.
Have used Pat McDonnell before for delivery of outside paint and this was good and is the only reason I've given 2 stars.
Beware
16 June 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you were disappointed with your recent experience at our Cork City store.
We understand how frustrating it can be when a paint job doesn’t go to plan - especially after investing both time and money. From what your wife described and the photos shared with our team, it appeared that the issue stemmed from the previous coating on the wall, which had poor adhesion and unfortunately lifted when new paint was applied. This can happen in cases where older paint is losing its stick, but unfortunately doesn’t become evident until the paint has lifted, and we always aim to provide the right advice when issues like this arise.
Our team, including Anthony and the Store Manager, Donal, did their best to explain the situation and offer guidance on how to resolve the problem. We’re sorry if this didn’t meet your expectations at the time. It’s never our intention to leave a Customer feeling unsupported.
We truly appreciate your past custom and the positive feedback about our exterior paint deliveries. Please feel free to contact us directly if you’d like to discuss further on info@mcdonnellpaints.ie.
Extremely helpful service and advice…
Extremely helpful service and advice from the team, especially for amateur painters!
14 June 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Chris, Thank you for the 5-star review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
I was in the Limerick store on Tuesday
I was in the Limerick store on Tuesday, and what an amazing selection of products! The staff were super friendly. I spoke to Niall, one of the sales team, who was super friendly, gave me loads of advice and carried all my paints to the car, a true gentleman. Will be back for more, well done, Pat McDonnells.
3 June 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Marge, Thank you for the fantastic review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Super quick delivery and competitive…
Super quick delivery and competitive pricing.
Keep it up 👍
17 April 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Eric, We're delighted to hear that you had a positive experience with us! Thank you for taking the time to write this review. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can help you with your next painting project!
Reply from Pat McDonnell Paints
Hi Jonathan, Thank you for the fantastic review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Fast service with excellent customer service!
I ordered paint from Pat McDonnell Paints in the evening, and to my surprise, the delivery arrived bright and early at 7:30 a.m. the next morning—fantastically fast service! However, I realised I’d made a massive mistake and ordered four times more paint than I needed. The team were very kind, understanding, and helpful. They made the return and refund process easy and hassle-free, and quickly arranged for the correct quantity to be delivered. I’m so appreciative of their efficiency and genuinely excellent customer service. I’d highly recommend them!
8 May 2025
Unprompted review
Reply from Pat McDonnell Paints
Hi Niamh, Many thanks for the kind review. At Pat McDonnell Paints, we pride ourselves on providing a high level of customer service, so we're thrilled to hear your kind words about our team. Thank you for recommending us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.