McDonald Homecare Reviews 

20
TrustScore 4 out of 5

4.2

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Company details

  1. Home Health Care Service

Written by the company

McDonald Homecare specialises in elderly care, providing people with the preferred lifestyle choice of staying in their own home and receiving care from a professional care team. We are an introductory care agency who introduce our registered Lifestyle Companions to the Clients directly. This enables both the Client and Lifestyle Companion to build a trusted partnership to manage the care that is required.


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4.2

Great

TrustScore 4 out of 5

20 reviews

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4.2

All reviews

(20)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic flexible home care

Fantastic flexible home care organised and overseen by McDonald Homecare. The lovely carer was warm and kind and capable and well supported by the company. They enabled my mother in law to stay at home for 9 extra months which was everything to her and supported and helped with the move into nursing care when there was no longer a choice. As a family we will always be grateful for the care they provided and would recommend them if care at home is what you need!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

McDonald Homecare provided excellent care

McDonald Homecare provided excellent care for my mum at very short notice. The carers were very kind and friendly and we knew very quickly that my mum was in safe hands. Leigh went out of his way to ensure my mum always received care of the highest quality and we are very appreciative of this.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding care

Leigh and his team arrived in our lives at a time when I was finding it increasingly challenging to provide the care and companionship my father needs. His staff are so good with Dad. They are kind, reliable and what really stands out is their ability to spot possible issues before they develop into problems. They are proactive, not reactive, which means that Dad is being cared for even better than before! I can't thank Leigh and his team enough for all they do.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Leigh and McDonald Homecare have been brilliant

Leigh and McDonald Homecare have been brilliant looking after my mother at her home. Mum didn't want to go to a care home and McDonald Homecare made this possible. They have been totally reliable, trustworthy and professional. I would be happy to recommend them to anyone else

31 January 2024
Unprompted review
Rated 5 out of 5 stars

This company is excellent

This company is excellent. The owner Leigh and the Carers are so professional and will to go the extra mile with their attention to detail on caring for my Mum to the very end of her life.
I highly recommend them and thank them for all their hard work.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

great service provided

We received excellent personal and caring attention from Leigh and his team. He was able to be amazingly cooperative with our constant changes of requirements and most importantly provided brilliant carers when needed. It is clear he has built up a wonderful partnership with his employees who work for the company for years, enjoying the personal touch and care taken over employing them.

31 October 2023
Unprompted review
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Reply from McDonald Homecare

Thank you so much for the lovely review.

Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company for anyone looking for live in care. A very personal approach with a family feel. Leigh was very professional and nothing was too much trouble. Sandra from the Farnham office was truly amazing, her care, compassion and experience were second to none. Her positive attitude was second to none and very reassuring. I would not hesitate to use their services again and recommend to anyone. A huge, huge thank you to Leigh and Sandra

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Great personal care

Leigh gives a personal service, unlike other similar agencies, tailoring everything to suit our mother's personal needs. He made a difficult situation easy and enabled her to stay in the home she loved. I highly recommend McDonald Homecare.

27 March 2021
Unprompted review
Rated 5 out of 5 stars

We are very happy with McDonald…

We are very happy with McDonald Homecare. They are a very caring group headed up by Leigh. All the carers are caring and loving. We are confident that Mum is being well looked after. I particularly like the fact that Leigh supports his carers and comes in every week to make sure all is well. He is local and very hands on - he is very pleasant and helpful and responsive on the phone if we need some help. He has proved flexible and adaptable to meet our changing needs and demands. I would recommend McDonald Homecare.

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful live in carer.

We contacted McDonald Homecare as my mother (aged 91) required a live in carer after a series of mini strokes. Leigh was really helpful and sympathetic and after a consultation arranged a carer for us very quickly. Annie was fantastic - she showed great patience and understanding with my mother who could be quite challenging at times. Leigh was also always there as a resource when needed and helped to smooth the way on a couple of occasions when tensions rose. I honestly don't know what we would have done without Annie and Leigh, as the two previous carers from a different company had struggled to cope and their stays were short and unsuccessful. Inevitably this added to and exacerbated the difficulties and stresses caused by the strokes my mother had suffered.
We can't thank Annie and Leigh enough for all they did to help my mother and us through this really challenging time.

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Leigh from McDonald Homecare has been…

Leigh from McDonald Homecare has been amazing in providing exceptional first class live in care for my elderly Mother who suffers with dementia. In addition, he has kept ongoing contact with the family as well as my Mother to ensure everything continues to run smoothly and to provide support when necessary. I highly recommend McDonald Homecare to anyone considering live in care.

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Mcdonald Homecare are special

Mcdonald Homecare could not have been more helpful when we needed to arrange care at short notice for our mother in her own home. Leigh swung into action immediately and very quickly found us two excellent careers who were able between them to undertake all that we needed.
We had complete confidence in Leigh Mcdonald and his team, and cannot recommend the company too highly.

22 March 2021
Unprompted review
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