McCalls Highlandwear Reviews 787

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, often highlighting their excellent advice and patience. People frequently commend the high quality of the products, including kilts, jackets, and accessories, noting that items are well-made and fit perfectly. The service is often described as excellent, with many appreciating the smooth process, quick delivery, and careful packaging. However, some customers were dissatisfied with the service, reporting issues such as undelivered items after inquiries or receiving the wrong product. A few other people also felt that kilt fittings were not always accurate, even after initial checks.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and accuracy of items... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick, efficient,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Attention to detail and what the customer wants from Nicki at McCalls, Aberdeen. Spot on advice what was needed for the hire outfit (son and myself) for my daughter's wedding. I was also upgrading m... See more

Rated 5 out of 5 stars

Bought a kilt for my stepson. He took his own measurements which mccalls rightly questioned and altered. Living 300+ miles away a visit/fitting wasn’t an option. Polite and professional. They made a... See more

Rated 5 out of 5 stars

Bought an ex-hire jacket and waistcoat and it looks perfect. Purchased on line and received a phone call to clarify a sizing question. Nice service, very well packaged and quick delivery. Would have n... See more

Rated 5 out of 5 stars

We hired all the kilts for our wedding from McCalls and the service given throughout was excellent. A couple of our groomsmen live abroad and McCalls guided us through the measuring process with ease... See more


Company details

  1. Kilt Shop and Hire

Written by the company

Scotland's No1 Kilt Hire and Highland Dress Hire Shops in Aberdeen, Edinburgh, Glasgow, Elgin, Dundee, Tillicoultry and Broughty Ferry


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

787 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, great advice. Visited Edinburgh and bought a jacket and waistcoat and various accessories. Excellent products, will definitely shop again.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Ribbon

Website easy to use. Ribbon was just what I was looking for. Package arrived promptly and was well packaged.

27 February 2026
Rated 5 out of 5 stars

Great Ex-hire Kilt

I ordered an Ex-hire kilt. The quality was great, espically for an ex-hire, and was at an outstanding price! I also ordered a matching tie and flashes and these where also great quality. Great packaging too!

23 January 2026
Rated 5 out of 5 stars

Fabulous service and quality products.

Easy to find what we needed. Delivered swiftly and beautifully wrapped. Very high quality jacket and shoes. We are delighted. Thanks so much. It was a present for my son's 18th and he's sorted now for his prom, weddings etc. Brilliant service.

28 November 2025
Rated 5 out of 5 stars

Another 5 star customer experience at…

Another 5 star customer experience at Mcalls. I have been coming here for years and their performance is simply outstanding.
Nicki from the kilt hire department was really on the ball and gave me brilliant service earlier on this morning. 👍

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Attention to detail and what the…

Attention to detail and what the customer wants from Nicki at McCalls, Aberdeen. Spot on advice what was needed for the hire outfit (son and myself) for my daughter's wedding. I was also upgrading my own kilt (slightly smaller than previously) but Nicki gave great advice to alter kilt and was able to direct me to another jacket and waistcoat in McCalls. Excellent news £££ for another wedding in 2026. Thanks for advice to get what I wanted.

10 December 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with this company overall

Very happy with this company overall. I ordered a doorstop from them, it arrived within 3 days, nicely packaged and the product seems to be high quality despite not being made here in Scotland by the company.

28 November 2025
Rated 5 out of 5 stars

Craig is a legend!

Hired a kilt for my school ceilidh. Thanks to Craig at McCalls Aberdeen for his outstanding service. He was extremely friendly and helpful, guiding me through kilt selection and fitting. Would definitely recommend McCalls, they are amazing!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, would recommend McCalls over and over again

We hired all the kilts for our wedding from McCalls and the service given throughout was excellent. A couple of our groomsmen live abroad and McCalls guided us through the measuring process with ease and nothing was too much trouble for them. The men all received help on the wedding morning too, to make sure their kilts were on properly as none of them had worn a kilt before. We have hired kilts since and the team in Aberdeen are always so welcoming and on hand to help. 10/10 for service and quality.

29 August 2025
Unprompted review

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