Mays Floorplans Reviews 

167
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

My floorplan included an error. A cupboard was missing next to the bathroom. The photographer (who also does the floor plan) had no artistic sense didn’t bother to check if things were presentable.... See more

Company replied

Rated 5 out of 5 stars

Going through a horrible drawn-out conveyancing experience, Mays showed how to give great service. Vasily came to do the floor plans and was polite and friendly throughout the whole process. A couple... See more

Rated 5 out of 5 stars

Karl from Mays who did our floor plan and photo’s for sale was absolutely exceptional. He was on time, highly professional, very personable with great communication skills and really easy to work... See more

Rated 5 out of 5 stars

Mays were great in the recent photography, floorplans and EPC of my house ahead of sale. They were prompt, flexible to re-arrange at my convenience and at my request very quickly spun round the finis... See more

Company details

  1. Photographer

Information provided by various external sources

With a single visit to a property, Mays can turn around Photographs, Floor Plans, Land Registry Compliant Lease Plans, or EPCs by the following morning.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.4

All reviews

(167)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

We hired them to do an EPC and had a…

We hired them to do an EPC and had a most unsatisfactory experience. The assessor arrived promptly and seemed an intelligent enthusiastic young man but the report that they prepared was full of elementary errors. They failed to spot insulation on roofs, in areas such as our loft it is clearly visible to the naked eye, they made a recommendation for insulation of a water cylinder without noticing that it is a Megaflo-type one that has integral insulation, and made a whole range of incorrect assumptions on other items that could either have been pointed out visually or explained with documentation. Having pointed these errors out to them they corrected some whilst trying to defend others that are still clearly wrong. When this was pointed out to them they said we should get our EPC elsewhere. The only positive thing was that they returned our fee very promptly.

15 March 2021
Rated 3 out of 5 stars

I dont know who was responsible but the…

I dont know who was responsible but the apartment is a two bed where it was promoted as a one bed

28 January 2021
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Reply from Mays Floorplans

Thank you Douglas for your review and feedback.

Unfortunately the listing of properties is in the Agent's hands so is not in our control.

We hope that you are happy with the quality of the photos and floor plan provided.

Kind regards,

the Mays Team

Rated 5 out of 5 stars

Well done!

Great job! Thanks!

25 January 2021
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Reply from Mays Floorplans

Thank you very much for your feed-back.

The Mays Team

Rated 5 out of 5 stars

Excellent

Excellent service

18 January 2021
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Reply from Mays Floorplans

Thank you for your review and feed-back, we really appreciate it.

Kind regards,

The Mays Team

Rated 3 out of 5 stars

Too many errors by Mays

Mays moved furniture and hit the curtains so they hang incorrectly. The total measurement of the property was incorrect, the floor plan showed an extra window that doesn't exist and one door opened up the wrong way. We were not impressed.

12 December 2020
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Reply from Mays Floorplans

Good afternoon Jesper,

we are sorry for the outcome of this instruction and for not impressing you with our service as we usually do for all our clients.

I am sure the final plans sent over have been closer to your expectation and we would like to thank you for your understanding and feed-back.

Kind regards,

the Mays Team

Rated 5 out of 5 stars

thorough careful work

the young man came promptly. took photos and measured carefully for the floor plan which is excellent. he stuck to the task and respected covid guildlines.

1 December 2020
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Reply from Mays Floorplans

Thank you for reviewing our services. Much appreciated.

Kind regards,

Mays Team

Rated 5 out of 5 stars

Recommended

Maria who booked the appointments is efficient and courteous and Gerald was helpful with the completion of our floor plans. Due to the weather conditions the external shot of the property could not be completed but Mays were accommodating in re-booking the shot to ensure it was completed in the right conditions. We would use again in the future and would certainly recommend.

27 November 2020
Unprompted review
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Reply from Mays Floorplans

Thank you for your feed-back and and we are delighted that you were happy with our service

Rated 5 out of 5 stars

Efficient and prompt

Arrived on time. Floorplans accurate. Photos good. Very efficient.

16 November 2020
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Reply from Mays Floorplans

Thank you for leaving a review on our services.

Rated 5 out of 5 stars

Great company, highly recommend

Very happy with the service from Mays Floorplans. They are efficient and friendly and were very flexible with our schedule. The photographer, Pablo was discreet and fast and the results are great. I would highly recommend this company.

14 October 2020
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Reply from Mays Floorplans

Thank you Cath for sharing this, much appreciated and don't hesitate to get back to us whenever you need our services. Have a lovely day! Mays Team

Rated 5 out of 5 stars

Professional service at a fair price.

I found the service to be professional. The floor plan was clearly laid out and easy to read. The Energy performance certificate was an ' E' which was the minimum standard so overall I was pleased. The price seemed reasonable too. I would be happy to recommend Mays floorplans.

21 September 2020
Unprompted review
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Reply from Mays Floorplans

Thank you Charles for your feed-back, it is much appreciated and let us know if we can assist in any way in the future.

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