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Mayo Wynne Baxter Reviews 

1,184
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making complex situations feel easy and stress-free. The service is frequently highlighted as excellent, with many noting the team's efficiency, clear explanations, timely guidance, and quick response times, ensuring they feel informed and confident. However, some customers noted concerns about service quality, including instances of unhelpful advice, incorrect reporting, or prolonged and inefficient conveyancing.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know... See more

Company replied

Rated 5 out of 5 stars

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... See more

Company replied

Rated 5 out of 5 stars

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... See more

Company replied

Rated 5 out of 5 stars

Lisa Taylor has been exceptional in her attention to detail and responses to our many questions. I cannot rate her highly enough, it’s very reassuring to know Lisa has your back and your confidence... See more

Company replied


Company details

  1. Legal Services

Written by the company

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,184)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We thank Marika for all your hard work…

We thank Marika for all your hard work on our case. Reached a satisfactory settlement. Highly recommend this company.

18 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words, we will pass this onto Marika.

Rated 5 out of 5 stars

Settlement advice - quick, simple and accurate

I found Mayo Wynne Baxter to be really thorough and very knowledgeable on my case. They responded quickly and with accuracy, providing me with appeared to be sound advice and rational arguments for each discussion point - in all very impressed and would be the people I will go to in the future.

30 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review.

Rated 5 out of 5 stars

Highly Recommend

Simplified, efficient through the process, would highly recommended.

1 May 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words.

Rated 5 out of 5 stars

Nicole was very helpful

Nicole was very helpful. Explained everything clearly and understandable.

10 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-Stars - we will pass this onto Nicole.

Rated 5 out of 5 stars

Legal advice

Nicola Brown was a pleasure to deal with. She provided easy to understand legal advice, responded to email very quickly and helped turning the matter round within a very tight deadline. I would thoroughly recommend Nicola and the team at Mayo Wynne Baxter.

10 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto Nicola for you.

Rated 1 out of 5 stars

feedback

Communication was appalling which lead to an unnecessarily protracted process which we were advised would take between 12- 18 months and in fact took 2 and a half years for a relatively straightforward probate case.
Action appeared to only take place when prompted by us through emails or phone calls. A number of errors were made which delayed the process and added to the distress caused to our family.
Individually staff were friendly and pleasant however this did not diminish the distress caused to our family at what was a very difficult time.
I would suggest that clients should be contacted quarterly in probate cases with updates as this would have greatly reassured and supported us.

4 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

UPDATE: Thank you for speaking with us and for providing additional details about your experience. Your feedback is invaluable, and we are using it to address the issues you raised and improve our service.


We are sorry to hear that you feel we provided poor service . As you will see from other reviews this is extremely rare and we pride ourselves on delivering the very best for our clients.

We would welcome an opportunity to find out more about your experience so if you could call our Client Service Team on 0800 84 94 101 or email them via clientservice@mayowynnebaxter.co.uk we would be grateful.

Rated 5 out of 5 stars

Friendly & Professional

Nicola Brown was a pleasure to deal with. She was friendly, professional and timely in progressing my case to a satisfactory outcome. I would wholeheartedly recommend her and the firm.

4 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words, we will pass it onto Nicola.

Rated 5 out of 5 stars

Fantastic professional Legal Advice

I received fantastic legal advice in relation to Child court case of which was resolved under 1 year.

Grant Parker provided fantastic advice and support though out the whole process and I cannot be thankful enough for his service.

I now have shared care of my child and all other matters relating to the case have been resolved proving my son with the best possible arrangements.

I strongly recommend Grant Parker for any legal advice relating to child care and court proceedings.

16 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for our kind words and for taking the time to leave Grant a review. Grant is great and we will pass this onto him.

Rated 5 out of 5 stars

Sacha Bolourchi – Mayo Wynne Baxter is the one to call

As an estate agent, I’ve worked with numerous conveyancing firms and solicitors over the years, but Sacha Bolourchi from Mayo Wynne Baxter truly stands out. Hands down, he is phenomenal.

Sacha is incredibly responsive, straightforward, and a genuine pleasure to work with. He doesn’t just manage the legal side of things—he actively collaborates with you to ensure a smooth transaction from start to finish. His proactive approach and professional efficiency significantly help to speed up the conveyancing process, which is invaluable in this industry.

I cannot recommend Sacha and the team at Mayo Wynne Baxter highly enough. If you want a solicitor who gets things done and keeps everyone moving forward, Sacha is the one to call.

31 March 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. Sacha is great and we will pass this onto him.

Rated 5 out of 5 stars

Review

I found the service to be amazing. The team were a joy to work with, very quick to respond and all with a calm easy approach - 100 % would recommend them

17 February 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words.

Rated 5 out of 5 stars

We had to deal with selling a house…

We had to deal with selling a house from overseas and were very unaware of how things are processed in the UK.
Simon was able to explain things in terms that we could comprehend and simplify a process that we thought could be complicated.
Simon was very prompt in responding to our concerns.
All went smoothly and we were happy with the service we received.

4 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review. We will pass it onto Simon for you.

Rated 5 out of 5 stars

Recommend

Friendly, quick and professional service. Thank you!

26 March 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars.

Rated 5 out of 5 stars

Excellent Redundancy Support – Professional and Compassionate

I recently went through a redundancy process and was fortunate to have the support of Mayo Wynne Baxter during this challenging time. From the very beginning, they were incredibly professional, responsive, and thorough. They took the time to explain everything in plain language, ensuring I fully understood my rights and options.
What stood out most was their empathy and genuine care – I never felt like just another case. They were always quick to respond to any questions and provided invaluable advice that gave me peace of mind throughout the process. Thanks to their support, I felt much more confident and reassured during a difficult transition.
I’m truly grateful for their expertise and personal approach. I would highly recommend Mayo Wynne Baxter to anyone facing redundancy or needing legal employment advice.

5 March 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. We will pass it onto the team for you.

Rated 5 out of 5 stars

Excellent no fuss service

Excellent no fuss service. very pleased with the speed of response to what we needed. would highly recomend

1 May 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, everything was explained appropriately. Thank you and would recommend and use again.

8 May 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars!

Rated 5 out of 5 stars

Great service

Great service, quick and efficient. Did exactly what I wanted and needed.

31 March 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars.

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