It was a very humbling experience knowing that I have full confidence by them. Their response was prompt, they were very transparent about things such as imperfections on items. They don’t hard sell... See more
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Review summary
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Reviews shaping this summary
I was honestly very hesitant to buy from Mayfeyr at first because it’s quite underrated, and I wasn’t sure what to expect. But I decided to give it a try, and I’m really glad I did. Everything tu... See more
Took a leap of faith to purchase my luxury bag online. The brand new bag arrived around the stated time period. Before arrival their response rate was very fast within working hours to update my bag’... See more
I had an amazing experience shopping with this luxury store! Not only were the prices significantly better than the boutiques, but the customer service was truly outstanding. Their team was incredibly... See more
Company details
Written by the company
MAYFEYR is a premier hub for luxury lifestyles, designed for discerning individuals who value elegance and exclusivity. We believe luxury is more than a product - it’s a reflection of personal style and a gateway to timeless elegance. Our platform offers a handpicked selection of the world’s most coveted brands, blending iconic masterpieces with emerging talent. Each item is sourced directly from Europe’s finest boutiques and trusted suppliers, ensuring authenticity and exclusivity. With a focus on trust, accessibility, and seamless navigation, we deliver exceptional value and an elevated shopping experience. From effortless browsing to curated recommendations, we transform how customers interact with high-end fashion and lifestyle. Our mission is to redefine luxury living by merging exclusivity, innovation, and value - reimagining the way customers experience luxury in a digital world.
Contact info
6 Battery Road #03-01, 049909, Singapore, Singapore
- +6580132323
- care@mayfeyr.com
- mayfeyr.com
4.8
Excellent
121 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good customer and delivery service
They are very prompt in updating me about my product’s ETA, very friendly and assuring while communicating and one of the staff surprised me with cupcake box which I thought was a very thoughtful gesture. Really great delivery and customer service. Also, very satisfied with the products.
21 April 2026
All My Favourite Brands in One Place
Really enjoyed my shopping experience with Mayfeyr. The curated selection across different brands makes it easy to find pieces that suit different styles, and the entire process - from browsing to delivery - was seamless.
18 April 2026
Exceptional customer service!
10 April 2026
My 2nd purchase with Mayfeyr
My 2nd purchase with Mayfeyr, highly recommended for the service standard and fast delivery and for the most competative price in the market.
16 April 2026
As usual the best online shopping…
As usual the best online shopping experience for luxury products. Great and prompt customer service. Delivery service and arrangement are good as usual from DHL. The prompt updates given by the team is as though they care more about the delivery than the consumers.
Website is good not sure has the app improve already, it wasn't as good as the website the last time I tried.
Inventory is the only part they can really improve. Slight disadvantage here when comparing to for example Farfetch.
16 April 2026
It was a good experience ordering first…
It was a good experience ordering first luxury bag. Authentic and as expected. Smooth tracking. Will purchase again for sure!
10 April 2026
Took a leap of faith and made my first…
Took a leap of faith and made my first order. I was impressed that I placed a second order the next day! They partnered with HSBC and Standard Chartered so if you are hesitant because this is a relatively new platform and you’re uncertain about the authenticity of their products, you have the assurance. They also keep track of your order so I didn’t worry about lost parcels/delay during shipping.
9 April 2026
Mayfeyr is highly underrated
Mayfeyr is highly underrated! Great experience overall. Yes, there’s waiting time - so what. A good deal is a good deal.
8 April 2026
Every transaction and details relayed…
Every transaction and details relayed fast. Everything is excellent
6 April 2026
Prompt customer support
The whatsapp customer support was immediate and responsive. Product was delivered in good condition.
2 April 2026
Please see my original review
Please see my original review. If I had bought the dress from Solace at £423 or Farfetch at £550, I would have tried it on and returned it and incurred no cost at all. This is a warning to people. In the UK distance selling rules apply and we are not used to be treated like this by retailers. If I had known this and it had been clearly spelt out at purchase, instead of hidden in the small print, I wouldn’t have bought it. The whole purpose of shopping online is to be able to try clothes and return them if not suitable.
30 March 2026
Unprompted review
Reply from MAYFEYR
Hi Cindy,
Thank you for your follow-up, we understand your concerns and appreciate you sharing your perspective.
As MAYFEYR operates as an international platform, our returns process may differ from local UK retailers. Import duties are charged by UK customs and are non-refundable through us, and international returns involve return shipping costs.
We’ve taken steps to clarify this across our product pages to better support customers upfront.
We’re in touch with you directly over email and remain available should you need any further assistance.
Warmly,
MAYFEYR Care Team
Seamless Online Experience
The process was seamless from start to finish—from browsing and checkout to delivery. The item arrived well-packaged and in excellent condition, which I truly appreciate.
It’s great to see a smooth and reliable online experience that reflects the standard of the brand. Thank you, and I look forward to future purchases.
21 March 2026
Fast and Seamless Experience
The purchase process was smooth and easy. Updates were given timely and delivery was reasonable.
4 March 2026
Great end to end purchase experience
Their inventory are current with great price points. The team was quick to respond to my enquiries and had actuvely updated me throughout the shipping process. They also take their QC very seriously and ordered a new pc for me when the bag their team received had some pressure marks on the leather. Highly recommend!
13 March 2026
The whole purchasing experience was…
The whole purchasing experience was smooth and pain free.
9 March 2026
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