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Mayartcraft Reviews 15

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TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Great as a Thoughtful Gift

Over the course of December, i ordered 5 DIY Leather kit items in total of various designs. These Leather bags on completion were very nice and looked unique and felt durable. Items provided had needle holes in them for easy DIY even for beginners, and it was not that hard.
Everything was great.
The only small thing to nitpick is that it would be great if there were tutorial videos for each design (Only Bear on Website), as different designs had certain tough parts that might be different from the Bear.

16 December 2025
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Reply from Mayartcraft

Thank you so much for your beautiful words. As a small token of our appreciation, we would like to offer you a discount voucher for your next purchase. We truly hope it brings you a better experience with our products.

Rated 5 out of 5 stars

The kits are so cute and easy to…

The kits are so cute and easy to assemble. I would change one thing on the assembly I would sew the front and back on with the seam on the outside it is difficult to sew when you get it closed in. I have gotten compliments on the flying pig I made.

24 September 2025
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Reply from Mayartcraft

Hello, thank you for your kind words. Your review not only helps us improve but also helps other customers make confident decisions. We’re grateful for your support.

Rated 5 out of 5 stars

I've tried a few DIY kits before

I've tried a few DIY kits before, but the ones from May Art & Craft are definitely my favorite. The instructions were super easy to follow, and everything I needed was included, even the yarn colors were so cute! I made the Neko kit over the weekend, and it was such a relaxing way to unwind after work. Can't wait to order another design!

9 October 2025
Unprompted review
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Reply from Mayartcraft

We really appreciate your kind feedback. It truly means a lot to us and motivates our team to keep improving and delivering even better products in the future.

Rated 5 out of 5 stars

I love the kit

I love the kit. A couple of suggestions, put a note in the order with the link to the instructions and on the panda bag, it was a little harder to put the ears on, maybe redo the instructions to put the ears on before the bow. Quality is really good. The pieces are cut out well, precise. I hope to be able to order another kit, when finances allow.

17 October 2025
Unprompted review
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Reply from Mayartcraft

Hi, thank you for your kind words. Your review not only helps us improve but also helps other customers make confident decisions. We’re grateful for your support

Rated 5 out of 5 stars

Little misleading but you need to stay on top

Item didn't come with instructions but an email to them got me a reply with a link to the instructions. The website lists the items as leather but it does say in the description that it is faux leather. Wait time for delivery was long but I wasn't in a hurry.

16 September 2025
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Reply from Mayartcraft

Hi, thank you for your kind words. Your review not only helps us improve but also helps other customers make confident decisions. We’re grateful for your support

Rated 4 out of 5 stars

Cute purses

Shipping took awhile to get to me, the purses are cute but they don't come with instructions and there was no QR code to take us to videos online.

9 September 2025
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Reply from Mayartcraft

Hello, thank you for your feedback.
We have attached the instruction link in the description. Please visit our store, go to the catalog, select the product you purchased “Leather Bag Kit,” then choose the “DIY Cute Leather Bag Kit” item. After that, scroll down to the Description section, and you will find the video tutorial there

Rated 1 out of 5 stars

Not Leather.

The bags were lovely, but not leather. Stop telling lies. Its false advertising. PU leather is not real leather. You cannot advertise these bags as leather.

9 September 2025
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Reply from Mayartcraft

Hi, thank you for your review. We also would lie to clarify that this item is made from PU leather, which is a high-quality synthetic material. It is commonly used in the fashion industry because it is durable, lightweight, easy to clean, and also an animal-friendly alternative to genuine leather.

Rated 1 out of 5 stars

The kit doesn’t have any instructions

The kit doesn’t have any instructions. I sent an email but I never got a response.

4 September 2025
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Reply from Mayartcraft

We sincerely apologize for the delay in our response to your message. Due to the time zone difference, we were unable not reply to you immediately, and we also regret that this caused an inconvenience for you. Please find attached our YouTube channel and find the instruction video that you need:
Bear with glasses: https://www.youtube.com/watch?v=A0WLllxT_Wc&t=63s
Dinosaurs: https://www.youtube.com/watch?v=pofioKRu5QY&t=126s
We truly value your feedback and are sorry that this experience did not meet your expectations. But we hope you can sympathize with us, and please alter your feedback on TRUSTPILOT. Your satisfaction is very important to us, and we will do our best to respond to you more promptly in the future.
Many thanks

Rated 1 out of 5 stars

No instructions for all three kids I…

No instructions for all three kids I bought… If they will deliver them fast enough I will change the rating ….

27 September 2025
Unprompted review
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Reply from Mayartcraft

Hello,
We sincerely apologize for the delayed response to your message. Due to the time zone difference, we could not reply to you immediately and we also regret that this caused an inconvenience for you.

Please find attached our YouTube channel and find the instruction video that you need: https://www.youtube.com/@MayArtCraft.Official , and we also hope to assist you in using it smoothly. If you need any further clarification or support, please do not hesitate to reach out to us.

We truly value your feedback and are sorry that this experience did not meet your expectations. But we hope you can sympathize with us, and please alter your feedback on TRUSTPILOT. Your satisfaction is very important to us, and we will do our best to respond to you more promptly in the future.
Thank you

Rated 3 out of 5 stars

No instructions included

22 August 2025
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Reply from Mayartcraft

Hello, we sincerely apologize for the delayed response.
Please find attached our YouTube channel and find the instruction video that you need: https://www.youtube.com/@MayArtCraft.Official , and we also hope to assist you in using it smoothly. If you need any further clarification or support, please do not hesitate to reach out to us.
We truly value your feedback and are sorry that this experience did not meet your expectations. But we hope you can sympathize with us, and alter your feedback. Your satisfaction is very important to us, and we will do our best to respond to you more promptly in the future.
Thank you

Rated 5 out of 5 stars

Prompt customer service

Prompt customer service, especially when I thought my mail was lost, which gives first time consumers immense faith. Project was fun, and all required parts were available to the extend that excess material was given, allowing mistakes to be corrected. A good first project for anyone interest in sewing.

24 August 2025
Unprompted review
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Reply from Mayartcraft

Hi, thank you for your kind words. Your review not only helps us improve but also helps other customers make confident decisions. We’re grateful for your support

Rated 5 out of 5 stars

I like it

I like items in here

17 June 2025
Unprompted review
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Reply from Mayartcraft

Thank you so much for your lovely review!
We are delighted that you loved the product and appreciated its quality. Your kind words truly encourage us, and we look forward to serving you again.

Rated 1 out of 5 stars

Don’t buy anything from this company!

I NEVER received my order which I placed back in March. This is ridiculous!!!

6 May 2025
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Reply from Mayartcraft

We apologize for the inconvenience and frustration caused by the delay in your order. We understand your concerns and truly regret the negative experience.
According to our shipping records, your order was successfully delivered on June 2nd. We hope you have now received the product in good condition.
If everything is now in order, we would greatly appreciate it if you could consider updating your review to reflect the current status of your order. Your feedback means a lot to us and helps us improve.
Thank you again for your patience, and please let us know if there is anything else we can assist you with.

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