Mayala Home Reviews 198

TrustScore 5 out of 5

4.8

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Company details

  1. Home Goods Store

Written by the company

Sustainable Home Decorations with a Story


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A wholesome shopping experience with fantastic customer service

Owner of the shop is really helpful, patient and attentive, trying to make the impossible possible and I am not saying this lightly. I'd not hesitate to recommend Mayala Home to anyone looking to upgrade their home with a warm desert or minimalist northern touch throughout the seasons. Great selection of brands and products, guaranteed to wow you. Shipping was super quick and affordable too and even though glass items were ordered, everything arrived safely and individually wrapped in cute packaging.

7 January 2026
Rated 1 out of 5 stars

still do not have receive my order

still do not have receive my order ; UPS services are awfull and do not communicate the code to get my parcel !

17 November 2025
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Reply from Mayala Home

Good evening, I am really sorry to hear that you have still not received your parcel! I have just tracked your parcel and found out that your parcel is at a pick up point, since no one was at home when the parcel was being delivered to your house. The email with this information must have gone to your spam inbox perhaps?
I will send you an email now with more details. Hopefully you will be able to enjoy your beautiful products soon!
Please contact me by email if you have any questions whatsoever.
Warm regards, Carolien, Mayala Home

Rated 5 out of 5 stars

Perfect

Perfect. I bought from Italy, my purchase arrived quickly, well packed. the product is so beautiful, Carolien is very kind, very positive shopping experience!

24 July 2025
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Reply from Mayala Home

Dear Valentina, thanks for your wonderful review. Really appreciate it! Enjoy your headboard! Warm regards, Carolien

Rated 5 out of 5 stars

nice products at good price sold by nice people!

Very pleasant contact with Mayala team, short delivery my product, at very competitive price (compared to other vendor of the same): very good in all directions!

18 April 2025
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Reply from Mayala Home

Thanks for the super review! It makes us very happy to hear that you are happy with us and our products and our prices. Till next time! Warm wishes, Carolien

Rated 5 out of 5 stars

Max. satisfaction

High quality, nice product, quick delivery. 😊

11 March 2024
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Reply from Mayala Home

Thank you!! Hopefully till next time. Best wishes, Carolien

Rated 5 out of 5 stars

They have a beautiful collection of…

They have a beautiful collection of jewellery, shawls and home decor items.I bought a nose pin at a Christmas market and forgot to take it,after paying for it. Luckily I had taken Carolien’s card and contacted her and she immediately responded and sent it to me by post.Very happy with the service!

7 December 2023
Rated 5 out of 5 stars

Very good

Very good selection of products.
Very good service (tracking, package, delivery).
To be improved: email communication should be translated to english and/or customer language

8 November 2023
Rated 5 out of 5 stars

Perfect customer service

The customer service is phenomenal! Very personal, helpful, and you get the help that you need very fast. They also have beautiful items, so I'll definitely purchase from Mayala Home again in the near future.

3 October 2023
Rated 5 out of 5 stars

Brilliant

Brilliant, very happy, thank you!

24 February 2023
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Reply from Mayala Home

Wonderful! Thanks for your 5 star review!

Rated 5 out of 5 stars

There is such a lovely selection of cards

There is such a lovely selection of cards, it was hard to choose! Everything is very clearly labelled and easy to navigate on the website. Very easy and great service, I will be back!

3 November 2022
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Reply from Mayala Home

Thanks so much!!

Rated 5 out of 5 stars

Pleasant experience!

So happy that my purchase reached me safe and sound in Singapore. I would credit this to the excellent communication with Mayala Home. The entire process was smooth, and such a joy.

7 November 2021
Unprompted review
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Reply from Mayala Home

Thanks Abby, that’s so kind! I’m really happy it all worked out. Enjoy your basket! Best, Carolien

Rated 5 out of 5 stars

Excellent products and quick and…

Excellent products and quick and professional service. Highly recommended!

28 October 2021
Unprompted review
Mayala Home logo

Reply from Mayala Home

Thanks so much, that's exactly what we aim for !
Warm regards,

Carolien Brand, Mayala Home

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