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Rated 1 out of 5 stars

We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more

Rated 1 out of 5 stars

I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more

Rated 1 out of 5 stars

Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more

Rated 5 out of 5 stars

The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more

Company details

  1. Online Auction Service
  2. Auction House
  3. Estate Liquidator
  4. House Clearance Service

Written by the company

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The team was amazing!

The team that did the photos and cataloguing were great. Anna and her team were professional, caring, and went above and beyond for our 2 auctions. These women should be informed of this review and kudos to them.

30 March 2023
Rated 5 out of 5 stars

THE TEAM

THE TEAM, NAN, JOAN AND ELIZABETH, WERE FANTASTIC IN INFORMING US OF THE PROCESS AND DID A GREAT JOB CATALOGING AND DISPERSING ITEMS IN THE AUCTION. THEY MADE A DIFFICULT SITUATION MUCH EASIER. I WOULD HIGHLY RECOMMEND THEM!

29 March 2023
Rated 5 out of 5 stars

Excellent experience

Excellent experience. From initial phone call through to team representative coordination , cataloguing team and online phone and text/chat support , the entire auction has been professionally and seamlessly handled. There are no surprises and all details of contract and auction process are completely transparent .There is not one part of entire process at which a seller cannot reach MaxSold for any question, information, update or simply "peace of mind" direction on the Auction . The descriptions of one's items (my experience is with MaxSold Managed Auction ) are honest, accurate complete with measurements and high quality photos, and professionally and carefully grouped lots, so as to best showcase items in lots that , in my view, benefit both the seller and the prospective buyer.
I would 100 % recommend , without any hesitation, MaxSold as your MaxSold Managed auction or if you prefer, your MaxSold Seller Managed auction. My experience has been both excellent and extremely positive.

5 April 2023
Rated 5 out of 5 stars

Maxsold was the best decision

We are very happy that we selected MaxSold to auction the remaining contents of our home after we moved. It would have been overwhelming for us to try to do this in our own. The staff members we worked with were great, and provided additional guidance that was invaluable in decisions we needed to make to achieve our goals.

29 March 2023
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Clear communications. Realistic expectations. Professional at all times. Expert advice on how to put the items in logical lots, and where to break up sets that were too big on their own. Easy to use app to follow the auction. I did not really believe the 96% sell rate but now I am convinced. The process really works. All but one small lot got sold. Many thanks to all involved.

3 April 2023
Rated 3 out of 5 stars

Convenient but…

Although I enjoy using Maxsold and love the convenience, I believe that it should have the option for reserved bids on specific items. Due to the lack of this feature, I sometimes resort to selling some of my items on other platforms.

30 March 2023
Rated 1 out of 5 stars

Worst auction experience.

Worst auction experience.
You let buyers bid on $900 worth of bids on items
And not pay.
So my auction sales were less that money.Never contacted under-bids or did anything to help, make right or accommodate the seller.
No one would use Maxsold if they knew a bider could bid and just not pay.
Maxsold is Not for the seller at all.
missed out on sales from under bidders and had to remove the unpaid items that I was told was originally sold.
Bad business practices!
Also paid $800 to have items cataloged
30% to Maxsold on top of that and then they have a 15% payers premium .
Over 10% of my sales that were bid on.
Was lost to no pays!!!
Maxsold won’t last with customer service like this for their sellers.
Only good for buyers.

23 March 2023
Rated 4 out of 5 stars

Great deals

People involved are polite. The auctions are organized. Pictures of the items being auctioned are very helpful. Great deals to be had.

29 March 2023

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