We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more
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I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more
Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more
The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more
Company details
Written by the company
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
Contact info
203 East Post Road, 10601, White Plains, United States
- 1-833-MAX-SOLD
- support@maxsold.com
- maxsold.com
Hasn’t replied to negative reviews
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My first sale
Ran my first sale and i was quite impressed with the return that we got. Some items sold for a little less than we wanted while some lots sold for much more. The customer service was fantastic and overall the seller portal was user friendly. I will definitely use maxsold again!
The MaxSold staff did an outstanding…
The MaxSold staff did an outstanding job at planning, photographing and cataloging all the items for auction. The follow up staff that provided the oversight during pickup day were also outstanding.
I really like having someone I can call…
I really like having someone I can call and get help solving my problem. My last sale everyone was great. And they never make me feel like I am bothering them. They are there to help!!
Impressive service…
The people were very nice and helpful and even in the evening hours. They were ready to work with and the process was pretty straight forward. I will do another auction in the future.
It was our first attempt and was a…
It was our first attempt and was a little overwhelming but worth it in the end. Maxsold was there for us every step of the way.
Everything organized
Everything organized. In and out quickly. No issues. Helpful friendly staff. Everything we've come to expect.
The Team was very patient with…
The Team was very patient with consistent check ins on my organizing along with uploading items for sale. Technical assistance was offered. The Team were professional and pleasant to work with.
Auction Process
The entire process from start to finish was handled professionally. Communications were easy and thoughtful. The only change I would make would be to allow the seller to set a minimum price for each item.
It was a smooth and well run process…
It was a smooth and well run process and the staff was amazing. Thanks to Jill and her teams in Ottawa. Very kind respectful and fun. Made it all less painful to empty a house that my parents had lived in for 68 years. Only house I have known. WELL DONE
Excellent customer service from my…
Excellent customer service from my first call to my last. All questions and concerns answered swiftly. Smooth operation!
There just weren't enough people there that knew what was going on.
I arrived at my designated time slot.
After waiting for 10 minutes in the cold,
it turns out that my item is across the street at a different pickup location. 10 minutes later, I finally got out of there. 20 minutes isn't really an acceptable pickup time. There just weren't enough people there that knew what was going on.
brough Old coins in a frame
brough Old coins in a frame, Des coins are from around the world, some date to 1800 and up. Don't know if they are genuine, see pictures. Some appear to be silver as some are tarnished. After pick up found out all are fake not even silver lost CND$1100
The entire process isn't complete yet…
The entire process isn't complete yet but thus far everything has gone smoothly, very easy to follow instructions, but the final billing/compensation is not complete.
Easy, smooth and successful
My Maxsold experience with my Seller Managed auction has been great from start to finish with both an excellent result and smooth and easy pick up. Staff was there to address any concerns and there was good feedback at every step of the process from the initial contact, signing of the contract, submitting the catalogue, going live, receiving the buyers list after the close and pickup as well as any follow up from the seller’s report after the pickup.
Very awesome customer service
Very awesome customer service. Always here to help and very prompt.
This is our first time using MaxSold services.So far so good!!!!
Just waiting the pickup day to see how it will go and we can give 5 stars ⭐️
Great Team & A Great Auction Experience
I worked with Ayana for the most part, and she helped me with every specific question I had along the way, Shafia also directed me to the right channels to get my auction on it's way. Great team & a great experience.
Professional, Helpful Staff
The staff who catalogued our possessions were professional and helpful. It was a difficult process but they guided us in getting ready for the auction.
MaxSold provides an excellent service
We had a very good experience with MaxSold. It was clear and easy template to set up our auction and I was impressed with the customer service when we had questions--even on a Sunday. Would definitely recommend and use them again!
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