Two things made my experience a very positive one. Communication and shipping. I think those go hand in hand. Awesome having no ability to talk with customer service agents separates this company from... See more
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Company details
- Flavours, Fragrances and Aroma Supplier
- also in
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Pharmacy
- Skin Care Clinic
Written by the company
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else. Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at customercare@maxaroma.com. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Contact info
3117 38th Avenue, 11101, long Island city, United States
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically takes over 1 month to reply
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They have what I am looking for
They have what I am looking for and usually at a very good price. One of my top few grey market vendors.
service
service, fragrance , everything was amazing. Bought fast shipping and came on that expected date. 10/10. I would highly recommend!
Massive selection of perfumes at…
Massive selection of perfumes at unbeatable prices.
super fast shipping
Thank you!!!
I have been a collector of fragrances…
I have been a collector of fragrances for several years and until I discovered Maxaroma it has made me a bigger enthusiast. With the vast selection of fragrances that are available from Niche houses and independent houses. I thank you sincerely for the experience
Amazing
Amazing! I love the new formulation of Onyx and 10/7 is very similar to Addicted and Addicted plus but it has a little something else that makes it delicious in it’s own right. And it’s long lasting I got 8 hours plus I kept smelling it on my clothes days later. Shipping was fast and the price was great.
The delivery was quick and also the…
The delivery was quick and also the fragrances are all 100% Authentic
The platform is easy to use and…
The platform is easy to use and delivery is faster than expected.
Honest pricing
Honest pricing , good shipping time and easy browsing, love the different payment option as well, would only love if they also included free samples on our orders . Some of the competitors do send samples with orders so I would love to see MaxAroma step it up just in that section .
My first time ordering and my samples I…
My first time ordering and my samples I picked out was not in the box.

Reply from Maxaroma.com
I love that I could buy my Amouage…
I love that I could buy my Amouage Attars at a discount.
Excellent selection and amazing deals
Excellent selection and amazing deals! I highly recommend Maxaroma for quick, easy, and affordable fragrance options.
I love Merchant of Venice as a…
I love Merchant of Venice as a fragrance house. Their perfumes are high quality and incredibly well blended. La Fenice is a soft, powdery, sweet and lightly spiced Unisex/feminine leaning fragrance that could be worn all year.
An Absolute 5-Star Experience—My Go-To for Authentic Fragrances!
I cannot recommend MaxAroma enough! If you are looking for a reliable, top-tier online fragrance destination, this is absolutely it.
• Unbeatable Selection & Value: Their collection of colognes is truly amazing, spanning everything from popular designer scents to rare, hard-to-find niche fragrances. Best of all, they offer amazing, highly competitive prices without ever compromising on quality.
• 100% Authentic: Shopping for fragrances online can make you skeptical, but MaxAroma provides total peace of mind. Every single bottle I have received is 100% authentic, fresh, and premium quality.
• Gold-Standard Customer Service: Their customer care team sets the benchmark for what service should be. They offer incredibly prompt responses and are genuinely customer-oriented, proving they care deeply about your satisfaction.
• Lightning-Fast Shipping: My orders are always processed instantly and ship out remarkably fast, arriving securely packaged and right on time.
MaxAroma has officially earned a loyal customer in me. Incredible prices, authentic colognes, and stellar service—they truly have it all!
Very satisfied with the ordering…
Very satisfied with the ordering process, fast shipping, and overall experience. I am a perfume reviewer and I find great deals at maxaroma.
Trusted company
I saw that other email companies would have a few reviews questioning the authenticity of fragrances and I didn’t want to take a chance for $25 savings. Read some reviews from Newsweek and settled on Maxaroma. Pleased with everything. This was the same perfume that I had bought in a sample from another company. Middle of the road price, great packing, authentic item. Will buy from this company again.
Finding Unicorn on the site was easy
Finding Unicorn on the site was easy. Price was solid since ATH doesn't make it to USA. Shipping was quick and packed really well. Maxaroma is great for all your frag needs.
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