While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Investment Company
  5. Investment Service
  6. Money Transfer Service

Information provided by various external sources

MaiCoin is a Taiwan-based one-stop digital asset exchange platform, providing trading and payment services. MaiCoin is a Fintech pioneer in Taiwan, with visions to empower people economy through financial digitization.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Funds held indefinitely because of…

Funds held indefinitely because of poorly labelled polygon chain maintenance. Obviously shutting down a blockchain MUST be a pop up on the front page.
Horrible customer service refusing to estimate when the maintenance will be completed and my funds (which they have) released. Obviously the maintenance department has some idea of how long it will take and this information MUST be shared with all customers, let alone customers whose money MAX/Maicoin already has. So, do not trust this exchange. They have no respect for customers or their money

22 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look