Mavis Tire - Fishkill Reviews 54

TrustScore 4 out of 5

3.8

774 Route 9, 12524 Fishkill, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Today I went into mavis to get an inspection and had the best experience ever at any shop. As a women I always feel like when I walk into a shop I’m gonna get beat, I never understand what they are sa... See more

Company replied

Rated 5 out of 5 stars

I needed wheel alignment . The vehicle was ready within promised time Of one hour . In addition Ryan also entered discount which I was not aware of , but it was available on line They gave good cu... See more

Rated 5 out of 5 stars

Always professional and courtesy team. I hope the new team can keep the same service as per last Manager Dan who understood the importance of customer service. Fishkill on Route 9 has always have grea... See more

Rated 5 out of 5 stars

I made an appointment for an inspection, brought it in, and the job was completed in under an hour. The staff were friendly and personable and made the whole experience wonderful. Thank you!!


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 774 Route 9, 12524, Fishkill, NY, United States

  • 8458974442

3.8

Great

TrustScore 4 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I will never go back to this store

I will never go back to this store. I made an appointment and called morning of to make sure I could be seen. I waited an hour before addressing the employees in the front to find out my keys were left on the side with no paperwork. There was zero communication and I was waiting with a child. I waited another 30 minutes before taking my keys and leaving. I was not the only customer waiting longer than we should have. I wish there was an option to leave 0 reviews. If you can avoid this store at all costs.

9 November 2025
Unprompted review
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Hi Katie Corbett, we're truly sorry to hear about your experience at our store. We understand how frustrating it must have been, especially with a child, and we apologize for the lack of communication and the wait time you encountered. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

I needed wheel alignment

I needed wheel alignment . The vehicle was ready within promised time
Of one hour . In addition Ryan also entered discount which I was not aware of , but it was available on line
They gave good customer service

23 September 2025
Unprompted review
Rated 5 out of 5 stars

They took the time to explain everything

Today I went into mavis to get an inspection and had the best experience ever at any shop. As a women I always feel like when I walk into a shop I’m gonna get beat, I never understand what they are saying and I always feel like they explain things in a way to confuse me but not today and not at this Mavis. Prince is the best he really took the time to explain how a ABS system works and was very patient while doing so.

11 September 2025
Unprompted review
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 2 out of 5 stars

Staff is always friendly

Staff is always friendly. I made an appointment for 1pm. Im still waiting for my car to go in. What is the point on making a appointment

23 August 2025
Unprompted review
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Hello Jayne, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your appointment. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly. We appreciate your patience and hope to resolve this matter for you.

Consumer Solutions

Rated 1 out of 5 stars
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Dear Lesley, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 1 out of 5 stars

Physically Assaulted my son when the…

Physically Assaulted my son when the manager didn't agree with the price he gave. Over charged for a simple tie rod job. Horrible wheel alignment job, so bad, the car can't be driven had to rent a vehicle and pay for other company to get it done right. Call regional manager to solve this issue. No call back. I'm out $430.00 plus tow, plus other shops fee to correct issue...no refund at all. If this is how MAVIS TIRES does business, I want no part in it.........will never bring my car back here.......

26 October 2024
Unprompted review
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Dear Mr. Sosa, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 5 out of 5 stars

Laura

I made an appointment for an inspection, brought it in, and the job was completed in under an hour. The staff were friendly and personable and made the whole experience wonderful. Thank you!!

29 September 2024
Rated 1 out of 5 stars

BEWARE of questionable integrity!!

Our 22 year old daughter dropped her car off for an oil change today. Mavis promptly called me and said the car was “a wreck” needing struts, shocks, brakes, and an alignment. I asked the cost of the struts and he said “$600 front, $600 back”. We said no, picked the car up and brought it to our local mechanic down the street to look at it.The local shop took it for a test drive, put it up on the lift, pulled it apart and said the car was in perfect shape! We did not need ANY of the work Mavis Fishkill told us we needed! BEWARE!! A second opinion saved us thousands of dollars!!!!!!!

20 June 2024
Unprompted review
Mavis Tire - Fishkill logo

Reply from Mavis Tire - Fishkill

Dear Valued Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 5 out of 5 stars

Needed a plug put in my tire

Needed a plug put in my tire. The shop said they were too busy and short staffed and it would take hours. While showing the mechanic the bad tire in the bed of my truck he decided to take it into the garage and plug it for me. I asked if he could put it back on the truck and he said no which I clearly understood being so busy. So I went back the next morning and they put it back on my truck for me and I paid them for the plug put in the day prior. It was very nice that he took time out to help me even being so busy!

11 April 2024
Rated 5 out of 5 stars

Very helpful

Very helpful, polite and quick efficient service. I trust them and that means everything to me. Thank You Mavis for your services :)
Doreen O.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

exceptional service

I recently found myself in a rather frustrating situation when I experienced a flat tire right after Mavis Tire had closed for the day. However, I can't express enough how grateful I am for the remarkable service I received from the Mavis Tire team, even after their working hours. Their prompt assistance, exceptional customer care, and unwavering professionalism truly exceeded my expectations.

1 July 2023
Unprompted review

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