Always take great care of me in a timely manner and take the time to explain what they are doing and why it needs to be done. Guys are always respectful and professional and I will always go to the Yu... See more
Company replied

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Always take great care of me in a timely manner and take the time to explain what they are doing and why it needs to be done. Guys are always respectful and professional and I will always go to the Yu... See more
Company replied
Update to the horrible experience. My wife had to go back the next day as the driver side rear brake was not installed properly and causing a rattle. Found some of the bolts weren't tightened. This... See more
Showed up with a nail in my tire. They got it removed & patched in under 30 mins.
Company replied
My son was driving home and had a tire going down. Mavis took him in late in the day and repaired tire.
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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1035 Yunus Rd, 27703, Durham, NC, United States
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Replied to 31% of negative reviews
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Showed up with a nail in my tire. They got it removed & patched in under 30 mins.

Reply from Mavis Tire - Yunus Rd
Always take great care of me in a timely manner and take the time to explain what they are doing and why it needs to be done. Guys are always respectful and professional and I will always go to the Yunus Rd location because of this even though it is out of the way.

Reply from Mavis Tire - Yunus Rd
My son was driving home and had a tire going down. Mavis took him in late in the day and repaired tire.
Update to the horrible experience. My wife had to go back the next day as the driver side rear brake was not installed properly and causing a rattle. Found some of the bolts weren't tightened. This time, a different manager helped and he was quite helpful. Unfortunately we didn't get his name. Then to top it all off, my daughter had to go back two days later (Monday) to have the the sensors recalibrated with the dashboard to remove all the alert lights. At a minimum this store needs some additional training in how to service clients. Quite disappointed in the experience, and how the original manager handled the situation.
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