Mavis Tire - McDonough Reviews 12

TrustScore 4.5 out of 5

4.3

1507 Highway 20 West, 30253 McDonough, GA, US


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Rated 5 out of 5 stars

I recently visited Mavis Tire & Brake and had the pleasure of working with Jackie Nelson. Jackie was very friendly, knowledgeable, and made sure I understood everything that was going on with my vehic... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the staff at this location. The manager Tyler has outstanding customer service skills and he trains his team to follow his lead. They gave me everything I needed plus more!!! I reall... See more

Rated 5 out of 5 stars

The staff and the urgency. I express my concern for time. They made sure I was in and out by time my lunch break was up. I really appreciate the assistant managers Nequavius and Lareeka for being so c... See more

Rated 5 out of 5 stars

It took about 30 minutes for them to check everything and add my new tire. Great customer service and kind employees.


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1507 Highway 20 West, 30253, McDonough, GA, United States

  • 6784336155

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I recently visited Mavis Tire & Brake…

I recently visited Mavis Tire & Brake and had the pleasure of working with Jackie Nelson. Jackie was very friendly, knowledgeable, and made sure I understood everything that was going on with my vehicle. She provided excellent customer service and kept me updated throughout the entire process. The service was quick, professional, and stress-free. It’s always nice to work with someone who truly cares about the customer experience. I highly recommend this location and appreciate Jackie Nelson for her outstanding service.

23 March 2026
Unprompted review
Mavis Tire - McDonough logo

Reply from Mavis Tire - McDonough

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

I absolutely love the staff at this…

I absolutely love the staff at this location. The manager Tyler has outstanding customer service skills and he trains his team to follow his lead. They gave me everything I needed plus more!!! I really felt that my needs mattered and that all was handled in the most professional manner. I will certainly visit this location again for any future needs.

16 April 2024
Unprompted review
Rated 2 out of 5 stars

I had to stay longer than what the…

I had to stay longer than what the manager said and also they couldn't straighten out the will. I'm in then I took it to another store and a did something where my car won't start. No, no more. Will I go to these places?

31 January 2024
Unprompted review
Rated 5 out of 5 stars

The staff and the urgency

The staff and the urgency. I express my concern for time. They made sure I was in and out by time my lunch break was up. I really appreciate the assistant managers Nequavius and Lareeka for being so caring and understanding. Thanks I will definitely be recommending this location to friends and family.

14 July 2023
Rated 1 out of 5 stars

Slow service, even with an appointment.

I had an early morning appointment, arrived 30 minutes early and waited 3.5 hours to get have my tires changed. Save yourself the stress and go anywhere else for tires or oil changes.

16 March 2023
Unprompted review
Mavis Tire - McDonough logo

Reply from Mavis Tire - McDonough

Dear customer, it is not acceptable that your appointment was not honored. We are eager to speak with you about this experience. Please call us at 914-984-2500 option #2.

Rated 1 out of 5 stars

Came in for oil change

Came in for oil change. After being told an hour and a half for the wait they came back 45 minutes later with suggestions totaling past $600. I agreed to the the terms and was told my vehicle would be ready at 12pm. Its 1:26pm and I was told another 30 minutes. Every encounter with staff I had to personally engage them because they apparently didnt notice someone standing in front of them. Then was told my phone provider was bad because they called my number. which is untrue.

23 February 2023
Unprompted review

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