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Mavis Tire - Lockport Reviews 

17
•
TrustScore 4.5 out of 5

4.3

16517 W 159th St, 60441 Lockport, IL, US

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Rated 1 out of 5 stars

After reading the review from another female customer about Todd. I had to speak up. During a visit on the third week of May. I didn't even have an opportunity to bring my issue to him. He saw me come... See more

Company replied

Rated 5 out of 5 stars

Jay and the crew at your Lockport IL. store made my day once again. life is always on the move and so is my family. Jay met me with a smile as I was standing at the door as he was opening the store. H... See more


Company details

Written by the company

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 16517 W 159th St, 60441, Lockport, IL, United States

  • 8152421769

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

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Asks customers to review

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(17)

3,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My guy Lou had great customer service

My guy Lou had great customer service, when I came to get my tires checked! Keep him around!

26 March 2026
Unprompted review
Mavis Tire - Lockport logo

Reply from Mavis Tire - Lockport

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 1 out of 5 stars

Todd He needs management training

After reading the review from another female customer about Todd. I had to speak up. During a visit on the third week of May. I didn't even have an opportunity to bring my issue to him. He saw me come in and walked out to grab a pop. I asked him if I could have a quick inspection of my driver side tires. He didn't even acknowledge me. He walked into the men's restroom. I waited 15 min for him to come out! At that point I was done. I work at the courthouse and was on my lunch. I left and will never return. Todd is very inconsiderate. Definitely lazy from the way he moved. There was no urgency in helping me. Maybe because I'm a woman? I went and bought four new tires from another place in joliet. It's just sad that it's 2025 and men still act this way.

16 May 2025
Unprompted review
Mavis Tire - Lockport logo

Reply from Mavis Tire - Lockport

Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 5 out of 5 stars

Jay and the crew at your Lockport IL

Jay and the crew at your Lockport IL. store made my day once again. life is always on the move and so is my family. Jay met me with a smile as I was standing at the door as he was opening the store. He was very understanding and had me on my way in 30 minutes with a new tire. A big thank you to Jay and the crew. Awesome Customer Service.

13 December 2022
Rated 5 out of 5 stars

great customer service! I have had numerous customer…

I have had numerous customer interactions with Mavis employees Jared and Justin and each time has been a wonderful experience. They are helpful and informative. I feel confident in the quality of service and tires we've purchased. The customer service has been exceptional for all of our vehicles tire needs. I would definitely recommend them and will continue to use them for our family's tire needs.

23 March 2022
Unprompted review

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