Had a terrible experience and got scammed out of $580. I highly recommend you go somewhere else. They are not honest.

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Mavis Tire located at 2625 Worldreach Dr Fort Mill, SC 29707 gave me 5 star service yesterday! I purchased new tires and was troubled at first because I didn't understand their protocol. They immedi... See more
Company replied
Disaster! Never take your fleet vehicle here! Scheduled an 8:00 apt to repair a flat (screw was in the middle of the tire not sidewall). The manager showed up at 8:15. Customers and non-key carr... See more
Company replied
Best experience
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
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Contact info
2625 Worldreach Dr, 29707, Indian Land, SC, United States
- 8037168797
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Replied to 31% of negative reviews
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Terrible experience got scammed
Had a terrible experience and got scammed out of $580. I highly recommend you go somewhere else. They are not honest.
Disaster….Never take your fleet vehicle here!
Disaster! Never take your fleet vehicle here! Scheduled an 8:00 apt to repair a flat (screw was in the middle of the tire not sidewall). The manager showed up at 8:15. Customers and non-key carrying employees were waiting outside. At 10:30 an employee came over to me in the lobby and let me know that they were waiting on authorization from fleet to go ahead. At this point I had been there for 2.5 hrs. At 10:45 I called fleet myself to ask what the hold was. They stated that Mavis asked for 2 new rear tires, 2 new shocks bc apparently mine were “leaking” (b.s. bc it’s a 2024 Toyota Highlander serviced regularly and never abused), new cabin filter and engine filter (both were previously changed 4k ago, so no need to change them), and new wipers (which were also changed 4k ago). Nobody told me any of this while I was waiting. Sooooo pissed! At 11:00, I go to the counter and ask for the manager and let them know what Fleet said. They said it was standard procedure to to do EVERYTHING on the recommended maintenance sheet. They stated that they didn’t need to ask the customer and it was CORPORATE policy and they didn’t need my consent. I’m 3 hours deep at this point. ZERO work has been completed at this time. They assured me that everything would be done in one hour and 20 mins. This would put me there for 4hrs and 20 mins. I left and came back at 1:00pm. This gave them 2 full hours to complete the job. When I returned it STILL WAS NOT COMPLETED! Long story short, I got my car back at 1:45pm. 5hrs and 45 mins after I arrived for a simple tire repair.
Mavis, if this truly is your corporate policy, to green light & authorize EVERYTNING you can without the customers consent, I will be reaching out to our corporate fleet company & let them know what type of shady business your running. Truly unacceptable! I’m in sales. I drive over 3,500 miles a month and are in contact with a lot of people. I will let every single one of them know about this experience. Myself, my immediate family, extended family, coworkers, and customers will never use Mavis again based on this experience.

Reply from Mavis Tire - Indian Land
Mavis Tire located at 2625 Worldreach…Fort Mill, SC
Mavis Tire located at 2625 Worldreach Dr
Fort Mill, SC 29707 gave me 5 star service yesterday! I purchased new tires and was troubled at first because I didn't understand their protocol. They immediately put me at peace with their professionalism. They are wonderful kind people who will take good care of you here.

Reply from Mavis Tire - Indian Land
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