Website easy to navigate and find what you need. Cheaper than ordering from other sites, will definitely be reordering from them in the future.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a chrome tablet for Christmas gift, it came , works for a few minutes and goes off, won’t stay on, I called they say it not returnable, called samsung about the one year warranty, the warrant... See more
At 8 months pregnant, I received a faulty toaster oven that was a fire hazard. Seller claimed it had been tested, but probably did not test beyond plugging the item in. The seller then encouraged me t... See more
Pathetic company.. I went for a INTERVIEW, was waiting for manager to come and interview AFTER THE TEST... they gave me excel test, after that receptionist or HR i dont know who is she she said to wa... See more
2.4
Poor
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Law Enforcement should remove this Website!
I would give Mastertronics a minus tin star for the lack of MS Surface Studio 2 units available. I do not believe they even exist. I tried every one of their online stores: from Amazon to the Wish store. Same story: no units available. It's either a demo, marketing mock-up, or vaporware. Either way, I reported Mastertronics to the BBB.
Your CSR's phone manners are excellent. This is not my first review of Mastertronics. I gave their CSR a 5-star rating and a glowing written review that was missed on Trustpilot but appreciated by the CSR. Mastertronics is masking a deeper flaw in the company. And I don't want to hear about the labor shortages due to the pandemic either. I have ordered many electronic items since dealing with them and have had no trouble receiving my items, on time and as ordered.
I'm a fine/abstract artist. I was really looking forward to having a large, fold-flat, digitizing pad. If I could, I would spray paint unflattering grafitti all over Mastertronics building. Rant out. Word!
13 February 2022
Very satisfied with purchase and help
Purchased an nvidia graphics card recently and I couldn’t be more satisfied. Especially with the help I received online regarding the questions I had. Shipping arrived early the day it was supposed to be here. No issues, currently updating the drivers as I’m typing this.
Keep up the good work.
25 January 2022
Unprompted review
Outstanding service and great value
20 January 2022
Whoa they ship fast Good prices too…
Whoa they ship fast Good prices too thanks a lot guys
20 January 2022
Product arrived in factory sealed box
Product arrived in factory sealed box. The computer I ordered was new no issues. I was really pleased with my purchase. I would buy from them again.
23 December 2021
I purchased a laptop for $940.00 it…
I purchased a laptop for $940.00 it stated it was Open Box, It was far from that, it was clearly Used, the laptop was very unclean, you could tell it had been used for quite sometime and showed signs of wear as well. It was misrepresented in the description and should have been for sell as a Used item! I quickly returned the item which the refund was processed right away, (the only good point of this purchase) but I had to pay $15.00 to shop it back!
So my first time purchase with this company cost me $15.00!
I will never purchase from you again!
Thank you
15 December 2021
Quick delivery and exactly as listed
Quick delivery and exactly as listed! Exceeded my expectations and I'm thrilled!
22 November 2021
Absolute rip off and scalper
Absolute rip off and scalper! They up-charged an $800 monitor to $1200 because of a 90 day money back guarantee and factory warranty(which you get for free if you register your product with the manufacturing company)
Don’t ever buy from this company! They are a complete ripoff!
27 October 2021
Unprompted review
Product wasn't what I expected
21 August 2021
Quick ship and great price.
17 August 2021
Reply from Retailking.com
Thank you for your compliment!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.