Hideous company who let us down over a period of 18 months. Now taking matters to the press to make others aware.. Paid £1,000's for horrendous service. Approached company who deny any wrongdoing
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See what reviewers are saying
Absolute Mickey mouse company. When you complain about how slow the process is taking (we waited 4/5 months) the director rings off his mobile phone (so calls aren't recorded) and he belittles yo... See more
There was an avoidable mistake early in the process. However, the measure is more how quickly the error was found and resolved without delay or significant inconvenience. Very attentive, did what Dani... See more
We received great service from Dan at Master Private Finance. He found us the best deal for us that suited our remortgaging and repayment plans. He took the stress out of the loan application process... See more
Company details
Written by the company
Master Broker and Master Packager Intermediary services for the specialist mortgage market. Encompassing Second Mortgages, Bridging & Development Finance, Commercial Mortgages and more. Master Private Finance prides itself on service excellence for clients and other financial intermediary affiliates.
Contact info
Rouen Road, NR1 1RB, Norwich, United Kingdom
- 01603863603
- aaron@masterprivatefinance.co.uk
- masterprivatefinance.co.uk
Hasn’t replied to negative reviews
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Stay Clear
Hideous company who let us down over a period of 18 months. Now taking matters to the press to make others aware.. Paid £1,000's for horrendous service. Approached company who deny any wrongdoing
Thank you Jez Ujkaj
Thank you Jez Ujkaj. You restored my faith and we were able to complete with your help
Extremely thorough and efficient in…
Extremely thorough and efficient in every aspect of the process, and worked tirelessly to get the job done. Would definitely recommend.
Second Charge
My partner and I were referred to Master Private Finance by a local mortgage broker. Our financial situation was complex and we were looking to apply for a second charge on our property.
Our case was handled by Jez Ujkaj. Jez was able to identify a suitable lender and provide friendly, helpful advice throughout the whole process.
I would have absolutely no hesitation in recommending Master Private Finance and Jez in particular. Their service and commitment are second to none.
Highly recommended
The whole process was so quick and went smoothly. Great communication and very friendly, helpful staff (especially Jez). I felt unlike allot of companies they really understood our situation and went out of their way to help us. We had a great outcome that's going to change our lives. Very highly recommended.
Excellent
Great service throughout - cannot fault in any way. Friendly, professional, efficient and focused on delivering exactly what I needed. Many thanks, cannot recommend highly enough.
Honest review - home improvement loan
I worked with this company to get an extended loan on my property, it was a longer process than I expected and I felt like I wasn’t trusted at many points, particularly when they wanted to speak to my company to confirm that I actually worked there even though I provided payslips and my bank statements (and so much more). It may have been because I am a very senior person and working in cyber security for a global company they may have thought it wasn’t legitimate because of my age.
The customer service was good but the interrogation was shocking. Be prepared to provide every document you can think of from credit card and current account statements, they will want to speak with your employer, have a copy every bill you have and receipts of payment.
Overall we received the loan and the person we dealt with was pleasant but I would opt to work with a different company if I was ever in a situation like this again.
The loan was for home improvements.

Reply from Master Private Finance
Highly recommend!
Highly recommend Master Private Finance. Dan assisted with the application process with professionalism, reliability, responsiveness and patience and was ready to answer any questions we had along the way. We would recommend their service without any hesitation!
I would highly recommend this company
I would highly recommend this company. The service we were given was 5* and nothing was ever too much trouble. I would use this company if the future should I require any further finance expertise.
Excellence service - Daniel Burdett Senior Mortgage Adviser
Daniel Burdett made this process very easy. He took the time to explain everything very clearly, gave me the time to think about things and did not chase me. Also when I took my time pulling things together. Chased the underwriters and it was all surprisingly quick once I had the documents.
Completely recommend.
5 Stars
Daniel was brilliant to deal with.
Very professional and always friendly everytime we spoke. Made everything sound so simple and kept us updated every step of the way.
Master Private Finance are highly…
Master Private Finance are highly recommended - especially Daniel who was a pleasure to deal with, professional and understood our needs. Great communication and service - thanks!
2nd charge application, helpful Dan
Daniel Burdett was recommended to us by our trusted mortgage broker which we have used for years as his expertise was second charge loans. Dan was very prompt and efficient with his communication throughout the process and managed to secure us a good rate as a result before the rise in rates. He was very thorough with the application process and instructions. Definitely recommend him and the company to friends and family and will be using them again. Thanks Dan
Great service
Great service, Daniel was easy to work with & actioned all matters expediently!
Great help from start to completion…
Great help from start to completion always kept up to date, real smooth experience with 0 Hassle
Review from my two experiences
I have dealt with Dan on two occasions in the last couple of years now. He has been brilliant for me and my family. He provides regular updates and simplifies the process.
Things can be delayed or have unforeseen issues, this was explained and remedied and I cannot recommend MPF enough.
Great Customer/Client services
Great Customer/Client services
Prompt response and professional attitude towards client's questions.
Daniel was brilliant!
Daniel at Master Finance did an…
Daniel at Master Finance did an excellent job advising us on our mortgage. The whole process was made clear and straight forward.
Daniel has been absolutely fantastic…
Daniel has been absolutely fantastic with our second charge application process. Very friendly and efficient and would absolutely not hesitate to use again or recommend to all of our family and friends for financial advice….thank you so much Daniel!!
Excellent Service
Daniel dealt with our matter in a quick and professional manner. He explained everything needed and was always there to answer any questions. Even when he was on leave, there was always someone else there to deal with us. I would highly recommend Master Private Finance to anyone.
Thanks for all your hard work.
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