EZfit are great and 3x cheaper than skishop custom inserts
EZFit skiboot insoles are the best thing next to spending 3x the price for custom insoles. My feet no longer ache after a hard day of skiing.
4 February 2023
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Masterfit Enterprises is the snowsports industry’s foremost company on boot and shoe fitting. We don’t make footwear, we just help make it fit better. Let us help improve your fit through our innovative products and program solutions.
Contact info
62 Water St #11, 10562, Ossining, United States
- 914-944-9038
- info@masterfitinc.com
- masterfitinc.com
Your customer service person was…
Your customer service person was fantastic... really had a lot of superior knowledge about the footbeds!
15 March 2022
The product was very goodLooking forward to too ski with the product to see it makes a difference
The product was very good
I use rivets with washers to install
Looking forward to too ski with the product to see it makes a difference
8 March 2022
Reply from Masterfit Enterprises
Order received Sunday January 30. Packed and labeled Monday January 31. Picked up by the Postal Carrier from our shipping facility Tuesday Feb 1 and scanned into the USPS system when it arrived at their facility Feb 2. All well within our stated shipping time window of 3 business days to fulfill and deliver packages to the selected carrier. As of the date of this review, the tracking indicates that the package is awaiting international transfers to the Canadian postal system. While I empathize with all on how sporadic shipping has been for the past two years, this package appears to be making good time for an international shipment. If the package does not arrive in a reasonable time, we will be happy to refund you. But the speed of delivery is completely out of our control at this point.
Excellent service from Masterfit
I can't review the Masterfit insoles I purchased at this time as I've not used them and I have to rely on the advertising that they are at least as good as sliced bread. Seriously, they look to be just what I need in my ski boots and will try them as soon as I go skiing (which may be in late February). I will comment about the great service provided by the Masterfit staff in providing updated shipping information and sending these out in a very short time.
24 January 2022
Reply from Masterfit Enterprises
Thanks for your trust and business!
No matter how many boot fitters I see
No matter how many boot fitters I see, they have all recommended masterfit to help me reduce the shin ban in my boots.
This is my second pair.
24 January 2022
Reply from Masterfit Enterprises
Thanks for your trust and business!
Excellent product and Service
I bid & won this on a Nat Ski Council fund raiser, and was very impressed at the Customer Service and Support I received. Brian, their Marketing guy was extremely helpful at getting this coordinated and finalized, and shipping was fast and efficient. Loved the service.
18 January 2022
Reply from Masterfit Enterprises
It was my pleasure to assist!
They worked awesome the first time I…
They worked awesome the first time I used the Eliminators in my ski boots.😝🤘
21 December 2021
Zapz insoles - great product!
The directions to customize the Zapz insoles was excellent. No trouble at all in making a custom insole for my daughter's ski racing ski boots. Excellent price for the product and the Zapz are long lasting. My son put Zapz in his ski boots when he was ski racing in college and still uses the same insoles today. His Zaps are at least 10 years old with many hundreds of hard days of skiing on them. Great product!
16 December 2021
This was my first time on the website
This was my first time on the website. It was a little confusing how to select items to purchase. Once I figured that out it went quite well and my supplies showed up in 3 days.
5 November 2021
It didn’t really work that well
It didn’t really work that well. Didn’t conform to sole of feet or did the gel soften. Maybe I didn’t do it correctly although I followed the instructions.
18 October 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.