Master Supplements, Inc. Reviews 1,164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, noting their effectiveness and the positive impact they have had on their health and well-being. Many people appreciate the company's science-backed approach and the detailed information provided about how the products work, empowering both practitioners and clients. The staff is frequently highlighted for being friendly, helpful, and knowledgeable, making the ordering process easy and providing excellent service. Reviewers also commend the efficient service and the simplicity of the ordering process, with products arriving on time and intact. However, some customers noted that it has become difficult to find higher potency products recently. Additionally, a few people expressed confusion or dissatisfaction when receiving a different product unit than what they believed they had ordered.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction and love for the... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting it as great, excellent, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So much integrity with Master Supplements. I’ve been doing business with them for 15 years- science backed and tested. Same people working there with friendly, helpful, intelligent advice. Superior... See more

Company replied

Rated 5 out of 5 stars

I truly love Master Supplements. Their products are of outstanding quality — you can feel the difference. What makes this company even more special is their commitment to education and integrity.... See more

Company replied

Rated 5 out of 5 stars

This is a one-of-a-kind company. True integrity, the highest intent, and the best products in their class. Microbiome health is increasingly recognized as key to optimal physical and mental wellness.... See more

Company replied

Rated 5 out of 5 stars

I discovered the educational videos. They are valuable to gain an understanding of the products. The Lumbrokinase that you have tested well. It use to be you could get higher strengths. But lately it... See more

Company replied


Company details

  1. Pharmacy

Information provided by various external sources

Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.

Master Supplements Inc.

Written by the company

Save 15% today!
Use coupon code MSI16 to save 15% on your next order with Master Supplements!

Fast shipping!

All shipments from our warehouse arrive within 5 business days

We know that time spent in transit is important to you. That's why we utilize multiple carriers to ensure that all packages that leave our warehouse will arrive at your home as soon as possible!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional and Personalized

I was impressed with the speed of shipment, as well as the personalized confirmation email for my purchase. It's refreshing to know that some businesses are still striving to provide quality products and services to their customers. Thank you so much, and I will be happy to purchase other supplements from Master Supplements.

6 January 2025
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thank YOU!

Rated 5 out of 5 stars

Great customer service.

The customer service is always very helpful with advice and very considerate. Also the products are wonderful.
Thank you so much.

3 January 2025
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Happy to help!

Rated 5 out of 5 stars

The service was very prompt

The service was very prompt, the product was wrapped very well and you receive a receipt as well.

2 December 2024
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Reply from Master Supplements, Inc.

Wonderful!

Rated 5 out of 5 stars

Remarkable

Excellent products that actually work as promised. Not to mention, quick delivery. I have a twisted and irritable bowel. This condition comes with overactive gas and bloating. My friend owns a health supplement shop and recommends HCL-Stim, so I tried it, and it works extremely well for me. I was actually shocked. I have tried so many products that I have lost count. I am not so fearful about eating now, and I ordered three more bottles because I do not want to run out. It is also very affordable. I want to thank Master Supplements and my friend. I am not in so much pain and discomfort, plus HCL-Stim works quickly. You do not have to wait weeks for results. Do not be afraid to try it, it actually delivers in performance.

19 December 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

This is amazing to hear, glad we could help!

Rated 5 out of 5 stars

When I heard about the products

When I heard about the products, I called the company to inquire which products would help me best and the customer service agent was very helpful. The probiotic is fantastic. I have tried many products over the years and nothing has worked this well plus there is no intestinal distress.

20 November 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

This is great to hear!

Rated 5 out of 5 stars

superior product

superior product, glass bottles, storage at cold temps prior to shipping, fast shipping

13 November 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thank you!

Rated 5 out of 5 stars

Great products and customer service

I have been doing business with this company for close to a decade their products are First Rate and their customer service is exceptional I would highly recommend doing business with this company

25 October 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thank you!

Rated 4 out of 5 stars

Good company

Good company, good product

30 September 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thanks for taking the time to leave a review!

Rated 3 out of 5 stars

I love your products ---- I hate…SHOP.com

I love your products ---- I hate dealing with with SHOP.com
I have trouble logging on to them. I ordered early last Friday. I don't even know if the products shipped out. I have a patient that desperately needs your product and I don't know what to tell them.

18 October 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Hello Dr Ross! It looks like the package was delivered to a postal locker on Monday, we'll reach out via e-mail with the tracking link. Every order should have a tracking email sent the day it goes out with the tracking number so we apologize that part did not get to you. Thank you for leaving the review and allowing us to get on top of this. You can reach a human being here M-F, 9-5 CST should you ever have ANY issue!

Rated 5 out of 5 stars

Kathy was confident in her products

Kathy was confident in her products. Here knowledge of the product line help me to figure out what my patients would need.

30 September 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

:) ty! We will let her know!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Delivery was well handled. Lowest price I could find at the time. Thank you!

7 September 2024
Master Supplements, Inc. logo

Reply from Master Supplements, Inc.

Thank you for the feedback!

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