While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Perfect!! I was so scared because I read all the bad reviews.
1 day delivery, fastest packaging and shipment ever.

Thank you so much!!! I'm very relieved and happy

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Reliable

Reliable. I've only purchased from them once and delivery was fast, as promised. No issues with the package either. I'm surprised by the negative reviews. My only remark is that this website is somewhat more expensive than others. I picked the same items and compared their prices and another eshop's. Even with 10-15% off, they're more expensive. (My purchase experience was in October. I did the comparison in December.)

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor products & customer service.

Website not accurate. Customer service poor.

Bought a non disposable with pods from them among other things, the pods broke after 2 days. Complained and was told it must be my fault as they are supposed to last only 5-7 days. No pictures on how the device gets filled or information that the pods only last that short time. They told me that I must be doing it wrong in quite a rude manner. When I came back to them again, they apologised & offered a measly 15% off another order. Apparently they don't stock the pods now, it was only a week after I'd bought the item, totally useless. Plus I'd already received a marketing email offering 21% off. You have to laugh. I'm one customer they'll never see again.

In comparison to the UK sites, they have a poor selection of products, higher prices & you only get free delivery over 50€. Total rip off.

28 May 2024
Unprompted review
Show reviews in all languages. (44 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look