Masorini Reviews 

4,794
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I purchased DEO BLACK AND GOLD sunglasses order number ML 1340, paid on line, several weeks ago, when I inquired as to delivery date, no response other than an e mailed saying CONFIRMED? Cant get the... See more

Rated 1 out of 5 stars

Purchased items 15 May 2020 Received 1 pair of shoes in one delivery. Received 3 shirts in another delivery. 1 pair of shoes still not received 45 days later. Emailed Masorini and replies com... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site which is aesthetically pleasing overall, although slightly simple (not necessarily a bad thing!). I would have enjoyed seeing more photos of the actual products besides the sin... See more

Company replied

Rated 2 out of 5 stars

Ordered a shirt, it arrived soon enough so that was good, however the quality wasn’t good, stitching shoddy, loose threads around button holes. Cheap end Chinese type quality , thin fabric, tried to r... See more

Company replied


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2.6

Poor

TrustScore 2.5 out of 5

5K reviews

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2.6

All reviews

(4,794)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive !

The website is clean, very easy to navigate and their selection of designer apparel is very top notch. Would recommend to anyone who is into high-affordable fashion

17 April 2020
Unprompted review
Rated 3 out of 5 stars

Easy order

Gave it 3 stars strictly based on the easy operation of the order form..It was quick and easy and i didnt have any problems. If the glasses arrive timely considering the covid issue and they're of good quality i have no problem with giving them 5 stars!! Good luck to us both!!

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Shopping from Masorini is so easy

Shopping from Masorini is so easy, and not complicated at all. I just like there collections for both male and female. I haven’t received my order yet, but i’m 100% positive it will come as great as I expect

15 April 2020
Unprompted review
Rated 4 out of 5 stars

Very good experience so far

9 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi Tope! Thank you for your review, we appreciate it.

Also, do not forget to check your email inbox as we are sending email shipping updates to let our customers updated. Thanks and Stay Safe.

Rated 5 out of 5 stars

Very excited!

Haven't received my sunglasses yet but the order process was very easy. I'm hoping the sunglasses are as good as they look in the marketing and imagery. I'm sure they will!
Thank You
James Mark

9 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi James! We appreciate your wonderful feedback!
Please, don't worry as you have ordered wonderful sunglasses, definitely, it looks good and the quality is great as well. Your item has been shipped and currently in transit.
Please don't forget to check your email inbox because we send email shipping updates from time to time to let our customers updated.
Stay Safe :)

Rated 4 out of 5 stars

Currently 4☆ based on being contacted…

Currently 4☆ based on being contacted straight away, if the product arrives and all has gone smooth i will amend to 5☆

8 April 2020
Unprompted review
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Reply from Masorini

Hi Kevin,

Thank you for leaving us a review! May you have found the item you've been looking for. We can't wait for you to receive it soon.

Have a great day!

Rated 4 out of 5 stars

Easy shopping online

Easy shopping online. Good photos and descriptions. Hoping to see my products soon. Thank you

8 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi David,

Thank you for leaving us a review! We are committed to providing good service to our customers and this includes making sure that all orders are delivered to you. :)

Have a wonderful day!

Rated 5 out of 5 stars

Amazing product

Amazing product! A great website to navigate through.
I sent an email to customer service, within a few minutes my question was answered 👍

8 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi Mark!

We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team.

Have a fabulous day!

Rated 4 out of 5 stars

The order process was simple and very…

The order process was simple and very easy to do. The product pages were adequate in displaying the watch colorsx size, dimensions and color options. I'm looking forward to receiving my purchase.

7 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hi, Trevor!

We would like to thank you for making a purchase in our shop. We can't wait for you to receive your item too.

Have a wonderful day!

Rated 5 out of 5 stars

I had an excellent service

I had an excellent service - no reason to complain. Thank you 😊

7 April 2020
Unprompted review
Masorini logo

Reply from Masorini

Hello, Daniel!

We are grateful for your positive feedback. We aim for our customers' happiness and satisfaction so it really means a lot to us. We hope this outstanding experience of yours will continue on until you receive your item. We also hope for your patience!

Have a great day!

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