Masons of Yorkshire Reviews 3,260

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Not only a fantastic product but great Customer Service. I made an error on my order, I emailed Customer Services straight away and received a response the same day confirming the changes. I purcha... See more

Rated 5 out of 5 stars

Absolutely spot on! I didn’t think me and my brother were doing gifts this year to reduce the Christmas crunch then he texts me to tell me a parcel’s on the way!! Blind panic, ordered a bottle of maso... See more

Rated 5 out of 5 stars

With all the hold ups with strikes I thought I had left it too late for my Christmas order Two days after placing my order my Vodka arrived ( Scottish Highlands)wish all companys were as good at fulfi... See more

Rated 5 out of 5 stars

Excellent customer service! I placed an online order and then was tempted to buy another flavour so I rang up and it wasn't a problem to add it to my existing order. Both bought as gifts so don't know... See more

Company details

  1. Distillery
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Liquor Store

Written by the company

AWARD WINNING GIN & NOW VODKA! Since the beginning, Masons Of Yorkshire set out to create a different gin, not just a different label. It might sound crazy, but our founders Karl and Cathy think a flavoured gin should still taste like gin. That’s why Masons create their Gin and Vodka from botanicals, not syrupy stuff. No gimmicks, no shortcuts and absolutely no compromises. Simply the purest and most delicious gin and vodka, made properly. Looking for a Gin Gift or Personalised Gin for a friend or loved one? See our divine Gin Gift selections too!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Non Existent Customer Service and Taste Horrible!

My wife had a pack of 5 small gins for a Christmas present. When she opened them at Christmas them she noticed that they had a dates of Jan and Feb 2025. Unsure if this was a BB or use by date she emailed Masons who didn't reply but just started spamming her with marketing. Not happy as we didn't ask for marketing from them just a basic question that they arrogantly ignored. Tasted one of the gins and they tasted totally artifical so rest went down the drain. So many good quality flavoured gins out there but unfortunately Masons isn't one of them!

13 January 2026
Unprompted review
Rated 4 out of 5 stars

The tasting

The tasting, history of gin is very very good, loved that part, the tour of making gin, well it’s quite simple so a little dull. The location not easy to get to, not hard, but an effort, but worth it. As a driver, got some free gin. Not quite sure what I was expecting, but it did not quite hit the mark. Would I give it as a present to someone else YES.

23 November 2023
Unprompted review
Rated 4 out of 5 stars

Ordering was perfectly easy

Ordering was perfectly easy
Delivery was less than impressive, I realise I ordered on a Friday for 1 day delivery and expected Monday but then the item was delayed BY DPD and didn’t arrive until Tuesday

27 July 2023
Rated 5 out of 5 stars

Great 50th birthday gift

Bought the personalised bottle of original gin as a 50th birthday gift. Because it was sent direct., I didn’t see it but it arrived in good time and was much appreciated.

23 July 2023
Rated 5 out of 5 stars

A Birthday Present

I bought the tropical gin for my daughter as part of a birthday present. I haven't tried it unfortunately, but I have been told that it was wonderful accompaniment to a summers day in the garden with ice and an umbrella.

29 May 2023
Rated 5 out of 5 stars

Masons is my choice!

Since I had a miniature of your gin on LNER I have been a fan although i never managed to get the £5 off as i am too old to know how to scan the code!!
I recommend it to everyone and the miniatures are a good way to try differnet tasing gins!

25 May 2023
Rated 5 out of 5 stars

Great free delivery service

Great free delivery service. Well packaged arrived on time arrange. Excellent customer service correspondence. Perfect gift, very happy with my purchase, would buy again from Masons.

24 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look