Responsive, quick with a good product at a fair price - what else can a consumer ask for? I wish this was the norm in doing business with larger companies. Sadly, that is not the case.
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First of all, I still didn't get the goods; I didn't get any notifications or information about my order; I still don't know what happened with my order; I made a special payment specified on yo... See more
Nothing arrived. Paid extra for next day delivery. Been over a week, nothing delivered and no reply when I've asked for the order to be cancelled. 0 customer service.
Hello! I WISH YOU HADN'T RUN OUT OF SOME SOME OF THE MASKS I WAS INTERESTED IN. ALSO THERE WAS SOME CONFUSION BECAUSE I THOUGHT THEY'D BE DELIVERED TO MY DOOR (I DO NOT GO OUT WHENEVER POSSIBLE)... See more
Company details
Written by the company
We are a Swedish retailer for medical and N95/FFP2/FFP3 masks to cope with dusts/ pollens/virus/bacteria etc from public use to industrial grade. All our masks are dedicated to the emergence of Coronavirus. Our masks feature Swedish/ European brands.
Contact info
Götgatan 22A, 118 46, Stockholm, Sweden
- +46736678590
- vanessa@e3e.org
- maskzofsweden.com
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Responsive
Responsive, quick with a good product at a fair price - what else can a consumer ask for? I wish this was the norm in doing business with larger companies. Sadly, that is not the case.
5 February 2022
My order has not been shipped yet
13 January 2022
Unprofessional
Very unprofessional. Customer care is not even bothered to respond to email.
7 January 2022
Nothing arrived
Nothing arrived. Paid extra for next day delivery. Been over a week, nothing delivered and no reply when I've asked for the order to be cancelled. 0 customer service.
27 December 2021
When does my item come
I did not yer recieve my item and i have been waiting very long
16 December 2021
First of all
First of all, I still didn't get the goods;
I didn't get any notifications or information about my order;
I still don't know what happened with my order;
I made a special payment specified on your site, according to which I should have received the goods (masks) the next day, which was very important for me, because I needed them in the country I have traveled the next next day, that had special requests regarding the masks type; luckily my colleagues had a few extra with them;
Now you ask me how I feel?!!
Well..., I'm sorry but you really really have to get your business straight!
And of course, don't bother sending the goods because I am not going to pay anyway;
15 December 2021
My order has not been sent after 2…
My order has not been sent after 2 weeks and this company refuses to answer my emails. I will be filing a claim with my card issuer.
10 December 2021
Mask without filter...
10 February 2021
great service
I ordered masks for a friend in a high risk group in Sweden who does not have a car. They were able to arrange home delivery and were extremely responsive on email when required. Great customer service and would definitely use again.
8 February 2021
Excellent service and product
2 February 2021
Good delivery and comfortable masks.
Good delivery and comfortable masks.
They should start selling filters for their masks aswell...
13 January 2021
The service was excellent
The service was excellent, no complain. I live in Stockholm and I got my order two days after I placed it.
27 December 2020
It has been almost 20 days since I…
It has been almost 20 days since I ordered a product and it has still not been delivered.
8 November 2020
Reply from Maskzofsweden
Hi Robert, this is a pre-order product and it takes 14-21 days to arrive as it is a new product launch. You should receive the product this week as promised. We can refund your product should you'd like to cancel the order.
Always the very best customer service…
Always the very best customer service and reliability.
14 October 2020
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