Mary Tanks Reviews 

267
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and quick response times when addressing concerns, appreciating the helpfulness and understanding from the support team, especially for replacements. However, many customers frequently report significant issues with product sizing, often finding items either too small or too large despite following recommendations. Additionally, some reviewers express disappointment with product quality, noting flimsy materials, poor stitching, and bra inserts that shift or fall out after washing. Concerns also arise that the actual product differs from advertised images, particularly in finishing, and a few customers experienced significant order delays.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many expressing disappointment. Reviewers... See more

Quality

Clients share ambiguous opinions on quality, with many expressing significant disappointment. Reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over delayed or... See more

Response time

Customers had positive experiences with response times, frequently praising the prompt and quick replies to... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 4 out of 5 stars

The parcel took 10 days to arrive which is more than expected these days. I have had parcels arrive from overseas in only a couple of days sometimes. However the seller warned in advance that they wer... See more

Rated 2 out of 5 stars

Don’t believe the advertising hype. Sizing was smaller than their recommendation and it’s a flimsy item, unlike the doctored advertising pictures. Website doesn’t load. Wore for a few hours and althou... See more

Rated 5 out of 5 stars

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website b... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

267 reviews

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No history of asking for reviews

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3.3

All reviews

(267)

265 reviews in the last 12 months

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Rated 1 out of 5 stars

Too small and just too tatty

Unless you are several sizes smaller than you actually are and don't mind a poor, unfinished product, don't use this company.
Once you discover that you have made a mistake, you are then faced with the painful process of getting 20% back of your original purchase price.
This is a perfect example of their marketing photos failing to come close to reality.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Garment way too small

Garment way too small, compared to size chart. Poorly made, and cheap material. Had to send numerous emails before I got a full refund. Glad I only ordered and paid for one garment.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I could not be more disappointed with…

I could not be more disappointed with this service !! After months of emails . Having been told they tried to deliver ?? Never received my order . They would be investigating the order . Still no order months later . Now they are giving me a refund which is not what I asked for , I asked for my order to be resent .
Such poor service .
Was not sure if it was a scam?
Not made in Australia I think they are made it China hence the small sizing
I would not normally write anything , Iam so disappointed and wanted to make people aware of my bad experience .
Ps never reviewed them as I never received them 😂

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I purchased the wrong size and they resolved my problem straight away. Fantastic service :)

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I ordered the wrong size, so I emailed to enquire what could be done. Alex replied almost immediately and resolved my issue on the spot. They were extremely helpful, offering a free replacement in the correct size.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Prompt support

My order arrived and Alex has arranged another size to be sent to me.
Service was very prompt email was answered straight away.
Hopefully Ive ordered the correct size cant wait to try the tank

8 July 2026
Unprompted review
Rated 5 out of 5 stars

excellent respnse

I was shocked to receive my email response acknowledging my mistake for over ordering and allowing me to start over again.
I am so glad to purchase from an Australian Co. We will all need to consider the Aust market above other countries.


7 July 2026
Unprompted review
Rated 5 out of 5 stars

I stand amazed at how quickly I…

I stand amazed at how quickly I received an email from you about my query. Within hours lovely Alex sent back an reply. This is real service. I genuinely appreciate the swift response and really helpful suggestions.
Incredible experience and great service. Thankyou for making my day easier.

7 July 2026
Unprompted review

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