Mary Tanks Reviews 

317
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the excellent customer service, highlighting helpful staff and efficient communication. Many appreciate the quick response times to inquiries, with some receiving almost instantaneous replies. Many also note the company's willingness to assist with sizing issues and arrange replacements. However, some customers also noted significant issues with product sizing, often finding items much smaller than expected or advertised. Many experienced problems with garment quality, describing items as poorly made from thin material, lacking support, or having design flaws. Several people also reported concerns regarding long delivery times or orders not arriving as expected.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express significant... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the product as "absolutely... See more

Order

Consumers find order experiences to be ambiguous, with some praising the ease of ordering and efficient... See more

Response time

Customers had positive experiences with response times, frequently praising the immediate and quick replies... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as outstanding,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 5 out of 5 stars

Mary Tanks has been Super communicative along the way. I was a little nervous about getting the right sizing as Aussie sizes where I am. Mary Tanks was Super reassuring in frequent email communicatio... See more

Rated 5 out of 5 stars

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website b... See more

Rated 5 out of 5 stars

I haven’t received my order yet, but feel very impressed that after I wrote to Mary’s team expressing concern that my measurements were in between sizes and I wasn’t sure if I chose the right one. The... See more


Company details


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3.4

Average

TrustScore 3.5 out of 5

317 reviews

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3.4

All reviews

(317)

315 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Outcome

Although my order took quite a while to arrive, I had excellent service from Mary Tanks to help resolve the situation. Thank you Mary Tanks.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Follow Up & Helpfulness

Your help in ensuring that I had the correct size and am happy with my purchase has been excellent. Thank you so much. I will gift the smaller tank to a friend

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Mary Tanks were so incredibly helpful…

Mary Tanks were so incredibly helpful when I contacted them saying that the xl tanks I bought weren't quite my size, but I love the fabric & design, so they promptly sent me xxl tanks which arrived today & I can't believe just how accurate the promotions are ... these are most definitely the FIRST COMFORTABLE bra-tops that I've tried in my life - & I'm over 60 yr old! I can't wait to wear one when I go out tomorrow. I washed one immediately so that it will be ready to wear in the morning. Finally, a perfectly comfortable & stylish design 🎉🎊🎉🎊

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Took a month for my order to arrive

Took a month for my order to arrive. They tried to tell me it couldn't be delivered when it was being delivered to a post office. Sizing was way off and I'm not a big girl. The bra inserts move around and become folded over and uncomfortable. The seams under the arms are raised and lumpy causing friction ( poor machining) and different on the left and right side of the garment. All in all a huge waste of money and the company deliberately makes it difficult to return and refund so they make money producing a sub standard product

25 June 2026
Unprompted review
Rated 1 out of 5 stars

The tanks I received were not as advertised…

The tanks I received were of poor 100% synthetic fabric quality. The laser cut edges were not what was shown in the advertised photos. The padded internal bralet was lumpy and uneven, no smooth contour. The initial refund offered was 30%, They prefer to send you more tanks rather than have you return the unwanted products.
Final offer was 50% refund and keep the crappy tanks. Very disappointing.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Parcel was well wrapped and protected…

Parcel was well wrapped and protected and price was reasonable. Took a while to arrive- but maybe I was just inpatient!! I have now ordered the 2+1 free based on the original but in one size larger as the original single top is a little squeezy. I have emailed the company to take up their wonderful size sorting offer- and hope that I can size up the one size in the original top as well! Love the product.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Unfortunately, I shop with my eyes and the photos made the product look great. Also didn't ready the part that says there are no refunds only replacement offered instead for the cost of shipping.
I didn't expect the tops to be so flimsy. Certainly wouldn't wear them outside of my bed.
Sizing, well that's another issue. I ordered up a size as suggested only to find the cup size is so small. So I ordered the replacements two sizes up and found the cup size is better but the rest of the top too big.
I won't make this mistake again!! Very disappointing.
Wished I read the reviews first!!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

the staff were efficient when replacing…

the staff were efficient when replacing my order as i had iordered the wrong size they stepped me through the process and recommended the replacement size which when they arrived are a perfect fit :)

22 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam product

This is a scam product, do not waste your money. The order took more than four weeks to arrive. The tank top is made of cheap, flimsy material and does not provide any support at all. It is comfortable to wear because it does absolutely nothing. Avoid this company.

23 June 2026
Unprompted review
Rated 4 out of 5 stars

sorting problems

hi, after purchasing 3 Mary's Tank Tops in the wrong size I was away sick and i took a long time to try and return them. I contacted the company who took a very long time to get back to me. When I reached out again, they were very apologetic and have promised to replace the small tops with a bigger size. I am still yet to receive them, but I am sure they are coming.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Crap quality

Crap quality, ridiculous sizing. Marketed as a home grown product… it’s cheap, revolting fabric cut without a hem or finish at all. No label. No washing instructions! Garbage!

23 June 2026
Unprompted review

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