Martin Haynes Eyecare Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Optician

Written by the company

One of the most established optical practices in Shrewsbury. Recently relocated to a more prominent and larger premises on Shrewsbury High Street for all your eye care needs. Providing NHS, private examinations, MECS and Pre/Post Op Cataract Assessments. Also offering OCT scans and all types of Myopia management.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly recommended.1

Very helpful, knowledgeable staff. Friendly and professional. Always great attention to detail and the new technology is great. Highly recommended.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service at Martin Haynes Eyecare, Shrewsbury

Popped into Martin Haynes Eyecare just on the off chance they could help me with a pair of glasses that had broken. I had brought the glasses elsewhere.
I spoke to 2 member of staff...sorry I dont have their names. What a delight, so helpful, no drama and offered to help. Within 5 minutes my glasses were fixed and I was on my way.
Such great service like this needs to be recognised. I will be booking my eye sight test with them when it's due and thank you again for your help

13 December 2025
Unprompted review
Rated 5 out of 5 stars

The best in Shrewsbury

I was fed up with my previous optician as I always felt rushed and nothing was ever explained to me and as I am a fairly nervous patient I dreaded going. Since 2023 I have been going to Martin Haynes and what an amazing team!! Amrinder explains everything in detail, puts me at total ease and I never feel rushed. Ashley and Cassandra are so helpful and friendly and again I feel totally at ease and nothing is too much trouble for them. Thank-you.

12 June 2025
Unprompted review
Martin Haynes Eyecare logo

Reply from Martin Haynes Eyecare

Thank you for such a lovely review. We are glad we could make your experience a happier one.

The Martin Haynes Eyecare Team.

Rated 5 out of 5 stars

Modern and very competitive

Have been with Martin Haynes optician’s as far back as I can remember!
This company makes you feel comfortable and with the most up to date equipment you only get the best treatment possible.
Nothing is too much trouble, just great opticians and receptionists.

10 January 2025
Unprompted review
Martin Haynes Eyecare logo

Reply from Martin Haynes Eyecare

Thank you for the lovely review, it is always a pleasure to have you in store.

The Martin Haynes Team.

Rated 5 out of 5 stars

Came here following a conversation on…

Came here following a conversation on the phone with Cassandra about Essilor’s new Varilux XR series lens. Of the opticians I had previously contacted she was the only one who could explain the process of finding the right lenses. The whole team at Martin Haynes were thorough from start to finish. I couldn’t recommend them highly enough. Many thanks.

28 February 2024
Unprompted review
Martin Haynes Eyecare logo

Reply from Martin Haynes Eyecare

Thank you very much for your lovely review. Feedback is very important to us and we are grateful that you have taken the time to let us (and others) know how you feel.
Thanks again.
Martin Haynes Eyecare Team.

Rated 5 out of 5 stars

Better by far…

Better by far than any other experience of opticians I have had in over 50 years and numerous countries.

The whole team excel in every area. From reception to initial consultation, testing, ordering, fitting, communication and aftercare they are peerless.

Service at its best, with plenty of time for customers, great knowledge, experience and facilities, patience, kindness and good humour.

If you have eye care needs in the Shrewsbury area and beyond, my experiences make it clear there is no competition. I won’t be looking elsewhere and you would be doing yourself a disservice by even considering doing so..

Thank you Ash and all at Martin Haynes Eyecare.

4 November 2023
Unprompted review
Martin Haynes Eyecare logo

Reply from Martin Haynes Eyecare

Thank you so much for the wonderful feedback and for taking the time to share it with us. We love what we do and it is nice to know that doesn't go unnoticed.
Thanks again
Martin Haynes Eyecare Team

Rated 5 out of 5 stars

One very happy customer!

Having previously used a national high street opticians of late I had become unhappy with the suitability and fit of the glasses. I did the rounds of several opticians in the area and then found Martin Haynes. Such an excellent, friendly service where staff take time to assess your requirements, ensure suitability of lenses and there is no pressure. Very pleased - I can honestly say that they are the best frames and varifocal lenses I have ever had. Thank you!

29 March 2023
Unprompted review
Martin Haynes Eyecare logo

Reply from Martin Haynes Eyecare

Thank you very much for taking the time to write such a lovely review. Feedback is always appreciated and received with gratitude.
Thanks again.
Martin Haynes Eyecare Team

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