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Martindale-Avvo Reviews 

71
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptional customer service, noting that staff members are always attentive, professional, patient, and genuinely eager to help resolve any questions or concerns. People frequently praise the responsive support team for delivering remarkably fast response times, ensuring that urgent matters are smoothly handled within a few hours. Some reviewers were happy with the dedicated individual assistance provided when successfully navigating tricky online profile and account issues during busy schedules. Consumers deeply appreciate the transparent process, efficient communication, and consistently polite attitude shown by all representatives during every single interaction.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting professional and attentive support.... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their helpfulness and... See more

Response time

Reviewers express high satisfaction regarding the exceptionally fast response time from customer service.... See more

Service

Customers had positive experiences with service, highlighting the stellar employees and exceptional response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted M-H about an emblem for my firm. The representative quickly confirmed that the 2026 emblem was available. He immediately forwarded me three sizes that I could use, along with the coordinat... See more

Company replied

Rated 5 out of 5 stars

This company is the gold standard for customer service. I send in a question/need and they respond the same day, usually within a few hours. I'm busy doing other matters and this type of response is... See more

Company replied

Rated 5 out of 5 stars

Rep Brandon was outstanding. He responded to my emails quickly, took ownership of the issue, and assured me he would personally handle it — and he did. His follow‑through was exactly what I needed, an... See more

Company replied

Rated 5 out of 5 stars

He was really helpful and he was quick on responding my questions. He was patient with me and walked me thru the whole process until i got my issue resolved!

Company replied


Company details

  1. Legal Services
  2. Attorney Referral Service
  3. Law Firm
  4. Lawyer

Written by the company

Martindale-Avvo is a partner and trusted advisor for attorneys and small- to mid-sized firms as they grow their practices. The company's extensive library of resources allows attorneys and firms to grow their online presence, backed by advice from a team of legal marketing experts, all at a competitive rate. A team of legal marketing experts helps firms grow their revenue by providing tips for online business growth and marketing resources. Martindale-Avvo also meets attorneys and firms where they are — offering a variety of services to help fill in any gaps in their online marketing plans. For example, the company provides attorneys and firms with a robust set of tools — such as leads services, live chat functions, and reviews of marketing performance — to help them grow their practice online. A team of legal marketing experts helps attorneys create and schedule online content, as well as convert prospects into clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(71)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their websites are a solid backdrop for…

Their websites are a solid backdrop for finding and contacting attorneys.

29 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that you are satisfied with our service. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Rep Brandon was outstanding

Rep Brandon was outstanding. He responded to my emails quickly, took ownership of the issue, and assured me he would personally handle it — and he did. His follow‑through was exactly what I needed, and thanks to him my review was finally posted. Truly excellent support.

24 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that Brandon was helpful and able to resolve your issues quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

The Customer Service Representative

The Customer Service Representative, Anahi, was very professional, polite and helpful. She emailed to me the invoices requested quickly. Thank you.

23 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that Anahi was helpful and able to resolve your issues quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

The company makes it easy to use their…

The company makes it easy to use their product. The account manager is quick to respond and able to fix all of my needs and problems.

23 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our account managers was helpful and able to resolve your issues quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Speed

Speed, supportive, great attitude

23 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our team was helpful and able to resolve your issues quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Resolve my concern easily and very quick

22 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our customer service team was able to resolve your concerns quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

George in Customer Service Was Excelent

George in customer service was fantastic. Very professional and responsive !

30 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that George was helpful and able to resolved your issues quickly. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Great customer support

Great customer support. I had a tricky problem with my online profile, and the call support agent was excellent and got it fixed.

9 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Courteous and quick to help with my…

Courteous and quick to help with my issue.

6 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Problem solved !

Brandon understood my concern, rapidly addressed it and reported his success to me.

6 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that Brandon was able to resolve your concerns quickly. If you need anything else, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Good customer service

Good customer service

2 April 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

reliable customer service experience

31 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Very Quick Response to Remove False Negative Reviews

We are a family law/marital dissolution practice which is currently under attack from an opposing party who clearly was not happy with the outcome of her case against our client, the Former Husband. The Former Wife has left negative reviews for our firm on multiple attorney review sites under her name as well as fictitious names claiming to have consulted with or been a client of our firm, forcing us to contact the administrators of those cites to have the false/fake reviews removed. Martidale-Avvo have been exceptional in their response time to our requests, unfortunately we cannot say the same for some other providers such as google.

19 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We’re glad we could assist you quickly during a difficult time. If you need anything further, please don’t hesitate to reach out—we’re here to help.

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Exceptional Service

I had an exceptional experience with Martindale-Avvo. The customer service representative was professional, knowledgeable and resolved the issue quickly.

16 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Jorge Baltazar

The customer Service provider, Jorge Baltazar, was knowledgeable, efficient and professional in assisting me with this matter.

16 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly by Jorge. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Luis. He listened to my issues, saw the problem, and went to work solving it. Then he communicated back to me to let me know that my issue was resolved.

12 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly by Luis. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

…Efficient Response

The agent responded to my request immediately and effectively.

11 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Great Service.

6 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were satisfied with our service. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Martindale was amazing and served my needs quickly!

Martindale was amazing and served my inquery/concern in an insanely fast turnaround. They are clearly dedicated to their lawyers.

2 March 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

Rated 5 out of 5 stars

Helpful

Helpful! I got what I needed quickly.

20 February 2026
Unprompted review
Martindale-Avvo logo

Reply from Martindale-Avvo

Thank you for your feedback. We are happy to hear that you were able to be helped quickly. Don't hesitate to reach out if you need anything else!

- The Martindale-Avvo Team

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