Marston Holdings Reviews 

Unlawfully entered our premises to disconnect the electricity when they should've gone next door. Looks like we'll have to sue them for redress as they're being belligerent and won't pay-up:(

They wouldn’t even be getting one star if there was a choice. Mr I Morley what a horrid vile human you are. Called me a dirty slxx on the phone, when I rang him back to say I’ve spoken to the vulnerability team, and you are not to come to my house again, he said he would and was laughing. I’ve got the recording and sent it to head office. Remember if you have any form of vulnerabilities and you have proof (get a medical report from doctors (FREE)they have no right to enter your house and it needs to be dealt within the vulnerability team via telephone. Also if you use your car for work like a support work and the car is under 1300 pound they can’t take it, or for a disabled badge is in the car. Remember do not let them in your house they are just vile bullies who think they have power. Horrid horrid person Mr Morley

The WORST fkn company, the man behind it believes his doing a good job ripping people off. His mum is making more money than him just by leaking her tapes ! ridiculous

Spoke to a Mr. Lodge at Marston Recovery, I had some valid queries about my case and information pertaining to the matter, seeking clarification and resolution. I was treated in a patronising and rude tone from beginning to end, they could not have been more unpleasant and unhelpful in resolving anything, they threatened me with further litigation and then cut the call.

This speaks to the utter desperation of an individual embroiled in the money-grabbing, life-destroying, opportunism of pure and rancid, unhinged & unadulterated thuggery in the first degree. It has been made very apparent that if you're not working for a criminal syndicate then you'll find yourself working for Marston Holdings. It appears that even if you do follow lawful proccedure in order to resolve any potential cases against you, they will endevour to continue seeking their pound of flesh, regardless of any undertakings.

My advice to other victims of this corrupt and vile organisation, is to not seek their assistance with any matter put to you, you will be chewed up and spat out indefinitely, without recourse. Jump through whatever hoops you need to in order to deal with their clients before considering calling Mr. Lodge and his scumbag associates.

Never deal with this company and always remove the rights of access of dealing with Marston and there employees Marston is scum company a private company shouldn’t have the right to have your information the breach of data protection act ( GDPR ) never open your to Marston or any private company demands money

Set up direct debit to pay off fine, they didn’t take the money and instead sent bailiff’s round to my house. I then had to pay the bailiffs even tho I’d set up a payment plan with them. They now owe me money and have done since before Christmas, I have rang many times and sent emails and nobody has got back to me !!!

Absolutely vile people. Turned up at 7am in a enterprise van, big bulky men, rang my phone, didnt speak to me like a human being at all, said he was outside taking my car. Ive gone outside and asked him to explain what is happening as i didnt know about the debt, hes shoved his ipad in my face and said i need to pay 510 now or hes taking my car! Wouldnt speak to me wouldnt explain anything, it was pitch black and i live in the middle of nowhere with no buses, with 2 small children. No payment plan was offered. He treated me like i wasnt even a human being! All this 2 weeks after christmas and whilst having a miscarriage. Like i said absolutely vile people

These people must be idiots. I recieved a random phonecall from a private mobile phone number saying that I owe money for a traffic violation and he could send me a link where I could pay 500 quid.

Obviously sounds like a scam, as there was no validation. He gave me a case number and Marston Holdings as a business.

I've since tried to contact them by email, phone and chat. The email they don't respond to. The phone system and chat requires my adress as security confimation. But the kicker is... they have the WRONG address.

That is why I haven't been reciving letters in the first place, someone gave them the wrong adress for me. Which is why (if this company is legit) I haven't been paying the bills, but now it also means I can't actually confirm this is not a scam because they won't let me discuss the case as I don't know what wrong adress they have for me.

How stupid. I need the incorrect address they have to talk to them. But how could I possibly know an address that is incorrect?

Mr Nicholls (They call themselves Mr, Mrs Ms, to make themselves feel important and to give themselves anonymity) turned up at our previous address to hand deliver what appeared to be an official letter demanding £508 for driving through a clean air zone 6 months beforehand. I called the council in question and the operative was very helpful, telling me that the actual amount I owed was £200 (Marston Recovery had added £300 for their trouble hence the title), however since I hadn't received any notice to this prior to hearing from Marston, they submitted a re-issue of the initial charge of £69 (£60 plus the original £9 clean air zone charge) which I paid, saving myself £439 off of what Marston were scaremongering me into paying. Ignore the threats and sense of urgency they apply and the alternatives they threaten.
Don't pay Marston Recovery, they are just feeding off of people's misfortune, contact the authority direct and they should be able to sort you out.

If I could give 0 stars I would. Beware of Mr Elamin, he is threatening and horrid. Very unnecessary, really disgusting company

This company recently scammed £500 out of my account

Disrespectful Rude Scammers,
Ms Dabrowska works for Marston,
Came direct to my door demanding payment, I questioned this because no paperwork was provided and I wasn’t aware, Started walking off smiling up my driveway stating she will book for removal of goods. Seemed very pleased with herself. Guessing she felt like she had one over on me.
Such a shame people and companies exist like this still.

MARSTON RECOVERY SUITE 4&5 CAMBRIDGE HOUSE HARLOW CM20 2EQ is a scam company that prays on vulnerable people illegally and breaks the law. We are taking them to court, and I strongly suggest other victims like myself get in touch, as we are already taking them to court. Send us all your info and tell us about the injustice of these thieves.

I was sent a recovery letter, threatening bailiff action for a motor vehicle offence. Confusingly, the vehicle had been sold to a licensed motor trader for £200, 2 years and 6 months prior to the alleged offence... for parts/scrap. It would be pretty miraculous for that vehicle to have been parked anywhere, let alone illegally. In order to prove this and stop their threatened action I had to provide a myriad of documents, wasting my time and threatening my mental health as I feared my family and neighbours experiencing bailiff action for no reason, based on the fact the offence couldn't possibly have been committed.

I received no proof of the alleged offence from either Marston, the alleged Council authority (Oldham Metro) and when I called Northampton Court, who had allegedly held the warrant for action.... they had no record of the incident, vehicle, claim, reference or myself. A cynic might suggest the entire event was fabricated, because the amount was relatively small (£189) and it might have been easier/less scary for me to just pay. I'm sure there are thousands of people who just pay.

Without proof, lets just say that I ASSUME this is a scam outfit, preying on the vulnerable, making money for nothing.

I feel sorry for the people working there who no doubt have to spend their day trying to extort (allegedly) normal people whilst management are building careers based upon debt. Thankfully, I am in a position to retain a solicitior who is reviewing all the documentation, correspondence and liasing with the other authorities in the process.

Horrible bully boys. Enforcement agent told my partner he didn't care about her being listed as vulnerable and was his own boss using his own guidelines, also refused to take a £1000 part payment and stated "he'd bring a van to empty our house". I'd suggest Marstons start taking CRB checks before employing people as frankly it was criminal.

Would give it no stars if I could!!! The reviews speak volumes about this outrageous company and the so called staff who work within it!!! My son passed all his training, propelled at it said his trainers!! Went out shadowing Billy not so big b*ll*cks who's a liar to I might add, said my son was late....he's a type 1 diabetic and has to have his sugars under control before he can drive!!! Said he asked to leave early all the time....one time because his car was pre booked in for an mot!!! Nothing but liars and bully's, unprofessional to say the least. Obviously not everybody can be wrong by these reviews. My advice going forward to the unfortunate who have to deal with these morons is look up the strawman and freemasons, do your homework and know your own legalities!!

I was training with the company and never in all my life have I been disrespected and discriminated against by a manager I suffer with long term health condition and this was reported upon interview and it’s one of the reasons I’ve been let go and let’s not get into the situations where I’ve witnessed bailiffs being very very unprofessional

They are not willing to come to an agreement of any sort. Not polite, very unhelpful.

Shame on the council for using them in the first place. Disgraceful.

received a parking notice for 100 for stansted airport, they clearly can't do their job properly since evidence that I had paid from my bank and the ticket too to get out of the barrier, robbers at daylight with parking at 18 pound for half hour and then to get this fine simply proves the system does NOT work!! I have now asked they pay me the 18 pound for my time on my day off to appeal this. Useless robbers!!!! will not go to stansted airport again! EDIT wow seeing the hundreds of reviews that are all bad! why has this company allowed to continue? I will NOT pay for something I have already paid for, on yer bike Marston/NSL numpties with clearly no training 2ND EDIT. the email on their letter is void too!!! its bounced straight back,,,twice,,, update your letters before telling others that they are being fined for no reason!

I've been sent an enforcement letter by Marston because they say I didn't pay a toll fee at the Dartford crossing. I have a receipt of payment for the charge, so they have made an error.
After going through every single option on their IVR system when calling it became apparent that they do not take calls. Everything is automated so you cannot dispute something.
This is completely corrupt and surely illegal? Definitely a scare tactic so people just pay charges to make things go away.
Absolutely disgusting and criminal.
They redirect you to a chat service an app that again doesn't allow you to dispute or request a call back or speak to an actual human being.
Disgusting.