Ordering was easy, the products were delivered in a timely manner & without issue. The Kitty Curlz cardboard cat toy(?) was smaller than I expected, my cats can't really curl up inside of it so maybe... See more
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Review summary
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I ordered the kitty kurlz It was a buy one get one free meanwhile they kept sending me messages to buy this other product or add this other product to use. Then another discount offer before I got a m... See more
Company replied
I ordered the kitty kurlz fromMatlene’spet shop.Item is as described and my kitten really likes it. Communication is not great - asked for shipping updates since the tracking was subpar. Got an answer... See more
Company replied
Marlene's is a great small business. I ordered Kitty Kurlz on promo for buy one, get one free. Communication was terrific. I received regular updates on shipping. They also reached out to offer anothe... See more
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4.0
Great
269 reviews
Replied to 98% of negative reviews
Typically takes over 1 month to reply
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The ease of ordering and quality of the product.
I had no problem placing or receiving my order as promised. My cat loves his new toy. It is completely true to detail no unpleasant surprises.
5 February 2026
Unprompted review
Reply from Marlenespetshop
Hello Derenda,
We’re so glad everything went smoothly from ordering to delivery! 😄 And even better that your cat is loving the new toy — seeing them happy makes our day.
We’d love to have you back anytime for more fun treats and toys for your furry friend!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
THE TOY I BOUGHT FOR MY CAT
THE TOY I BOUGHT FOR MY CAT IS THEE MOST IMPRESSIVE TOY HE HAS EVER PLAYED WITH HE CHASES THE BALL ROUND AND ROUND
1 February 2026
Unprompted review
Reply from Marlenespetshop
Hi Bill,
Wow, sounds like your cat is having the time of his life! 😸 There’s nothing better than seeing them chase, pounce, and go a little wild with a favorite toy.
We’d be thrilled to have you back anytime for more fun toys your kitty will love!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Shipping was super fast to South…
Shipping was super fast to South Carolina and products were awesome. I have two happy furbabys!! Thanks for making a great product, will be ordering again.
21 December 2025
Unprompted review
Reply from Marlenespetshop
Hey Julie,
We’re so glad to hear your furbabys are enjoying their new goodies! 😸 Fast shipping and happy kitties — that’s what we aim for.
We can’t wait to have you back for your next order, there’s always something fun for your furry friends!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Reply from Marlenespetshop
Hi Susan,
Thanks a bunch for the kind words! We’re thrilled the product hit the mark and got to you quickly. 😄
We’d be happy to have you back anytime you’re looking for more goodies for your furry friend!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Reply from Marlenespetshop
Hey Tionna,
So glad to hear your cats are having a blast with the ball toy! 😸 There’s nothing better than seeing kitties enjoying themselves!
We’d love to have you back anytime for more fun toys or treats — your furry friends deserve it!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Fast shipping and easy website…
Fast shipping and easy website navigation
8 January 2026
Unprompted review
Reply from Marlenespetshop
Hi Steve,
Thanks so much for the kind words! We’re really glad everything felt smooth from browsing to delivery, that’s exactly how it should be. 😊
It means a lot that you took the time to share your experience. We’d love to have you back anytime you’re looking to treat your furry friend again!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Reply from Marlenespetshop
Hey there,
We love a review that gets straight to the point! 😄 So happy you’re pleased with everything — that’s exactly the experience we hope to deliver every time.
Thanks for taking a moment to share your feedback. We’d be thrilled to have you shop with us again whenever you’re ready for more goodies!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Fast delivery and our Pipsqueak loves…
Fast delivery and our Pipsqueak loves her Kitty Kurlz! Plays with it everyday, she is bound and determined to get those balls out. I got two and put them together.
10 January 2026
Unprompted review
Reply from Marlenespetshop
Hello,
Pipsqueak sounds like she’s on a mission, we love that determination! 😄 It’s the best feeling knowing she’s playing with her Kitty Kurlz every single day.
Thank you for sharing this with us — it truly makes our day seeing happy, curious kitties in action. We’d be so happy to have you back anytime Pipsqueak is ready for her next adventure.
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Easy order process
Easy to order. Timely shipping and my cats love the product.
17 January 2026
Unprompted review
Reply from Marlenespetshop
Hi Bradley,
That’s what we love to hear! Smooth ordering, quick delivery, and happy cats — the perfect combo. 🐾
It means a lot that you took a moment to share your experience. Give your kitties a little extra chin scratch from us! We’d be excited to have you shop with us again whenever they’re ready for something new.
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Easy
There was deals on the site so they were cheaper and I could get more for my daughters cats.
22 January 2026
Unprompted review
Reply from Marlenespetshop
Hi Melissa,
So glad you were able to snag some deals and spoil your daughter’s kitties! 😸 Nothing beats a happy kitty and a happy wallet.
We’d love to see you back anytime for more fun toys and treats for the whole fur family!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Quality products my cat still uses
My cat has been very pleased with the purchases from here. He loves his accordion cardboard cat ball particle accelerator thing and he also chases around the self driving ball. The customer experience was also top-notch, handling a shipping problem very smoothly.
1 January 2026
Unprompted review
Reply from Marlenespetshop
Hey Jason,
It’s awesome to hear your guy is still enjoying his toys and getting those zoomies in!
And thank you for the kind words about the shipping hiccup. We’re really glad we could get that sorted out smoothly for you. That’s how it should be.
Whenever your little speed racer is ready for his next favorite thing, we’d be thrilled to see you back again!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Fun cat toy experience
Our 9 yr old cat seems more annoyed by your Kitty Kurl toy. However, my daughter in law's Mom has 2 kittens that LOVE the interaction!! Fun to watch!
8 February 2026
Unprompted review
Reply from Marlenespetshop
Hi there,
This gave us a good smile! Cats definitely have their own opinions about new toys — some dive right in, and others like to act like they’re far too sophisticated for the fun.
We love that the kittens are having a blast with it though. that’s always the best part to watch! Maybe your 9-year-old will decide it’s cool when no one’s looking 😸
We’d love to have you back anytime to try something new — every kitty deserves their perfect match!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Excellent products and packaging!
10 February 2026
Unprompted review
Reply from Marlenespetshop
Hello Stéphane,
Thank you so much for the kind words! We’re thrilled to hear everything arrived safely and that you’re happy with it. We put a lot of care into making sure each order feels special from the moment it’s opened.
We’d love to have you shop with us again soon — there are always more fun finds waiting for you and your furry friend!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
great customer service and product quality
the customer service was on point. my issues were resolved quickly and efficiently.
the quality of the products i ordered was superb! my cat and i thank you very much!!
8 February 2026
Unprompted review
Reply from Marlenespetshop
Hey Randy,
This absolutely made our day — thank you so much for taking the time to share your experience! It means a lot to know everything worked out smoothly and that both you and your kitty are happy. That’s exactly why we do what we do. 🐾
We’re always here if you need anything at all, and we’d love to have you both back anytime for more goodies and treats!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Great company and quick delivery
Great company and quick delivery! My cat was a little scared of the kitty curl at first. But it's a good toy for them to play with.
19 December 2025
Unprompted review
Reply from Marlenespetshop
Hey Andrea,
We’re so happy to hear your kitty is giving the Kitty Kurl a try! 😺 Sometimes it takes a little time to warm up, but we’re glad it’s already becoming a fun toy. We’d love to help you spoil your furball again soon!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Product was as described and sturdy…
Product was as described and sturdy enough to survive our two adult cats.
23 January 2026
Unprompted review
Reply from Marlenespetshop
Hi Ruth,
So glad to hear our toy is standing up to your two adventurous adults! 😺 We love making sturdy fun for kitties of all sizes. We’d be happy to help you surprise them with more soon!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Easy ordering from the website
Easy ordering from the website. Great communication for the shipping. Plus my cat loves the toys! Bought the first two kitty kurls in November and bought two more in January.
5 January 2026
Unprompted review
Reply from Marlenespetshop
Hello Natasha,
We love hearing that your kitty is such a fan! 😸 It’s awesome to know our website and shipping made things easy for you. Can’t wait to help you treat your furry friend to even more fun soon!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Reply from Marlenespetshop
Hi Barbara,
Thanks so much! 😺 We’re thrilled you’re enjoying both the quality and the prices. We’d love to help you spoil your kitty again soon!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
Great product in kitty kurlz
Great product in kitty kurlz! Cats are loving them. Sorry to see them go. Get yours soon!
25 December 2025
Unprompted review
Reply from Marlenespetshop
Hey Damon,
So happy to hear your kitties are loving the Kitty Kurlz! 😸 We’d love to help you grab more for your fur friends anytime.
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
I bought 2 of the Kitty Kurlz and Starkball
I bought 2 of the Kitty Kurlz and put them together. My ragdolls love it. I also got the StarkBall, which they also love playing with. Well made products that work as advertised, at a good price.
6 February 2026
Unprompted review
Reply from Marlenespetshop
Hi Wayne,
So glad your ragdolls are loving their new toys! 😺 It’s wonderful to hear the Kitty Kurlz and StarkBall are keeping them entertained. We’d be delighted to help you treat them to more fun soon!
With Paws and Smiles,
Marlene's Pet Shop Team 🐱
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