Marketplace.tf Reviews 

1,301
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers had a great experience with this company, consistently praising its overall reliability and trustworthiness for digital purchases. Customers frequently mention that they truly appreciate the highly competitive pricing and the massive selection of available items found here. People also find the clean website interface very easy to navigate and note that standard deliveries usually arrive very quickly. However, some reviewers were not happy with the frustrating trade cooldowns and strict system restrictions that significantly delay receiving larger orders. Consumers mentioned that purchasing multiple products often results in broken trades, inconvenient individual item deliveries, and extended waiting periods over a full day.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, highlighting a vast selection of items with... See more

Website

Reviewers mention ambiguous feedback about website, with some expressing deep frustration while others praise... See more

Price

Consumers find price to be very satisfactory, consistently highlighting great deals and cheap costs.... See more

Delivery service

Reviewers highlight mixed experiences with delivery service speeds and reliability. Many customers praise the... See more

Service

People report mixed experiences with service, as opinions are divided among consumers. Many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clean experience all throughout. Clean UI with many tag selectors that make finding the items you want easy. In my experience i've also gotten my items very quickly, and have purchased TF2 items fro... See more

Rated 5 out of 5 stars

Very similar to Mannco.store, can have some differences in price sometimes but this one is alot better for large individual sellers i think. Both are fantastic websites for TF2 items.

Rated 5 out of 5 stars

While the steam marketplace is servicable when it comes to buying things for Team Fortress 2, marketplace.tf is ideal for it. the prices are lower, i can get things in high quantities, and there is no... See more

Rated 5 out of 5 stars

No issues with the service at all; had issues with it prior regarding item delivery but nowadays it seems to have resolved. Items were received in under five minutes.


Company details

  1. Online Marketplace

Written by the company

Buy and sell TF2, Dota 2, and Steam items quickly and safely.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,301)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AWFUL!

AWFUL! Absolutely horrible, I wish I could give 0 stars because they don't deserve even A PIXEL of a star. The customer service was trash and give like 2 word replies. I had to wait 24 hours for them to "resend" the trade offer because it was on "cooldown" And my payment failed like 25 times because they were have PAYMENT ACCEPTMENT ISSUES. I had to wait 48 hours on total to receive my 5 dollars worth of items. Just plain awful.

17 October 2025
Unprompted review
Rated 3 out of 5 stars

It is already complicated to use it

Lately it's been a headache to use the page, yesterday I bought 30 keys, they sent me 16 keys and suddenly all the shipments went into a 24-hour "cooldown", Today they sent me 7 keys and again the rest went into a 24 hour cooldown, why can't they send everything like the Mannco.store?

16 October 2025
Unprompted review
Rated 5 out of 5 stars

great experience

Been using this site for years, never had a negative experience. Great customer support as well.

14 October 2025
Unprompted review
Rated 2 out of 5 stars

No subject

For the most part, this site is really well made, which would make you wonder why I am rating it so poorly, I will list the good and bad of it below.

+: Plenty of filters, making it easy to find any tf2 item you want.

+: Great UI, much better than that of comparable online marketplaces like Mannco.

+: Coupons, pretty much the only site that sells TF2 items that has coupons, excellent for consumers.

Now here are the negatives, which I think are pretty significant when it comes to a site with both buyers and sellers in mind.

-: (Seller specific) Sometimes when attempting to deposit items into a bot, the site will give you a bot that is not only, and won't come online for an indeterminate time period. You will likely end up canceling your deposit to attempt to deposit into another bot.

-: (Buyer specific) Sometimes and without warning, a bot will cancel the trade of the item you just purchased, usually as a result of a steam issue. You cannot simply request another trade for the item, which is a staple feature in all other marketplace sites with TF2 items. Not only this, but the biggest reason I am giving this site 2 stars is that bots will enter a cooldown period for over 24 hrs. This means that you will have to wait over a day to get the item you just purchased. Considering that every other site uses bots just like marketplace.tf to facilitate their trades, this is inexcusable. While this is an issue that is infrequent, it can be very frustrating when it does. I will update this review when they fix whatever issue is specifically causing them to go into such an absurd cooldown period.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! It initially took a bit for the delivery to go through, but subsequent deliveries have been really fast! I'm a big fan.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Overall great experience

i've used this site sporadically over the years and i was never bothered by the quality of service offered, the UI is very well made and easy to use, the prices are aligned with the market and often lower than you'd imagine for cosmetics, you get your items very quickly after paying, and even if you were to mistakenly turn down a trade offer like i just did, they'll send one back automatically. maybe the only downside is the fact that bulk buying different items is a bit overwhelming as you receive 10+ trade offers at once but it has more to do with steam's limitation than their own !

15 August 2025
Unprompted review

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