Marie Louise Bag Reviews 165

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.8

Great

TrustScore 4 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience

Terrible experience. Order placed on April 14, 2026 (#23662) on the official website, payment charged immediately.
At first they replied to my Instagram messages and gave me a tracking number — except it was fake, never registered with any courier. The moment I pointed it out, complete silence: no replies, no updates, nothing.
The bag has never arrived and I had to open a chargeback with Mastercard to recover my money.
Their pattern is clear: they reply to reassure you, give you a fake tracking number to buy time, then disappear. Dishonest and premeditated behaviour. Avoid this shop.
A.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality. Terrible service

I purchased two bags that were sub-standard. One was dirty inside and one was just really bad quality. I returned them for a refund and the owner at Desensanzo started yelling at me and threw the bags on the floor in a rage. What an angry horrible man. He shouldn't be anywhere near the public! The handbags are rubbish. Cheap garbage! Don't waste your money!

23 November 2024
Unprompted review
Marie Louise Bag logo

Reply from Marie Louise Bag

Ma è sicura di aver acquistato da noi?

Show reviews in all languages. (165 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look