I am always hesitant about buying from a company I have had no prior dealings with. I do research… I ordered several items for my grandsons Christmas gifts. I am housebound, so I cannot wander... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't usually do reviews on here - but I do check here before I buy from a website I've not used before - but felt like I should after my concerns after reading the reviews on here - had to order he... See more
Company replied
I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... See more
Company replied
Perfect for buying Christmas gifts. I bought two Barbie dolls as a gift for less than most stores. Arrived very quickly and well-packaged. Would definitely recommend and will certainly make future pur... See more
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Company details
Written by the company
The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.
Contact info
Maqio Toys, Station Road, Milnrow, OL16 4HQ, Rochdale, United Kingdom
- 0161 883 3388
- contact@maqio.com
- maqio.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery, great choices of toys, found everything what needed and even more!!!
12 June 2026
Unprompted review
Reply from Maqio
Great to hear 😀 enjoy your items 🎁✨😄
Great price on a doll I’ve been…
Great price on a doll I’ve been wanting, fast delivery. Great company I’ll use again!
15 June 2026
Unprompted review
Reply from Maqio
Great news Mikie 😀 thanks for shopping with us ✨
Excellent service
Excellent service , first time ordering , good prices and fast delivery .
9 June 2026
Unprompted review
Reply from Maqio
Thanks Gillian 😃 great to hear! Enjoy your items 🎁
Fantastic service
Fantastic service , I ordered 4 masters of the universe items and they were delivered very quickly ,the items were a brilliant price too,I would highly recommend.
4 June 2026
Unprompted review
Reply from Maqio
Great news 😃 we are so pleased to hear that you are happy with the products and service. Thank you for shopping with us ❤
Reply from Maqio
Thanks Gheorghe 😃 enjoy your items 🎁
Great toys but poor customer service
Really good toy offers, happy with purchase and it arrived quite quickly and very well packaged. Have removed one star as I contacted customer services two weeks ago now and have yet to receive a reply. Was made to pay postage for living in the Scottish highlands when I do not live in the highlands. You may have no control over what your delivery carrier classes as ‘the highlands’ however it would have been nice to receive a reply.
1 June 2026
Unprompted review
Reply from Maqio
Hi Jen,
Thank you for your review. We're sorry to hear that you don't appear to have received a reply from us. We aim to respond to all customer enquiries as quickly as possible, so it may be worth checking your spam or junk folder in case our response has ended up there.
If you still can't find it, please email us at contact@maqio.com and our team will be happy to help with any questions or concerns you may have.
Kind regards,
Maqio
Excellent selection on the website
Excellent selection on the website, found exactly what I wanted very quickly, very fair pricing, good value for money,
packing was very sturdy & fit the purpose, delivery / dispatch time was accurate as described, I would definitely purchase from Maqio again.
2 June 2026
Unprompted review
Reply from Maqio
Great to hear, David 😃 thank you for shopping with Maqio Toys ✨
Fabulous experience
Fabulous experience! First time ordering but, it will not be the last as the service I received has been 10 stars. Great price and, super fast delivery. Great company to buy from.
21 May 2026
Unprompted review
Reply from Maqio
Thank you for your review 😃 we are so pleased to hear that you are happy with our products and service 💖✨🎁
What a delightful online toy store!
What a delightful online toy store! Easy to navigate around and I found some lovely, different gifts ideas and was very happy with my Polly Pocket purchase. Delivery was swift. I’ll be back again soon! 💯
17 May 2026
Unprompted review
Reply from Maqio
Great to hear, Kim 😃 thank you for shopping with us 💖
Quality toys at a great price
Navigating the website was easy and from my order to delivery was pretty fast I purchased blocks for my grandson and a novelty gift for my sci fi loving husband I got quality toys for a great price will definitely be shopping here again
15 May 2026
Unprompted review
Reply from Maqio
Thanks Sarah! Great news! 😊 Enjoy your items ✨🎁😃
Thrilled to discover this UK based…
Thrilled to discover this UK based business. Found lots of amazing bits & pieces for my girls; books & activities as well as a gift for a friend's birthday. Prices were great and it was delivered well packaged and quickly. Highly recommend!
11 May 2026
Unprompted review
Reply from Maqio
Great news 😃 thank you for shopping with Maqio Toys 🎁💖😃
Reply from Maqio
Great to hear. Ashleigh 😃 thank you for shopping with Maqio Toys 💖
Reply from Maqio
Thanks for your review and for shopping with us, Mark 😃 enjoy your items 🎁
Bought a present for my granddaughter a…
Bought a present for my granddaughter a Litte garden thing, with everything you need to create a beautiful mini garden, great price and fast delivery, would highly recommend
17 April 2026
Reply from Maqio
Great to hear, Jackie 😊 thank you for shopping with Maqio Toys 💞
Reply from Maqio
Thanks Dave 😃 great to hear 👍🏻
Great prices
Great prices, fast shipping, and regular email updates on my order. Will look here first before purchasing toys online again. Thank you 😃
23 April 2026
Unprompted review
Reply from Maqio
Thank you, great to hear! 😄 we are so pleased to hear that you are happy with our products and service 💖
I buy toys for a charity for kids at…
I buy toys for a charity for kids at Christmas.Kids from 0-16. Found quite a few I wanted on the Maqio site and at great prices. I’m sure I’ll use them again very soon. Excellent service, delivery and quality items. Will recommend to people I know. Ordered 18/04 received 23/04.
23 April 2026
Unprompted review
Reply from Maqio
Great news, Lynn 😄 thank you for shopping with Maqio Toys 🎁✨❤
Very fast delivery
Very fast delivery, great prices and so many products to choose from definitely order again
20 April 2026
Unprompted review
Reply from Maqio
Great to hear, Mandi ❤ thank you for shopping with us 😊
Excellent service
Very quick delivery
Well packaged
Prompt response to query
Unfortunately I placed the order without reading description fully (completely my fault) Maqio refunded speedily without quibble or question
10 April 2026
Unprompted review
Reply from Maqio
Thanks for your review, Julie 😃 enjoy your items 🎁
Great website with very good prices
I was looking for Christmas presents for my nieces and nephews but didn't want to use Amazon. I found this website, checked them out and found their prices very competitive, so I placed an order. The items arrived very quickly, were well packaged and just as described on the website. I'll definitely use them again. A great alternative to Amazon.
13 December 2025
Unprompted review
Reply from Maqio
Great to hear, Gennaro 😃 thank you for shopping with Maqio Toys 🎁
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