Mapleleafphoto Reviews 

561
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

They market themselves as Canadian when in fact they are a US based company and when you talk to somebody they are based offshore. I was going to purchase 4 thousand dollars worth of camera gear but... See more

Rated 2 out of 5 stars

No. Your $20 offer will not encourage me to buy from you guys. The camera I purchased took 3 weeks to arrive with little to no communication. I called them got hung up on and ignored. I thought I was... See more

Rated 2 out of 5 stars

Ordered two Nikon 70-300mm AF-P VR lenses that were on special. They must have sold out so they simply sent me old-style Tamron lenses that weren't even close in value or quality, without any form o... See more

Rated 1 out of 5 stars

I got scammed by this company. I went to get some help from BBB. They even reported this company ignored their warning. My Visa insurance attempted to request 3 times and Maple leaf photo ignored... See more


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2.2

Poor

TrustScore 2 out of 5

561 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(561)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5DS with 50mm 1.4

I ordered the camera during the pandemic. It was the cheapest price online + it is a local company.
I was scared to order it at first because I read few bad reviews but I gave it a shot.
My experience was great. Everything arrived and new in original boxes.
I can’t ask for more.
Don’t let the bad reviews fool you!

9 September 2021
Unprompted review
Rated 5 out of 5 stars

Very Helpful!

Maple Leaf Photo helped me explore and enter the interesting world of Fujifilm. They were polite, knowledgeable and efficient. Merci!

9 September 2021
Unprompted review
Rated 1 out of 5 stars

I sent my Canon 6d Mark II for repair…

I sent my Canon 6d Mark II for repair in 2020 (because it came in as a faulty product - defect on the main sensor).

It took Maple Leaf Photo months to repair & send it back. The saddest part is that the battery I sent in the camera did not come back. Probably lost or stolen during repair.

I am only writing this here because they asked me to rate my experience. I already learned the hard way that I should not buy a camera from them --or send spare parts.

8 September 2021
Unprompted review
Rated 1 out of 5 stars

Good service, NOT!

I've been buying from you guys sins couple years now.
This year, I've had the worst service from you. Not even a phone call about my order that was cancelled the day after I've ordered it on your website, even when it was marked as available. Anyway, the emails you sent me were not nice and not cooparative! Sorry, but I went elsewhere for this year, and the next ones. FOR SURE!

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Way Better than expected!

Honestly, I did not expect such great service. First, the price was amazing, way lower than others, so I wasn't sure what to expect. I ordered an ND filter, arrived fast, great quality, BUT I ordered the wrong size (my fault), I sent an email explaining my mistake and asking if they carried a step up ring. I DID NOT GET A REPLY, INSTEAD, I got the step-up ring couriered to me with a couple of days, free, no questions asked. I will absolutely use these guys again! This is fantastic service.

28 July 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this place

ordered a product that was listed as in stock my money was taken instantly and I never received the product. i tried reaching out to their customer service and have received no response.

24 May 2021
Unprompted review
Rated 1 out of 5 stars

I found this site after I had ordered…

I found this site after I had ordered from MLP. It had been a couple days since I placed an order for an in stock lens. Pay Pal took the money from my account on day three so I expected a shipping notice or a tracking number. Nothing. Then I found this page and got scared. All the bad stories here were happening to me. The weekend passed and on Monday morning at 9am I called. Voicemail saying they would be closed that day and the next day. Skip ahead two days and it just goes on and on. If you were fortunate enough to pay using Pay Pal starting the complaint process changes their attitude quick. I have received my refund via Pay Pal and it took less than a day once I involved Pay Pal. Don't sit and stress waiting for these guys to do the right thing. They won't. Not sure what their game is but I consider myself lucky it only amounted to a week of extreme stress for me.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience dealing with Maple Leaf Photo. I received my product exactly as described and even though it was over the Christmas period, in a timely fashion. The prices can not be beat. I will definitely shop here again.

4 May 2021
Unprompted review
Rated 5 out of 5 stars

Helpful people

Helpful people, great prices, the desire to make things right, fast delivery times…all these things are going to speed up my next purchase. Check Maple LEAF photo first.

26 April 2021
Unprompted review

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