ManyPets US Reviews 

2,454
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

This company (Many Pets) has shut down its phone number, only responds to emails with an automatic reply that they received your message. They won’t pay out on a claim and there is no way to actually... See more

Company replied

Rated 5 out of 5 stars

My Yorkshire Terrier had a heart failure and needed emergency care and nearly died. Was in intensive care for 4 days. I paid the bill at the emergency vet and claimed from ManyPets. Claim was dealt wi... See more

Rated 5 out of 5 stars

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... See more

Rated 5 out of 5 stars

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... See more

Company details

  1. Pet Insurance Company

About ManyPets US

Written by the company

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,454)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick turnaround

Going out of my way to leave a great review because they e been very helpful in assisting with quotes, and paperwork. I had my reimbursement submitted within a week. Incredible.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

They were compassionate when I told…

They were compassionate when I told them our precious pup, Casey, didn't make it. After she stopped eating, we tried everything we could to save her but she died five days later. The vet expenses were high but Manypets reimbursed us as promised and did it in a matter of days. We were so grateful we had their insurance. They stand behind their promises.

30 August 2024
Unprompted review
Rated 3 out of 5 stars

Agents need to be professional and…

Agents need to be professional and above all truthful. My experience with Stacy S was extremely disappointing. This is the first time I questioned whether I should keep ManyPets as an insurance company.

23 August 2024
Rated 5 out of 5 stars

You saved my dog's life

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement was a huge weight off my shoulders and I knew I didn't have to make the decision to euthanize my heart dog because over money. The process was super simple/fast and the people handling her claim were helpful.

5 September 2024
Rated 5 out of 5 stars

LOVE MANY PETS!

Many Pets not only helped me with my 14year old baby Buttercup, but they are also here to help me and my new pup baby DeZi....This way, by getting pet insurance as a puppy, he has no pre-existing conditions so I will be covered throughout his life...Many Pets gives my that peace of mind that I need to make sure I am providing the best care for my fur babies. LOVE MANY PETS!

3 September 2024
Rated 5 out of 5 stars

Best customer service

The lady representative was extremely helpful, listened to our questions patiently and helped us in every way possible. We have our 4 pets insured with you.

19 August 2024
Rated 5 out of 5 stars

5-Stars after 2 years and dozens of health issues.

I've been a ManyPets client for 2 years with coverage for Accidents and Illness along with Wellness and Preventative care. My dog has had a difficult time with reflux, digestion, and allergies. We've had to take him to the vet for emergencies, regular checkups and shots, and preventative care. He's also received numerous drugs and supplements to treat his gut health. He even had acupuncture for a strained back!

ManyPets approved all of these expenses. The online submittal is very easy (take a picture of the bill, upload it along with a description of the issue, and submit). They respond within about a week with an email of the covered amount and then you get a direct deposit reimbursement. I couldn't be happier with them and I would recommend them to anyone getting pet health insurance. 5-Stars!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Many Pets was there last December when…

Many Pets was there last December when my Doberman Jolene swallowed a sock. I took her to University of Georgia and they were able to take it out. The following week she swallowed something else, but this one had to be surgically removed. Many Pets was there reimbursing me my cost minus my deductible almost immediately. I am grateful to Many Pets for helping save the life of my gorgeous girl Jolene.

6 August 2024
Rated 5 out of 5 stars

Our family loves ManyPets

Our family loves ManyPets. Signing up was easy, there are no hidden fees and their portal is very convenient to use. Their reps are always pleasant and very helpful. Would definitely recommend!

20 August 2024

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