ManyPets US Reviews 2,451

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

We had Many Pets for a few years and when we were filing a few small claims they were amazing. Until our dog had to have a pacemaker placed and we submitted a large claim. They sold our policy the... See more

Company replied

Rated 5 out of 5 stars

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... See more

Rated 5 out of 5 stars

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... See more

Rated 5 out of 5 stars

Many Pets have been great, always processing our sheltie's claims promptly. We are very concerned that Many Pets is leaving the US pet insurance market. Our only option is to transition to Odie when o... See more

Company details

  1. Pet Insurance Company

About ManyPets US

Written by the company

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 3 out of 5 stars

Price inflation per year. It's too high.

Very reasonable pricing, about two years ago, then every year since it has doubled each year. Not too pleased with the increase every year. There should be limits to how much you can increase per year.
I started out paying seventy dollars for two dogs. Now over 250 that is crazy.
But very nice company quick payback and easy to communicate with.

12 November 2024
Rated 5 out of 5 stars

Easy and fast response

Easy to submit a claim, with review and approval very fast. Extremely satisfied. Great value with reasonable premiums, ensuring peace of mind if your fur baby needs medical attention.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Big Relief!

Prompt, immediate attention and approval of our claim. Big relief for our family to be able to take care of our furry member of the family.
THANK YOU SO MUCH, MANYPETS!!!

18 November 2024
Unprompted review
Rated 1 out of 5 stars

For new users/ DO NOT LISTEN TO FAKE 5 star REVIEWS

For new users, Please Please listen,
This company is lying about everything. I spent about 2 years with them and now I want to claim a small surgery. what they told me is that I don't have medical record. I called my vet to get it and they now saying they need more records and confirm with the hospital. I told them to call and also notify my vet. MOST IMPORTANT: they did not make the call, and they claimed they can't get connected with the vet so they can't claim it. It's an endless loop that you will never never never get the reimbursement because they did not make any call to the vet.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Best company ever

Best company ever. Never had any issues with claims. Everything is done within few days after filling. Have policies for our 3 pets. Not that we like to ever use it but when we do we have a peace of mind that our unexpected bills are covered
Will recommend to everyone !

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Awesome insurance company. So happy I chose them

ManyPets is a fantastic pet insurance company that really delivers on its promises. They offer a comprehensive range of coverage, including accident and illness plans, as well as wellness options, with no limits on reimbursements. I've been with them for a while now, and I can honestly say I've never had a claim denied. The one time they had a question about my claim, I shot them a quick email, and they approved it right away.

What impresses me the most is how quickly they process claims; mine have always been approved in just a few days. When my cat passed away, they took care of all her bills and cremation costs, which was such a relief during a tough time. Plus, they sent a heartfelt letter of condolence. Overall, I can't recommend ManyPets enough! They provide top-notch service and peace of mind for pet owners.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

ManyPets was absolutely amazing during…

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came through and helped with our expenses, paying every claim promptly. Bromlee sadly lost her battle. We are heartbroken, but just got a new pup and a new policy with ManyPets.

21 October 2024
Rated 5 out of 5 stars

$$ Increase!

The recent price increase hit me with a shock. When I started comparing, I discovered that the increase was pretty much in line with the competition. Upon inquiring, I discovered I could adjust the deductibles and make a few other moves that, in the long run, would give our fur baby better protection and more bang for the buck. I appreciate the opportunity to discuss the adjustments with a live person and arrive at an amicable solution.

18 October 2024
Rated 5 out of 5 stars

I love Many Pets

I love Many Pets. They are fast at getting payment to tou. Very clear what they pay and what they don't. I have recommended them to people I know. And will continue to.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

No Claims Lots of Hoops!

Terrible service! We pay approximately $168 a month, been insured for 2 1/2 years, 2 dogs, never had a claim, I now have a claim for one of the insured dogs, they needed records, I got records, needed more records, I got them more records, the claim is not large but was over her $200 deductible, 1st claim in over 2 1/2 years for either dog, and it has been NOTHING but jumping through
hoops. I've called multiple times, it's nothing but frustration. No claims for 2 1/2 years and this is what I get!! Still not resolved.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Using manypets was great

Using manypets was great! Everyone I talked to was so nice and very helpful. Thank goodness we had this insurance. There is no way we could have paid for this without the insurance. We are so grateful. Thank you manypets.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

They lie about the actual deductible…

They lie about the actual deductible price. Whatever you submit towards it, they only count 80%. It's just a scam. I've paid almost 2k towards my dog and they've only cover $80 dollars. You can get better deals elsewhere.

EDIT: No matter what they comment on here, if you call they are unhelpful. Basically if it says $1000 deductible, you have to pay $1250 to even be eligible for any help because they don't even count all that you spend toward your pet. It's all a lie and they don't understand how deductibles work.

3 November 2024
Unprompted review
ManyPets US logo

Reply from ManyPets US

Hi Mackenzie! We apologize for any confusion around your deductible level. With your most recent claim, you've now satisfied your annual deductible amount, meaning future covered claims in this policy term will be covered at 80%, with no deductible to meet. Your plan has an annual deductible, meaning your deductible must be satisfied each 12 month policy term before coverage kicks in. Give us a call if you'd like a detailed breakdown of each claim and how the application of the deductible works - we're always happy to help!

Rated 5 out of 5 stars

Very attentive to our needs


Very attentive to our needs. I am very pleased with how quickly they respond to claims. Sometimes it is hard to see the monthly payment go but one simple visit makes it all worth it. I am grateful for this plan and very professional company. Thank you!

26 October 2024
Unprompted review

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