Couldn’t fault this company’s service. Extremely helpful with my first order, as it was a wool I hadn’t used before. Then when I was disappointed with the wool, obviously not their fault but the manuf... See more
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Review summary
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Needed one particular colour which you stocked then looked for the rest needed for Delft crochet pattern, so happy to buy from you. Also to complete another project had the claret and sage in stock so... See more
The delivery came in two days, well packed but without any wasteful packaging. Manorfarmwools were the only company that had this particular shade. it was sensibly priced and just what I wanted.
Amazing selection, really friendly customer services and a great price!! - what more can a yarn-addict ask for! 😂 this is a repeat order, and I’m already planning my next! highly recommend! x
Company details
Written by the company
Family owned business based near Towcester in Northamptonshire. We are an online wool supplies shop and regularly have the lowest priced wools on the internet.
Contact info
United Kingdom
- manorfarmwools.co.uk
4.9
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Speedy delivery, carefully packed
The delivery came in two days, well packed but without any wasteful packaging. Manorfarmwools were the only company that had this particular shade.
it was sensibly priced and just what I wanted.
26 January 2026
No problem transaction
26 January 2026
Gorgeous wool!
27 December 2025
Needed one particular colour which you…
Needed one particular colour which you stocked then looked for the rest needed for Delft crochet pattern, so happy to buy from you. Also to complete another project had the claret and sage in stock so,full filled all my yarn in one purchase, prompt delivery. Thank you
1 January 2026
Great selection of lovely wools
Great selection of lovely wools , good delivery. When the wool arrived it was really nice
1 January 2026
Great company!
Amazing selection, really friendly customer services and a great price!! - what more can a yarn-addict ask for! 😂 this is a repeat order, and I’m already planning my next! highly recommend! x
27 December 2025
Easy to use website. Swift delivery
Easy to use website and everything delivered within a few days. Happy customer, will definitely be back!
29 December 2025
Package arrived undamaged and on time
Package arrived undamaged and on time. Thank you.
25 November 2025
Received quickly and well packaged
24 November 2025
When I brought the wool it did not knit…
When I brought the wool it did not knit up very well left holes in my work I emailed you got one reply then nothing more I find your aftercare service not very good at all I shall be sending all the wool back I ii
27 October 2025
Reply from Manorfarmwools
Hello Anne
You ordered from us 27-10-25 10 balls of Stylecraft Special DK Cream.
You emailed your dissatisfaction with the product on the 4-11-25.
A return email to you on the 4-11-25 at 21.04 acknowledging your complaint. Asking for the LOT number and asking you for your bank details in order that I could refund you to original 10 balls or an exchange to another 10 balls of Stylecraft DK, plus 5 Balls FREE for your inconvenience - No reply.
5-11-25 10.36 I asked if you could send the faulty yarn back to me and gave you our address. - No reply.
8-11-25 22.16 I followed up with another email asking you to advise what you would like me to do - No reply.
We had no further communication from you, until we received a 1 star product review on trustpilot for product quality.
You posted a further 1 star review for customer service, as above, and we have still not had any communication from you.
I am unsure, still what you would like me to do, either exchange 10 balls plus 5 balls FREE, or a refund- please advise, but we need the goods returned to send back to Stylecraft to be inspected.
I don't feel we could have offered you any better customer service, when you decline to engage with us.
Sarah
Great choice and price of wool
Great choice of wool, good prices, prompt service, will definitely use them again.
27 October 2025
Reply from Manorfarmwools
Thank you x
Reply from Manorfarmwools
Thank you x
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