Manlykicks Reviews 

Reply from Manlykicks

Updated Jul 24, 2026

Dear Customer,

Thank you so much for your continued support and for being a loyal customer of Manlykicks. While we are truly grateful that you usually love our eyewear, we are sincerely sorry and deeply disappointed to hear that your most recent pair arrived damaged out of the package with a broken frame and loose lens.

Please rest assured that Manlykicks is a fully operational, legitimate global store, and we stand 100% behind the quality of our products and our deliveries. While transit damage is rare, custom eyewear can occasionally suffer heavy impacts during cross-border shipping, and you should never have to bear the burden of a damaged delivery.

Because of your loyalty to our brand, we want to prioritize your case immediately and arrange for a fresh, perfect replacement or an official resolution. Please reach out to us directly through the official "Contact Us" page on the Manlykicks website so our management team can assist you right away:

Official Entry: Please submit a message via the contact form on our official website with your order number and a brief description, so our core support team can look up your purchasing profile.

Response Time: Our senior team will review your submission and provide a definitive solution within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

Email Accuracy: When filling out the form, please double-check every character of your email address to guarantee our response reaches your inbox without issue.

Check Spam/Junk Folder: Because we make it a priority to reply to every single customer message, please carefully check your Spam, Junk, or Promotions folders within 48 business hours, as automated internet security filters frequently misroute official store correspondence there.

We are completely dedicated to making this right for you immediately and sending you the flawless pair of glasses you expect from us. We look forward to connecting with you through our official support channel.

Best regards,

The Manlykicks Team

Reply from Manlykicks

Jul 21, 2026

Dear Customer,

Thank you for bringing your experience to our attention. While we are glad to hear that your first pair of glasses met your expectations, we are deeply and sincerely sorry for the unacceptable quality issue with your second pair and the exceedingly frustrating communication you experienced with our support representatives.

Giving advice such as "bending the frames yourself" or repeatedly asking for photos you have already provided is entirely against our customer service standards. We fully acknowledge that this repetitive cycle caused immense inconvenience, and we take full accountability for this failure in our ticket handling.

Manlykicks is a fully operational, legitimate global business, and we stand behind our products with official replacement and return guarantees. When a manufacturing alignment defect occurs, you should never have to jump through endless hoops to get a proper solution.

We want to step in immediately, review your previously submitted photos directly, override the previous agent's ticket handling, and arrange a swift replacement or official resolution for you. Please reach out to us one more time through the official "Contact Us" page on the Manlykicks website so our senior management team can take over your account:

Official Entry: Please submit a fresh message via our official website form with your original order number so your ticket can be escalated straight to management.

Response Time: Our senior management team will manually audit your previous email history and respond with a direct resolution within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

Email Accuracy: Please double-check every character of your email address on the form to ensure our management's direct reply routes to you without technical drops.

Check Spam/Junk Folder: Because we priority-reply to every single inquiry, please carefully check your Spam, Junk, or Promotions folders within 48 business hours, as automated security filters frequently misroute official store correspondence.

We are completely dedicated to making this right, correcting our communication breakdown, and ensuring you receive a perfectly aligned pair of glasses. We look forward to resolving this through our official support channel.

Best regards,

The Manlykicks Team

Reply from Manlykicks

Jul 20, 2026

Dear Customer,

We are sincerely sorry to hear that you have not received your glasses yet after waiting for a long time. We completely understand your frustration and anxiety regarding your package, and we want to assure you immediately: Manlykicks is a fully operational, legitimate global store, and we take full responsibility for ensuring every order reaches our buyers safely.

If your glasses have not arrived and you haven't seen any carrier updates, it indicates that an unexpected delay has occurred within the cross-border shipping corridor, or an email delivery filter has prevented our automated dispatch notifications and tracking links from reaching your inbox, creating a misleading impression of absolute silence.

We want to locate your shipment immediately, provide you with the live carrier tracking details, or arrange an official resolution to make this right. Please reach out to us directly through the official "Contact Us" page on the Manlykicks website, keeping these precise steps in mind so we can successfully connect:

Official Entry: Please submit a fresh message via the form on our official website with your full name and order details so our support team can manually look up your profile.

Response Time: Our dedicated support team reviews all website entries and will provide you with a definitive update within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

Email Accuracy: Please double-check every character of your email address when filling out the form to ensure our system can successfully deliver our response to you.

Check Spam/Junk Folder IMMEDIATELY: Because we priority-reply to every single inquiry, please carefully check your Spam, Junk, or Promotions folders within 48 business hours, as strict automated internet security filters frequently misroute international store correspondence and tracking links there.

We are fully committed to breaking through this communication barrier and tracking down your package swiftly. We look forward to assisting you through our official support channel.

Best regards,

The Manlykicks Team

Reply from Manlykicks

Jul 20, 2026

Dear Customer,

We are sincerely sorry for the long wait and the extreme frustration caused by your order remaining in an "In Transit" status for over a month. We completely understand your anxiety and why this delay feels concerning, but we want to assure you immediately: Manlykicks is a legitimate, fully operational global store, and we take full responsibility for investigating your delivery status.

We have conducted a thorough investigation into your specific tracking record with our international courier. According to the official status update from the carrier service:

"The tracking updates for the final-leg delivery are currently stalled. We are actively attempting to trace and expedite this shipment with the local logistics partner. In the meantime, we strongly recommend that the recipient contact their local post office directly to inquire about and hasten the delivery."

Because the package is now within the jurisdiction of your local mail service, reaching out to your local postal carrier is often the fastest way to trace its physical location. For your reference, the carrier details for Yanwen Express are as follows:

Carrier Website / Live Tracking: https://www.yanwenexpress.com/

Carrier Contact Email: service@yanwenexpress.com

Additionally, our records confirm that you purchased Shipping Protection Insurance for this order. If your package is ultimately deemed lost or unrecoverable by the carrier, you are fully entitled to file an insurance claim to receive full reimbursement for your loss.

Please note that your exact tracking number and insurance coverage details were automatically generated and sent to you in your original Order Confirmation and Shipping Confirmation emails at the time of purchase and dispatch.

If you have not been able to see these automated confirmations and updates, we kindly ask you to complete these essential steps:

Check Spam/Junk Folder IMMEDIATELY: Since you may have missed your automated purchase and shipping receipts, please carefully check your Spam, Junk, or Promotions folders, as strict automated internet security filters frequently misroute international store confirmations and carrier tracking links there.

Check Email Accuracy: Please verify that the email address used during checkout was typed correctly so our automated carrier updates can link to your inbox.

Official Entry: If you need further direct assistance from our management team, please reach out to us via the official "Contact Us" form on the Manlykicks website.

Response Time: Our senior support team will review your ticket and respond within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

We are fully committed to helping you trace this package or ensuring you are properly compensated through your shipping coverage. We look forward to assisting you through our official support channel.

Best regards,

The Manlykicks Team

Reply from Manlykicks

Jul 16, 2026

Dear Tony Byrne,

Thank you for reaching out, and we are sincerely sorry for the frustration and delay regarding your order placed on May 28, 2026. We completely understand your urgency, and we want to officially clear up exactly why your package has not shipped yet.

Manlykicks is a legitimate, active store, and we never withhold shipments or tracking codes without reason. Upon reviewing your specific order details, our fulfillment team discovered a critical logistics issue: your submitted shipping address is incomplete because the "City" field was left entirely blank. Due to strict international carrier regulations, packages cannot be dispatched or generate active tracking numbers without a designated delivery city.

Our customer service team immediately flagged this and sent multiple direct emails to the address associated with your account to request your complete shipping details so we could send your glasses. However, because you have not seen these alerts, it indicates a communication barrier between our networks.

Whether you want us to update your address and ship the glasses immediately, or process a full 100% refund, we are fully prepared to resolve this for you. Please reach out to us one more time through the official "Contact Us" page on the Manlykicks website, keeping these precise steps in mind:

Official Entry: Please submit a new message via our website contact form with your full order details and your corrected shipping address (including your City).

Response Time: Our senior support team will prioritize your case and respond with a definitive resolution within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

Email Accuracy: Please double-check that your email address is entered correctly on the contact form, and ensure it matches the one you used when purchasing, so our responses can successfully link to your profile.

Check Spam/Junk Folder IMMEDIATELY: Since you have not received our previous inquiries regarding your missing city info, please carefully check your Spam, Junk, or Promotions folders, as strict automated email filters frequently misroute international store correspondence there.

We are completely dedicated to correcting this address discrepancy and resolving your order to your full satisfaction. We look forward to receiving your corrected address through our official support channel.

Best regards,

The Manlykicks Team

Reply from Manlykicks

Jul 15, 2026

We are sincerely sorry to hear that you have not received your order yet. We completely understand your frustration and anxiety regarding your package, and we want to assure you immediately: Manlykicks is a fully operational, legitimate online store, and we are 100% committed to ensuring every customer receives their purchase.

If your package has not arrived and you have not received any tracking updates, it is highly likely that your shipment has encountered an unexpected cross-border logistics delay, or an email delivery barrier has prevented our automated tracking notifications from reaching your inbox.

We want to locate your shipment immediately, provide you with the live carrier tracking link, or offer a direct solution to make this right. Please reach out to us through the official "Contact Us" page on the Manlykicks website, keeping these precise steps in mind so we can successfully connect:

Official Entry: Please submit a message via the form on our official website with your order name or purchase details so our support team can manually look up your account.

Response Time: Our core support team reviews all website entries and will provide you with a definitive update within 48 hours (Business Days). Please note that weekends and public holidays are not part of our standard working hours.

Email Accuracy: Please double-check that your email address is entered correctly on the contact form so our response can successfully reach you.

Check Spam Folder: Because we priority-reply to every single inquiry, please carefully check your Spam or Junk folder within 48 business hours, as automated security filters frequently misroute official store emails and tracking links there.

We are fully committed to resolving this communication block and tracking down your package swiftly. We look forward to assisting you through our official support channel.

Best regards,

The Manlykicks Team