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Manheim - Northampton Reviews 3

•
TrustScore 3 out of 5

2.8

Auto Auction
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Salthouse Road, Brackmills Industrial Estate, NN4 7EX Northampton, England, GB

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0333 136 1012

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Company details

  1. Auto Auction
  2. Vehicle Inspection

Written by the company

Manheim are a global, family owned business and a leading UK provider of integrated products and services for the vehicle remarketing sector. From vehicle auctions and inspections, to transport and reconditioning, Manheim connects up more of the vehicle remarketing chain, working closely with manufacturers, fleet operators and dealers to support the used vehicle market. Through unrivalled wholesale to retail know-how, strategically connected remarketing solutions and a uniquely forward-thinking approach, Manheim aims to bring you more value today and future-proof your business for tomorrow.

Contact info

  • Salthouse Road, Brackmills Industrial Estate, NN4 7EX, Northampton, England, United Kingdom

  • 0333 136 1012

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 74% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Be careful

Be careful, they are extremely scammers, don't buy a car online, just buy a car from a local dealer, because after buying a car with a broken engine and exhaust, oli licking they will not refund your money. And most of them online beder is fake.don't West your money and your time.

10 December 2024
Unprompted review
Manheim - Northampton logo

Reply from Manheim - Northampton

We're sorry to hear your concerns. To escalate these, please contact our Customer Relations team on the following options: 0113 393 2001 or email: UKCA.customer.relations@coxautoinc.com

Rated 1 out of 5 stars

Worse customer service ever seen

Worse customer service ever seen
spoke to Matt jones was told today as the car was described wrong. bought a car with a sunroof spec check the car no sunroof .then was told with a bad attitude. Do my check before i buy .and it was my fault for not going my checks. No mate its your fault check the cars proper advertise with the right spec . If it happens again yes you will be taking the car back .NOT LIKE YOU TRIED TO TELL ME . VERY RUDE AND UNPROFESSIONAL .Like to say spoke to Martin very professional and a gentleman .
Avoid Manheim Northampton

3 July 2024
Unprompted review
Manheim - Northampton logo

Reply from Manheim - Northampton

Thank you for sharing your feedback. We sincerely apologise for any inconvenience you have experienced with your recent vehicle purchase. We understand how disappointing this situation must be for you, and we take your concerns very seriously.

Our goal is to provide accurate information and high-quality service to all our customers, and we regret that you feel we have fallen short of this standard.

If you remain unhappy with the decision made by our organisation, we encourage you to reach out to our Customer Care team. You can contact them directly by emailing UKCA.customer.relations@coxautoinc.com.

Rated 1 out of 5 stars

Avoid like plague

Avoid like plague.
Car traders and dealers you are warned.
Manhiem do dodgy checks on car with all given clear on car but as soon as you take it out of the Auction premises and thats where the faults shows up. Then their surecheck covers nothing. Turbo is not covered. Timing belt is not covered (only covered if completly snaps lol), injectors are not covered.
noisy engine is not covered. smoking engine is not covered. If nothing is covered then what do you cover then? Don't waste your time and money on this dodgy auction house. They resit the engine before sale and then sell it as all good.
I bought 12 cars from them with all clean and green assured report 7 of them turned out to have major faults and they wont cover any of those.
You are being warned. DO NOT BUY FROM MANHEIM

13 December 2023
Unprompted review

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