Mandate Systems Ltd Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely easy to book appointments and deeply appreciate receiving timely reminders for all of their upcoming regulatory examinations. Reviewers regularly mention that the technical staff are exceptionally professional, polite, and very knowledgeable when providing advice during their scheduled visits. People frequently emphasize how efficiently the technicians carry out their duties, completing required tasks quickly while always keeping the workspace clean and tidy. Consumers also note that the entire service process remains completely smooth from start to finish, causing minimal disruption to daily production and business operations.

What people talk about most

Service

Clients share positive opinions on service, noting that the entire process is smooth, efficient, and... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and easy to deal with across all... See more

Booking process

People report positive experiences with booking process, highlighting that appointments are arranged easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer tha... See more

Company replied

Rated 5 out of 5 stars

The Engineer turned up a little early for the appointment and politely asked if this was ok. He checked with us before turning anything off to make sure it was ok. Went about his work efficiently. A... See more

Company replied

Rated 5 out of 5 stars

All arrangements made without any problems. Engineer arrived on time was given very brief induction and then just got on with the inspection very helpful and knowledgeable when advising about safet... See more

Company replied

Rated 5 out of 5 stars

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer... See more

Company replied


Company details

  1. Mechanical Engineer

Written by the company

Experts in producing Written Scheme of Examination & Statutory Examination, with nearly 30 years experience. Taking the mystery out of the Pressure Systems Safety Regulations 2000 (PSSR) and assisting customers to comply with their statutory duty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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4.9

All reviews

(298)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert service

Expert service. A streamlined and easy process throughout. The booking team are quick to respond. The engineer was friendly and professional.

26 November 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review :)

Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommend

6 December 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5*!

Rated 5 out of 5 stars

pressure test

We had an engineer to inspect our pressure system and we got the report the same day.
The engineer turned up when we was told he would

14 November 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the review! We appreciate it :)

Rated 5 out of 5 stars

The engineer turned up to service our…

The engineer turned up to service our compressor, at Halfords Autocentre on Worcester Road, Kidderminster. The engineer was polite, carried out his work, and when he had finished he went through what he had done, what he recommended, and actions we needed to carry out.

24 October 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review! It's much appreciated :)

Rated 5 out of 5 stars

This is the one you want.

I reached out to Mandate Systems for our annual compressor inspections as the previous company were problematic. The booking was so easy and the date and time was kept. The engineers are very friendly but professional. They provide you with a summary before they leave and then you can access the portal which provides all reports etc. Happy to use them for future inspections.

10 September 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the lovely 5* review. We appreciate it :)

Rated 5 out of 5 stars

A* Company

Really great company to deal with. They have been undertaking our compressor servicing for a number of years and are very easy to deal with. Highly recommend them!!

Fikkerts Limited

23 September 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the great review, it's much appreciated :)

Rated 5 out of 5 stars

Excellent service

Excellent service and excellent communication - great value for money. Would definitely recommend. Staff punctual and very polite and helpful.

10 September 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review! We appreciate it

Rated 5 out of 5 stars

Prompt and professional service

Mandate Systems dealt with our enquiry in a prompt and professional manner from the first call made to them, to their follow up call to ensure the inspection had been completed and we'd received our documentation via the easy to use portal.

6 September 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review! We greatly appreciate it :)

Rated 5 out of 5 stars

Admin and the engineers are always…

Admin and the engineers are always reliable, professional and helpful. Always explains in friendly manner what is required and what they need to do.

3 September 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review! We appreciate it

Rated 5 out of 5 stars

I have used Mandate for many years now…

I have used Mandate for many years now and always find them and their engineers reliable, professional and helpful.
Engineers are well versed in requirements and the Admin / support staff are just as helpful with the process and follow up.
I find their pricing structure to be fare and inline with industry standards and expectations making them 'value for money'

21 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the great 5* review! It's much appreciated

Rated 5 out of 5 stars

A quick responsive company

Isabella was very responsive on email, and after providing a quote for the annual examination of our equipment was able to book us in very quickly. The engineer on arrival followed the site rules and again was responsive to any questions. A good company to work with.

16 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the great review! We appreciate it :)

Rated 5 out of 5 stars

Great Service

Great Service, reliable engineers, polite and professional. Provide full safety and attendance information, certificates available easily from portal immediately after visit.

21 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review :) It's much appreciated

Rated 4 out of 5 stars

Good

We used Mandate Systems for the WSE of our two air compressors. The Engineer arrived an hour or so early but wasn't an issue. The engineer was very safety compliant while on site, no issues.

6 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank for for the review, we appreciate it :)

Rated 5 out of 5 stars

All good

All good. Mike arrived a bit early but that was OK. He had an accomplice who was under training with him.
Both our compressors were checked fully, with the "Biggie" also having an internal.
I have used Mandate for years and apart from one experience a while back when it came time to book an inspection, a quite obnoxious character thought he was a god, they have been excellent.

6 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review, much appreciated

Rated 5 out of 5 stars

Excellent service

James, from Mandate Systems came out and carried out the required PSSR 2000 examination of our compressed air system. He was prompt, extremely knowledgeable and highly skilled.
Mandate Systems are what other examination companies should strive to be.

5 August 2024
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for the 5* review! We really appreciate it :)

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