Manchester Money Ltd Reviews 756

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've used Manchester Money for every mortgage and remortgage for the last twelve years, and could not recommend them more. In fact, we've recommended them to everyone who will listen, and they've all... See more

Rated 5 out of 5 stars

Aaron at Manchester Money Ltd made our mortgage process possible. From start to finish, he was always polite, truthful, professional & friendly. When buying and selling a property things go 100 miles... See more

Company replied

Rated 5 out of 5 stars

Adam has gone out of his way to help us reach our much desired and what felt like impossible goal of getting approved for a mortgage. It's really tough for self employed people especially since the pa... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of working with Brandon from Manchester Money when purchasing our home, and we couldn’t be more grateful for his help. From the very start, he was incredibly professional and atten... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

At Manchester Money, we are proud to have been shortlisted for the Greater Manchester Business Awards in 2022 for our approach to the service, advice and recommendations that we provide to our customers. We would like nothing more than to be your financial partner, for all your mortgage and financial protection needs. It doesn’t matter if you are just starting out on the property ladder, you are upsizing, downsizing, becoming a property developer, or just need some help with financial protection; we can help. No matter what kind of finance you need, from a straightforward mortgage, to a more complicated self-employed mortgage or even help with a bridging loan, we will arrange an appointment from the comfort of your own home, via telephone at a time to suit you. Our customers are located all over the country as in the main we work remotely so can help you what ever your geographical location. We love the more complicated finance cases too, so don’t worry if you think you have not been in business long enough, have a blip on your credit file or you are looking at shared ownership or right to buy perhaps, We have a very experienced team of advisors that are ready to help. At Manchester Money, we are so proud of our customer reviews and feel they demonstrate our dedication to you for choosing us to help you with one of the biggest financial commitments of your life. As a thank you for choosing us, we will ensure we make the journey from your initial enquiry to receiving the funds as simple and as stress free as possible for you. We research the whole of the mortgage market to provide you with access to the very best deal to suit your circumstances. Please look around the rest of our website and feel free to contact us with any enquiries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great support for a tricky first-time buyer case

Big thanks to Carl for making our first mortgage possible. He was friendly and helpful at every stage of the process.

Our situation was tricky. We’re first-time buyers, both self-employed, with foreign income and visa considerations. He explained everything clearly, always responded quickly, and guided us patiently the whole way.

Thanks to his support, the process felt much less stressful. We’d highly recommend him to anyone in a similar situation.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

⭐ The Best Mortgage Brokers in the Business

Adam at Manchester-Money is, without a doubt, the best in the business. He never fails to obtain a mortgage and, incredibly, helped me secure three mortgages in just 12 months, which truly speaks volumes about his expertise and skill.
His advice is always excellent , clear, honest, and genuinely in my best interest. Adam works alongside Ruksana, and together they make an outstanding team: professional, efficient, and incredibly supportive from start to finish.
On top of delivering exceptional results, Adam has a very pleasant personality, making what can often be a stressful process feel smooth, reassuring, and straightforward.
I genuinely wouldn’t look anywhere else. Adam and Ruksana at Manchester-Money, thank you so much! You are simply the best mortgage brokers in the business

23 January 2026
Unprompted review
Rated 1 out of 5 stars

A stark decline…

I’m writing this review with genuine disappointment, as my experience with Manchester Money has deteriorated dramatically from my initial encounter to my recent renewal attempt.

Five years ago, Manchester Money handled my first mortgage application superbly. The service was professional, efficient, and stress-free, which is why I had no hesitation in returning to them when I received their email offering support for my upcoming renewal.

Unfortunately, the company I encountered this time bore little resemblance to the one I’d worked with previously.

From the outset, communication was problematic. The employee I spoke with displayed awkward mannerisms and poor communication skills that made what should have been a straightforward conversation unnecessarily difficult. More concerning was learning that Manchester Money apparently no longer has access to the same range of mortgage products and competitive deals they once offered. They seem to have become a shadow of their former selves in terms of market access.

What truly crossed the line, however, was the response when I politely explained I would pursue my mortgage renewal independently. Rather than accepting this professionally, the employee became confrontational and argumentative. This inappropriate, almost bullying approach was completely unacceptable and has permanently damaged my view of the company.

I would strongly advise anyone considering Manchester Money to proceed with caution. The excellent service they may have provided in the past appears to have been replaced with limited product access and unprofessional client relations. There are plenty of mortgage brokers who will treat you with respect throughout the process - I’d recommend finding one of those instead.​​​​​​​​​​​​​​​​

20 January 2026
Unprompted review
Manchester Money Ltd logo

Reply from Manchester Money Ltd

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your recent experience with Manchester Money did not meet the standard you previously received or that we expect of ourselves.

We’re pleased to know that we were able to support you effectively with your first mortgage, but it’s disappointing to hear that your renewal experience fell short — particularly regarding communication and how the conversation concluded. That is certainly not how we aim to treat our clients, and we apologise for any frustration or discomfort caused.

We take comments like yours seriously, as they help us identify areas where we need to improve. If you would be willing to discuss your experience further, we’d welcome the opportunity to review what happened and learn from it. Please feel free to contact us directly so we can look into this properly.

Thank you again for your feedback, and we wish you all the best with your mortgage arrangements moving forward.

Regards

Chris Barker - Managing Director

Rated 5 out of 5 stars

Recommended!

Zack made the whole process very easy, guiding me through as a first time buyer. Everything was explained and he was always on hand, but never pushy. Would totally recommend.
Thanks Zack and Manchester Money.

7 July 2025
Rated 5 out of 5 stars

Excellent experience, in particular Aaron!

Excellent experience for first time buyers! Aaron in particular has been excellent, so professional and always there to help us understand the next part of the process. Really helpful and so thankful for all the support! Would definitely recommend Manchester Money to anyone!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Aaron!

A massive thank you to Aaron for helping us with our mortgage. He was brilliant from start to finish - so personable and kept us in the loop every step of the way. We can’t recommend Manchester Money enough!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend MM more!

We've used Manchester Money for every mortgage and remortgage for the last twelve years, and could not recommend them more. In fact, we've recommended them to everyone who will listen, and they've all had an equally impressive service. This year, we were helped by Aaron and can't thank him enough for being so efficient, helpful and finding us the best deal possible for our circumstances. Thanks again MM, see you in another few years!

19 June 2025
Rated 5 out of 5 stars

Brandon from MM is a superhero!

I had the privilege of working with Brandon Crichton at Manchester Money to help facilitate a mortgage for me. I am currently on a skilled worker visa and originally from South Africa. Brandon understood the challenges with buying property in the UK if you are not a resident yet and had some great advice. He was also able to secure a very good offer for us. He was also very good at keeping me informed about where they were in the process--something I really appreciated not knowing the UK property market that well. I would highly recommend Brandon or well thought-through advice and help with a mortgage.

20 May 2025
Rated 5 out of 5 stars

Truly outstanding service!

I couldn’t have done this without the amazing support of Adam and Ruxana. Their expertise, clear communication, and genuine care helped me feel confident at every stage. They guided me through the whole process, always making sure I understood my options and made the right choices. Thank you both so much – truly outstanding service!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience all round

Mortgage advisor Aaron Bryce was amazing from start to finish. He found me the best remortgage rate as well as helping me to organise my finances and sorting out my life insurance. His knowledge and advice was invaluable, as well as his patient and polite dealings with me. The feeling of financial freedom and organisation I now have is great! I would recommend this company 💯.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

have an excellent credit rating and…

I have an excellent credit rating and have held a permanent job for the past seven years. Despite this, I struggled to secure a mortgage, with my applications being declined by both Accord and HSBC—without a clear explanation. It was a frustrating and stressful experience, and I had almost given up.

Then, I came across Manchester Money Ltd on Trustpilot. Adam took the time to listen to my concerns, carefully rechecked my personal data, and identified a suitable lender. Thanks to his expertise and dedication, he secured a mortgage offer from a high street lender within just 72 hours!

I cannot praise Adam enough for his professionalism, support, and commitment to helping me through this process. I highly recommend Manchester Money Ltd to anyone facing mortgage difficulties.

25 March 2025
Rated 5 out of 5 stars

Excellent Mortgage Broker

My broker, Brandon was very helpful. He held my hand for my first buy-to-let property. He got me a good mortgage deal in good time, helped me whenever I needed help and answered all my questions. He was always available for my mails and even phone calls. I am thankful to him and will go back to him if I need a mortgage. Rukshana was also helpful. Thank you

24 March 2025
Manchester Money Ltd logo

Reply from Manchester Money Ltd

Thank you so much for taking the time to leave this review and for your feedback Bhaskar, it is very much appreciated and has been passed onto Brandon.

Rated 5 out of 5 stars

Brandon is the Man!!

Brandon was excellent to work with. I bought off plan in 2019 and the project has been a disaster and very difficult to get lending on given I live overseas. Brandon did over and above what he needed to. I'd recommend to anyone. 10/10

23 March 2025
Manchester Money Ltd logo

Reply from Manchester Money Ltd

Thank you Ryan for your review and wonderful feedback, it has been passed onto Brandon

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