mambo.cc Reviews 249

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, often highlighting the excellent fabric, vibrant colors, and overall craftsmanship. Many appreciate the accurate sizing and the appealing designs, with some noting a return to the high standards of previous collections. The delivery service is frequently praised for its speed and efficiency, even for international orders. However, some customers also noted issues with their orders, including stained items, pixelated poster quality, and incorrect sizing or warped prints on t-shirts. A few other people also felt that the customer service was not always helpful when addressing these problems, leading to delays in receiving replacements.

What people talk about most

Product

People report positive experiences with product, with many customers expressing delight and satisfaction with... See more

Quality

Consumers find quality to be positive, with many praising the great quality of products like hoodies and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and swift delivery of... See more

Order

Customers had ambiguous experiences with their orders, with some expressing satisfaction with the products... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the brilliant service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the design of this t shirt, true to size. Quality fabric, not thin. Sustainable cotton is always a winner. Excellent communication while in. transit.

Rated 5 out of 5 stars

MAMBO company is reliable, great costumer service. I bought a t shirt and it is very well made ,perfect colours, soft , I am thinking to buy another one . Thank you !!

Rated 5 out of 5 stars

It was so great that you allowed me to cancel, get a refund and then reorder so I could have the funky Tshirt sent directly to my brother in England. It arrived ON his birthday and he was really del... See more

Rated 5 out of 5 stars

great quality product, good sizing, quick delivery. i bought my brother a mambo t-shirt 30 years ago which unbelievably he still wears! He says the latest gift is really good quality too and nice desi... See more



Contact info

4.2

Great

TrustScore 4 out of 5

249 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Order mam4371

Order mam4371
Ordered 2 t shirts and never received them. Have sent several emails and no reply.
Just been contacted and found a solution. Thanks.

16 June 2022
Unprompted review
Rated 2 out of 5 stars

No answer or reply from officer

No answer or reply from main website (mambo.cc) after I purchased. I contacted before order and after ordered on Facebook page and Instagram mamboeurope. It’s a simple question that all customers need to know before order is size chart in each size and after order is tracking number. Only two questions but I don’t get it. But why I still order although I don’t know size because I love in mambo loud shirt, I’m collector.

7 June 2022
mambo.cc logo

Reply from mambo.cc

Hi Thanapon, you are part of the special crew of collectors, and for that we are forever grateful. We want to collect customers just like you, as our mutual love of loud shirts shines bright. Back in 2022 you reached out to a void, and we are sorry about that. From here on though, your simple questions will have simple answers. Size charts on the site as standard, tracking orders via email as default. Little things I know, but its important little bits like this that will make Mambo truly awesome as we roll into 2025.
Keep doing your thing, the love is mutual brother.

Rated 1 out of 5 stars

As a long time mambo fan I was very…

As a long time mambo fan I was very excited to see some of the old mambo designes. I am however very dissapointed.
The images are poorly replicated The lines are not sharp and clear.
The colours bleed into one another and are washed out. This is far from the vibrant original sherrif of nothing as I could ever imagine ( and I have one ).
There are both loose and pulled threads on the shirt.
I am seriously considering returning it as faulty.
I would not wish for a replacement as I don't think it is fit to go into my collection of over 50 original mambo loud shirts.
Regards
Dissapointed

18 May 2022
mambo.cc logo

Reply from mambo.cc

Hey, please send the shirt back and we can replace or refund. The art was created from Regs original which he supplied. The application is by hand as quantities are limited compared to the originals back in the day which were done in the 1000’s in Indonesia. So the QC may have missed this but let me know how we can address. Regards mark

Rated 1 out of 5 stars

No delivery!!!

Hello,

Order number - MAM4348

I have just returned from a holiday, where the t-shirt unfortunately was delayed and did not arrive in time for my holiday departure. I have just seen the photo confirmation of a delivery of the t-shirt, however, it does not show a parcel???

I have checked with my neighbours and they have not taken in the parcel either.

Please can you confirm my options, as I have returned from my holiday and there is no parcel!
Another really poor service from Hermes / Evri.

Thank you in advance, James.

13 May 2022
mambo.cc logo

Reply from mambo.cc

We have sent a replacement and are changing our delivery service with Hermes which has been underwhelming to say the least. Sorry. Regards mark

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Ordered on 3rd December and it was never dispatched. Now there website is closed until end of January while they have a well earned break. Sent 3 emails no reply. Absolutely disgraceful customer service. Well non existent service. Joke of a business.

21 January 2022
Unprompted review
mambo.cc logo

Reply from mambo.cc

Hi Phil, the company is trading with a new distribution service. I will give you a call at the end of the week to address this as we were informed it has been sent. Sorry

Rated 1 out of 5 stars

No item delivered, no reply to emails.

No item delivered, no reply to emails. Ordered this item over three weeks ago, tracking link says it has been returned to sender. I've tried emailing 5 times now, on different platforms and haven't heard a thing. Please can someone respond and let me know what is going on. It was meant to be a Christmas present and now it won't be here in time, even though I contacted the team over a week ago now. Please sort it out.

21 December 2021
Unprompted review
Rated 2 out of 5 stars

poor customer liaison

In trying to return an item that was far too big and needing to order a smaller size, I couldn’t find a telephone number so sent an email. Got no acknowledgement or response or confirmation my return had been received and smaller one sent.
Emailed again today to ask if replacement will be delivered before Christmas. Hoping for a response 🤞

16 December 2021

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