First I order from look fantastic they cancel my order twist because they said in that address claiming before we are new tenants from 3 months ago now but they can’t let us to live I discuss t... See more
Mamamio
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See what reviewers are saying
Very happy to sell you products but if you have a query, their customer service is non-existent! Took me 3 months of messages to query about the ingredients they use, due to a nut allergy! Was sent a... See more
I discovered I have a lanolin allergy when starting to breastfeed my first baby and after panicking about what I could use I discovered the keep calm nipple balm which has been great! Quick response f... See more
Thank you so much Mama Mio Team for good customer service, and for polite replying. I had a small issue with my order, but they reply me right away and solve this issue. Before I didn’t know about Mam... See more
Company details
- Cosmetics Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Health and Beauty Shop
Information provided by various external sources
Mama Mio was conceived in London by three friends (Kathy, Sian and Tanya) who have worked in skincare for ten years. In that time we have had 7 babies between us and realised a need for specific, luxurious and safe creams that help our skin with the nine month s-t-r-e-t-c-h! We have worked with our favourite chemists and aromatherapists to create perfect pregnancy salvation products for the supermama. We have all been the guinea pigs for Mama Mio, as have our friends and friends’ friends. ...
Contact info
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Stop targeting me please
First I order from look fantastic they cancel my order twist because they said in that address claiming before we are new tenants from 3 months ago now but they can’t let us to live
I discuss this in phone as well but these people didn’t let me live they target me for no reason
Firstly I order from look fantastic now I order original from Mama mio they cancelled my order why you guys didn’t let me live
I’m stuck I can’t do any online shopping
Someone need to contact with me again or resolve this issue and stop trapped me
I’m just stuck I need to inform now legal advice because that’s not normal
I’m requesting you try to contact with me Or respectfully resolve this issue
Non-existent Customer Service
Very happy to sell you products but if you have a query, their customer service is non-existent! Took me 3 months of messages to query about the ingredients they use, due to a nut allergy! Was sent a returns form for different products and then told I was out of the 30 day returns period. No one there knows what they are doing and will continually fob you off until you give up!
Thank you so much Mama Mio Team for…
Thank you so much Mama Mio Team for good customer service, and for polite replying. I had a small issue with my order, but they reply me right away and solve this issue. Before I didn’t know about Mama Mio, my friend highly recommended me, she is so happy with the results of her skin. I’ll be happy to use the oil from Mama mio.
Courtney was very helpful and polite
Courtney was very helpful and polite. She resolved my issue straight away and replaced the item that was damaged.
Awful customer service
Awful customer service, delayed and delayed a refund now taking up with credit card company!
Amazing customer service from Katie
Amazing customer service from Katie. Had a small issue and it was sorted very swiftly. Would definitely recommend Mamma Mio, great products and great company.
Jade was very prompt in answering my…
Jade was very prompt in answering my questions and pointing me in the right direction for the things I required. Very impressed!
Excellent Customer Service
Got my first shipment in today and had to contact customer service because two of the items were leaking. Wesley was super helpful and very attentive to my concerns. Will definitely do business with this company again.
I discovered I have a lanolin allergy…
I discovered I have a lanolin allergy when starting to breastfeed my first baby and after panicking about what I could use I discovered the keep calm nipple balm which has been great! Quick response from social media team too to confirm defo no lanolin in product! Thankyou so much
Shiona
Shiona was very helpful with my query and sorted out the problem extremely quickly!
The brilliant customer service
Well what made my experience great today was the brilliant customer service recieved by the lovely shiona as I mentioned to her that I couldn't use any of the offer codes available n the reason was because the item I was buying was excluded to use with the codes and as a good will gesture she offered a 10% refund on my order and I'm very thankful for that.
Quick friendly chat and informative
Quick friendly chat and informative. Shiona was lovely
Fast service and amazing products
Fast service and amazing products, an item was left out of my order and the customer service team including Courtney, Eva and Jade were super helpful and made sure i got my missing item sent straight out to me. Thank you!!x
Shiona was amazing
Shiona was amazing. looking forward for a partnership with this excellent business!
Sasha helped me to find my order and…
Sasha helped me to find my order and did a replacement in not time. Many thanks for the quick help.
Shiona was amazing
Shiona was amazing. Thank you for your customer service.
I spoke via web chat with Millie W
I spoke via web chat with Millie W, very promptly dealt with.
Many thanks
I was trying to purchase the deodorant…
I was trying to purchase the deodorant for under my boobs cause I’m going though menopause and they sweat,
WARNING
WARNING: AVOID THIS COMPANY- THEIR SERVICE IS BEYOND SHOCKING
I purchased the fragrance free cream online from their website and that was pretty good. Some premium department stores also stock their products, so I picked a tub of the original cream up because I had a voucher to spend in that department store.
About a week after opening the product I noticed there was oil floating on the top of the cream. It looked gross so I contacted Mama Mio as I couldn’t locate my receipt.
To cut a long story short we went back and forth emailing and they ultimately refused to help me because apparently ‘they don’t manufacture the product’. I’ve never heard anything so ridiculous like this, I mean who does make it then. Please don’t waste your precious cash and buy something else rather than this over-priced rubbish which is not formulated properly. I am not the only one who has noticed that there are problems with the original cream (with fragrance oils in it).
Tummy rub cream is not good at all
Tummy rub cream is not good at all, it doesn’t even moisturise the bump, so how can it help for the stretch marks. I finished a tub in 2 weeks, it’s very expensive and not good quality product!
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