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Make Your Own Tour  Reviews 22

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TrustScore 4.5 out of 5

4.6

Tour Operator
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Company details

  1. Tour Operator
  2. Airport Shuttle Service
  3. Cultural Tours Provider
  4. Sightseeing Tour Agency
  5. Tour Agency
  6. Transportation Service

Written by the company

Family business with more than 35 years of experience providing our service like certificate tour guides, We customize private tours around Mexico, since a vehicle with driver until a full day taking care of the whole excursion. Feel free and welcome to contact us and share with us your ideas and preferences.

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4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

excellent experience with Make…

highly recommend this company. This is our second time using Make Your Own Tour and once again, the experience was excellent. Their consistency, attention to detail, and commitment to providing a smooth, enjoyable tour really sets them apart.
Last year we had a great experience at Chichinitza so decided to use them again this year when planning to visit Tulum. They were flexible in adapting the itinerary to fit exactly what we wanted, even making last minute changes making the whole day feel personalized and stress-free.
Their professionalism was evident from start to finish. Communication was clear, everything was well-organized, and we felt safe and taken care of the entire tour.
Nefy was punctual, which made a big difference in maximizing our time and keeping everything running smoothly.
Overall, I highly recommend them if you’re looking for a reliable, flexible, and professional tour experience in Cancun.

15 April 2026
Unprompted review
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Reply from Make Your Own Tour

Hi Denisse,
Thank you so much for taking the time to share your experience — and for trusting us once again. It truly means a lot to have returning guests like you.
We’re very happy to hear that both your visits, to Chichén Itzá and now Tulum, met your expectations and that you felt the same level of care, flexibility, and organization each time. Providing a smooth, personalized, and stress-free experience is exactly what we aim for, so your feedback is incredibly rewarding for our entire team.
It was a pleasure assisting you with the itinerary and making those last-minute adjustments to ensure everything fit perfectly with your plans. We also appreciate your kind words about punctuality and communication — those are details we take very seriously.
We look forward to welcoming you again on your next visit to the Riviera Maya.
Warm regards,
Nefi
Make Your Own Tour

Rated 5 out of 5 stars

When you love your tour guide so much that you come back with your family to take another tour.

Nefi took me for a tour of cenotes around Valladolid in October 2025. My family decided to visit Mérida this last week and asked Nefi for a private tour of cenotes in the area. He took us to cenotes in Hómun and it was the most amazing experience. He shared pre-hispanic history, colonial history, layers of generational culture and the changes over time. He offered us an amazing deal for transportation and cenotes and provided water to keep us hydrated. When we entered Hómun, we met with a local guide who took us to the less touristy cenotes and shared stories about his hometown. Nefi jumped in the cenotes with my sister and niece; and we spent the day laughing and having a great time together. We truly enjoy Nefi's company, as he is a beautiful human. We all had lunch together and then he helped us find a special tree bark to bring home to my other sister that is used for traditional dyes.

If you want an incredible experience anywhere between the Yucatan or Quintana Roo, you want to call Make Your Own Tour. If you are lucky enough to get Nefi, who is the owner and operator, it will be your biggest blessing!

We plan to return to the region in March and will be calling Nefi to take the family to Bacalar and other amazing places to learn and explore. Nefi, muchas gracias y nos vemos pronto, mi amigo! :)

15 January 2026
Unprompted review
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Reply from Make Your Own Tour

Hi Lilith,
Reading your review truly made my day — thank you for such a heartfelt message and for trusting me again, this time with your family.
It means a lot that you came back after your first experience in Valladolid, and I’m very happy to hear that your day in Hómun was just as special. Sharing not only the cenotes, but also the history, culture, and local connections is something I genuinely enjoy, so knowing that it resonated with all of you is incredibly rewarding.
I’m glad you enjoyed meeting our local guide and exploring those more hidden cenotes — those authentic experiences are exactly what make these tours unique. And of course, jumping into the cenotes and sharing laughs together is always the best part of the day.
Thank you as well for your kind words on the service, flexibility, and overall experience. It was a pleasure helping you find that special tree bark — moments like that make the day even more meaningful.
I truly appreciate your recommendation and your trust. I’ll be more than happy to welcome you again in March — Bacalar will be an incredible next adventure for your family.
Muchas gracias nuevamente, and I look forward to seeing you all very soon.
Warm regards,
Nefi
Make Your Own Tour

Rated 5 out of 5 stars

Great Trip

We had a very nice trip from Cancun to Chichen Itza and Back. Driver was our Guide - was very competent and friendly. he had the tickets already with him.
Very professional and sympathetic!

20 February 2025
Unprompted review
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Reply from Make Your Own Tour

Thank you very much for your kind review.
We are delighted to hear that you had a great trip from Cancun to Chichen Itza and that you found the service professional, friendly, and well organized. Having the tickets ready in advance and providing a smooth, personalized experience is exactly what we strive for.
Thank you for choosing Make Your Own Tour. We truly appreciate your trust and would be happy to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

We took a day trip to Chichen Itza and…

We took a day trip to Chichen Itza and Tulum with Make Your Own Tour. The booking was very smooth. Nefi addressed all our questions. The tour itself was excellent. The gude/ driver Gabriel was extremely good. He picked us on-time. He is very knowledgable and explained every detail about the sites and answered all our questions. He didn't rush us and allowed us to spend as much time as we needed. I will use Make Your Own Trip in future and will recommend to others without any hesitation.

13 April 2024
Unprompted review
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Reply from Make Your Own Tour

Hi Ashok,
Thank you very much for your kind review — we truly appreciate you taking the time to share your experience.
I’m glad to hear that the booking process was smooth and that all your questions were clearly addressed from the beginning. It’s great to know that your visit to Chichén Itzá and Tulum met your expectations and that you felt comfortable throughout the day.
Gabriel will be especially happy to read your comments. He is a very dedicated guide, and it means a lot to know his knowledge, professionalism, and pacing made a positive difference in your experience.
Thank you as well for your trust and recommendation — it really means a lot to us.
We look forward to welcoming you again on your next visit.
Warm regards,
Nefi
Make Your Own Tour

Rated 5 out of 5 stars

Unforgettable Journey Through Mexico with an Exceptional Guide

Our trip to Mexico was transformed into an extraordinary adventure thanks to our tour guide, Nefi. From the moment we started our journey to the ancient ruins of Ek Balam, to the world-renowned Chichen Itza, and finally to the serene waters of a cenote, Nefi was more than just a guide; he was a guardian and a storyteller who brought the rich history and culture of Mexico to life before our eyes.

Nefi’s expertise was evident as he shared fascinating details and historical insights about each site we visited, making the past resonate with us in a very present and tangible way. His passion for his work and his deep knowledge of Mayan culture and history were truly captivating, ensuring that every moment of our tour was both educational and thoroughly enjoyable.

What set Nefi apart was his exceptional care and attentiveness to our needs. Whether it was ensuring we stayed hydrated, providing us with tips to beat the heat, or just making sure we were comfortable throughout our journey, Nefi went above and beyond. His professionalism and kindness greatly enhanced our experience, making us feel valued and looked after.

Moreover, Nefi’s recommendations for local cuisine and additional spots to visit added a delightful touch to our trip, allowing us to explore Mexico beyond the usual tourist paths. His ability to communicate and connect with people, combined with his enthusiasm and warm personality, made our adventure truly memorable.

In summary, We left Mexico with a deeper appreciation for its beauty, culture, and history, all thanks to Nefi’s guidance. For anyone planning a trip to Mexico, Nefi is the guide you hope to have by your side. Our experience was nothing short of spectacular, earning him and our journey a well-deserved five stars.

13 November 2023
Unprompted review
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Reply from Make Your Own Tour

Thank you very much for taking the time to share such a thoughtful and detailed review, Christian.
I am truly honored by your words. It was a pleasure guiding you through Ek Balam, Chichen Itza, and the cenote, and sharing the history, culture, and stories that make these places so special. Knowing that the experience felt meaningful, comfortable, and memorable for you is incredibly rewarding.
Providing attentive care, clear explanations, and a personalized experience is always my priority, and I’m delighted to hear that this made a positive difference throughout your journey. I’m also glad you enjoyed the local recommendations and the opportunity to explore beyond the typical paths.
Thank you once again for your trust and for choosing Make Your Own Tour. You are always welcome back, and I would be happy to accompany you on another adventure in Mexico in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Perfect organization

Everything with this company was perfect!
Nefi always answered my emails very quickly and precisely (and I asked quite a lot of questions).
Our guide on the day of the visit was Gabriel. He was on time, very friendly and knowledgeable - we really enjoyed our time with him. We explored Chichen Itza and Ek Balem with a stop at a Cenote.
Thanks to the excellent organization we arrived at Chichen Itza when it opened and were able to enjoy the place with no crowds.
Same for the stop at the Cenote…it was all timed perfectly.
I recommend this company for anyone wanting to explore Cancun with the comfort of a private guide. 100% worth it and more.

23 October 2023
Unprompted review
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Reply from Make Your Own Tour

Thank you very much for your wonderful review, Joelle.
We truly appreciate you taking the time to share your experience. I’m glad to hear that the communication before the tour was clear and helpful, and that everything was well organized on the day of your visit. Gabriel will be very happy to know you enjoyed his guidance and company.
Arriving early to avoid crowds and carefully timing each stop is an important part of the experience we aim to provide, so it’s great to know this made a difference for you.
Thank you for recommending Make Your Own Tour and for trusting us with your visit. We would be delighted to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Nefi drove us from Cancún airport to…

Nefi drove us from Cancún airport to our hotel 3 hours away in the small town of Espita. He was on time (early, actually!) friendly, easy to communicate with, and very knowledgeable. I would absolutely recommend using his services as a driver or tour guide. Excellent service!

30 June 2023
Unprompted review
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Reply from Make Your Own Tour

Thank you very much for your kind review, Kelcie.
It was a pleasure providing your transfer from Cancún Airport to Espita. I’m glad to hear the service was punctual, smooth, and easy to coordinate, and that you felt comfortable throughout the journey.
Thank you for your recommendation and for trusting Make Your Own Tour. I would be happy to assist you again as a driver or tour guide on a future visit.
Kind regards,
Nefi

Rated 5 out of 5 stars

Chichen Itza Tour

My wife and I could not have asked for a better tour guide than Gabriel. He was friendly, extremely knowledgeable, and had the tour timed perfectly to avoid the crowds. We asked him numerous questions during the tour, and he was a wealth of knowledge. Visiting Chichen Itza was on our bucket list but we weren't quite sure what to expect. We ended up totally geeking out on it. We've already recommended Make Your Own Tour to friends and family of ours. If you go, make sure you don't skip the cenote.

24 March 2023
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Reply from Make Your Own Tour

Thank you very much for your thoughtful review, Clint.
We’re delighted to hear that you and your wife had such a great experience at Chichén Itzá and that Gabriel made the visit truly special. His knowledge, friendly approach, and careful timing to avoid crowds are qualities we value greatly, and I’m glad they enhanced your tour.
It’s wonderful to know that Chichén Itzá lived up to your expectations and even exceeded them, and we truly appreciate you recommending Make Your Own Tour to your friends and family. Thank you as well for highlighting the cenote—it’s definitely a special part of the experience.
We would be happy to welcome you again on a future visit.
Kind regards,
Nefi

Rated 5 out of 5 stars

Incredible!

This tour was amazing! We had some custom requirements - pick up from one place and drop off to another and it was all arranged with no problem. Our tour guide Gabriel turned up right on time, and got us to Chichen Itza in good time. We arrived about ten minutes before they opened. There was a long queue to get tickets however ours were already sorted so when it opened we went straight through and were already ahead of the crowds. We were the first people to El Castillo for the day and got some stunning photos with no one on the background! Gabriel let us take our photos and also helped, and then when we were satisfied he started telling us all about the history. He told us very interesting facts and details without talking for too long. It really was perfect. We then left Chichen Itza when it started to get busy and went to Ik Kil, again it was quiet when we got there so the timing was perfect - there were only 4 other people there! Gabriel was very relaxed and said we could take our time and he’d be waiting when we were finished. It really was the perfect day. It’s always a bit funny going to these really popular places as you know it’s going to be super busy but we really couldn’t have asked for better timing to beat all the crowds. Thank you so much!! If I had to choose one thing for improvement it would be to have some bottles of water waiting in the car.

25 April 2023
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Reply from Make Your Own Tour

Thank you very much for sharing such a detailed and enthusiastic review, Graham & Cheri.
We’re truly delighted to hear that your tour was an incredible experience and that the custom pickup and drop-off arrangements were handled smoothly. Timing the visit to arrive before opening and having the tickets ready in advance is a key part of our planning, and it’s wonderful to know this allowed you to enjoy Chichén Itzá and Ik Kil with minimal crowds and perfect photo opportunities.
Gabriel will be very pleased to hear your kind words regarding his professionalism, knowledge, and relaxed approach, ensuring you could enjoy each site at your own pace.
We also sincerely appreciate your constructive feedback regarding bottled water. Your comment is noted and helps us continue improving our service for future guests.
Thank you once again for choosing Make Your Own Tour. We truly appreciate your trust and would be happy to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Private Tour for 4

We booked in advance and secured our date and trip with a deposit for 1/2 the trip cost. I was nervous at first to do this, but I had nothing to worry about! Our driver/guide was on time to pick us up at our resort, spoke English, and shared his knowledge of the area and landmarks as we drove. The van was very comfortable for 4 adults. Gabriel was not only a good driver, but made our trip a great success. We chose where, how long, when to stop and when to return. Highly recommend.

15 April 2023
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Reply from Make Your Own Tour

Thank you very much for your detailed and kind review, Laurel.
We’re glad to hear that the booking process felt reassuring and that everything went smoothly from the very beginning. Providing clear communication and a reliable experience is very important to us, so it’s great to know your expectations were met.
I’m also pleased to hear that Gabriel’s driving, knowledge, and flexibility allowed you to fully enjoy a comfortable and personalized private tour at your own pace.
Thank you for your recommendation and for choosing Make Your Own Tour. We truly appreciate your trust and would be happy to assist you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Great tour, very knowledgeable

Nefi was a great guide. He was very passionate about his work and he made sure we had a great experience. He was very flexible with planning, punctual, and professional. I would highly recommend.

9 March 2023
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Reply from Make Your Own Tour

Thank you very much for your kind review, Chris.
I truly appreciate your words and am glad to hear that you enjoyed the tour and felt well taken care of throughout the experience. Providing a flexible, punctual, and professional service is always a priority, and it’s great to know this made a positive impression.
Thank you for your recommendation and for choosing Make Your Own Tour. I would be happy to welcome you again on a future visit.
Kind regards,
Nefi

Rated 5 out of 5 stars

Amazing days with Gabriel

We had the best time with Gabriel. He was very knowledgeable and took good care of us during a day in Tulum, and another one in Coba and the trips back and forth Cancun! We will definitely come back

24 April 2023
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Reply from Make Your Own Tour

Thank you very much for your kind review.
We’re delighted to hear that you had such an amazing experience with Gabriel during your visits to Tulum and Cobá, as well as during your transfers to and from Cancun. His knowledge and dedication to taking great care of our guests are qualities we truly value.
Thank you for choosing Make Your Own Tour. We truly appreciate your trust and look forward to welcoming you back on your next visit.
Kind regards,
Nefi

Rated 5 out of 5 stars

Almost private sites on this private tour.

Exceptional guide service to Chichen Itza. I did not expect to get photos without tourists in but with this tour we arrived right when the site opens.

Clearly researched, the tour consisted of known facts and the guide was very knowledgeable to our questions. He has spent time in many museums in Mexico learning his subject thoroughly.

We spent about three hours at the ruins before moving on to the Cenote. It might feel like you’re on a short timeline but it ensures you get there before the Cancun Cattle ahem, I mean tour buses. The Cenote was picturesque and we arrive for lunch long before the crowds, not having to wait at all. (The queues were 20 mins long by the time we left)

Although initially it might seem expensive compared to other tours, there are no hidden charges or extra costs. Most other tours make you pay your own entry fees and taxes, meaning they are not as cheap as they seem. The experience of this tour was slick and easy, well worth it.

We were exceptionally happy with the tour and would definitely recommend it to anyone.

15 May 2023
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Reply from Make Your Own Tour

Thank you very much for your detailed and thoughtful review, Jordan.
We’re truly pleased to hear that your private tour to Chichén Itzá exceeded your expectations and that the early arrival allowed you to enjoy the site with minimal crowds and exceptional photo opportunities. Careful planning and timing are key elements of our tours, and it’s great to know this made such a positive difference throughout the day.
I’m also glad you appreciated the depth of knowledge shared during the visit, as well as the smooth transitions to the cenote and lunch before peak hours. Transparency in pricing and avoiding hidden costs is very important to us, so your comments on this are especially valued.
Thank you for your recommendation and for choosing Make Your Own Tour. We would be delighted to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Magical day

Perfect communication before tour
Ponctuality
Very good driver and guide
Magical day for all familly

28 December 2022
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Reply from Make Your Own Tour

Thank you very much for your kind review, Yann.
We’re delighted to hear that you and your family had such a magical day. Clear communication, punctuality, and providing a safe and enjoyable experience are always our priorities, so it’s wonderful to know this was reflected in your tour.
Thank you for choosing Make Your Own Tour. We truly appreciate your trust and hope to welcome you and your family again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Highly Recommend!

Highly Recommend!

This was a good experience for our large group of 14 adults. They were very easy to communicate with and helped us create the tour we hoped for.

3 February 2023
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Reply from Make Your Own Tour

Thank you very much for your kind review, Heather.
We’re delighted to hear that your experience was a positive one and that the tour worked well for your large group. Clear communication and creating a customized experience are very important to us, so it’s great to know we were able to deliver the tour you were hoping for.
Thank you for your recommendation and for choosing Make Your Own Tour. We truly appreciate your trust and would be happy to assist you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

It was an amazing day

It was an amazing day, I actually had great expectations for this company and this tour but they went way beyond my expectations the pick up was on time and the whole was a once in a life experience, to see the ruins and get the history behind, cool off in a natural sinkhole and eat mexican food. Totally earned the 5 stars

1 May 2023
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Reply from Make Your Own Tour

Thank you very much for your wonderful review, Genaro.
We’re truly happy to hear that the tour exceeded your expectations and that the entire experience—from punctual pickup to exploring the ruins, learning their history, enjoying a cenote, and tasting Mexican food—felt like a once-in-a-lifetime day.
Your words mean a lot to us, and we sincerely appreciate your trust and your 5-star rating. Thank you for choosing Make Your Own Tour. We would be delighted to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Nefi is amazing!

Nefi was the best tour guide you could ever ask for. Very knowledgeable in any questions we may have had and very welcoming to my group. We loved the tour and will definitely be using him again if we’re in the area.

8 May 2023
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Reply from Make Your Own Tour

Thank you very much for your kind review, Amanda.
I truly appreciate your words and am very happy to hear that you and your group felt welcomed and enjoyed the tour. Sharing knowledge and creating a warm, memorable experience is always my goal, so it’s wonderful to know this made a positive impact on your visit.
Thank you for your trust and for choosing Make Your Own Tour. I would be delighted to assist you again on a future trip.
Kind regards,
Nefi

Rated 5 out of 5 stars

The best!

The experience was simply just perfect. The tour guide was very knowledgeable in regards to the Tulum Ruins, he was very personable. Is main focuse was for our group to gave the best experience. Some tours the guides main focus is the tip at the end. Our tour guide not once bring that up. I am a happy customer. Thank for the experience!!

8 May 2023
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Reply from Make Your Own Tour

Thank you very much for your kind review, Jeff.
We’re delighted to hear that your experience was simply perfect and that you enjoyed the visit to the Tulum Ruins. Providing knowledgeable guidance while focusing entirely on our guests’ experience is a core value for us, so it’s wonderful to know this stood out to you.
Thank you for your trust and for sharing your feedback. We truly appreciate it and would be happy to welcome you again in the future.
Kind regards,
Nefi

Rated 5 out of 5 stars

Nefi is the best tour guide ever!

Our tour guide Nefi was truly incredible, he had amazing understanding of the tulum ruins and had clear and advanced English. Throughout the trip, he was pleasant and talkative and really made the trip feel custom tailored for our group. He was professional and on time and provided us with waters due to the extreme heat. With him he carried a binder with supplemental pictures and diagrams that helped us digest the material and history. Truly an amazing person and would highly recommend him for either Spanish or English tours of the ruins.

8 May 2023
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Reply from Make Your Own Tour

Thank you very much for your wonderful and detailed review, Danielle.
I truly appreciate your kind words and am delighted to hear that you enjoyed the visit to the Tulum Ruins. It was a pleasure tailoring the experience to your group and sharing the history in a clear and engaging way. Providing additional visual materials, staying attentive to comfort in the heat, and ensuring a professional and punctual service are all part of the experience I strive to offer.
Thank you for your recommendation and for your trust. I would be more than happy to guide you again in either Spanish or English on a future visit.
Kind regards,
Nefi

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